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Courtyard Grand Rapids Downtown

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Traveller (49)
Room & Suite (79)
Dining (9)
Overview
  • Excellent34%
  • Very good46%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
Offers from Courtyard Grand Rapids Downtown
Special Offer: Member Rates
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Offers from Courtyard Grand Rapids Downtown
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (405)
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402 results
Traveller rating
139
176
56
20
11
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Time of year
LanguageEnglish
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139
176
56
20
11
Show reviews that mention
All reviewsvan andel arenagreat locationbistro restaurantvalet parkingwalking distancedirectly across the streetself parkper dayrestaurants and barsjw marriottfront desk staffvalet serviceart prizeenjoyed my staynice roomking suiteup to date
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1 - 5 of 402 reviews
Reviewed 2 weeks ago

For $200 a night there isn't much different here than staying at the Holiday Inn Express. Can't check in until 4pm and and no continental breakfast. Room was nice, beds comfy, pool was dated, I slipped and fell on the tile deck (it was like...More

Thank MichiganManDan
Response from Tracy356, Manager at Courtyard Grand Rapids DowntownResponded 1 week ago

Dear MichiganManDan, We appreciate your feedback and are sorry your stay did not meet nor exceed your expectations. We would love to talk to you more about your experience. Please call the hotel at 616-242-6000 and request to speak with our General Manager if you...More

Reviewed 4 weeks ago via mobile

Very reasonable rates. Didn’t have a car so not sure if they charge for parking but room was only $120+ tax. Right downtown with restaurants and breweries everywhere. Large bar/restaurant with friendly bartenders.More

Thank naycox
Response from Meg S, Guest Relations Manager at Courtyard Grand Rapids DowntownResponded 1 week ago

Dear naycox, Thank you so much for taking the time to write us a review! We are very lucky to be within walking distance to many great restaurants and bars. Parking is not included in our room rates, but we do offer both Self Park...More

Reviewed 4 weeks ago via mobile

Spent a few days in GR last month on business and stayed in this property. Highly recommended for the staff, the room and the location. The in hotel dining / breakfast options are a little limited but there are a host of great options to...More

Thank VS1711
Response from Tracy356, Manager at Courtyard Grand Rapids DowntownResponded 3 weeks ago

Thank you so much for your feedback on our hotel. We love to help others experience the best Grand Rapids has to offer, including our accommodations! We look forward to hosting you the next time you have business or vacation in Grand Rapids.

Reviewed 10 June 2018 via mobile

Courtyard by Marriott Grand Rapids Downtown is located in the heart of the city and blocks away from arguably the best restaurants and bars in area. Pros: * Prompt and courteous service from all staff * Clean and modern rooms * Perfect location * Fairly...More

Thank ChrisToplack
Response from Tracy356, Manager at Courtyard Grand Rapids DowntownResponded 3 weeks ago

Hi Chris, Thank you for taking the time to leave your feedback about our hotel! We are happy to hear you enjoyed your stay at the Downtown Courtyard. We have recently renovated our rooms and appreciate your feedback on them. We will problem solve with...More

Reviewed 7 June 2018

I actually get excited when I have to travel to Grand Rapids for business mostly because I get to stay at the hotel! It's the nicest Courtyard I've ever stayed at. Great location near all the terrific restaurants Grand Rapids has to offer and wonderful...More

Thank CraigyLem
Response from Tracy356, Manager at Courtyard Grand Rapids DowntownResponded 3 weeks ago

Thank you so much for your review! We strive to provide the best service in the city, with accommodations to match! We hope that you will have more business trips to Grand Rapids, so we are able to host you again. Warm Regards, Christi V....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room Service
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$204 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Grand Rapids
#10 Family Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$204 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Grand Rapids
#10 Family Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (49)
Room & Suite (79)
Dining (9)
Questions & Answers
Ask a question
Raeswan11
17 January 2017|
AnswerShow all 3 answers
Response from Jenifer C | Property representative |
Good Morning Raeswan11 and thank you for choosing to stay at our Downtown Courtyard Grand Rapids! Absolutely, all rooms on our 7th floor are freshly renovated. We've also completed full renovations on our 5th and 6th floor... More
1
Vote
Jeffry S
28 September 2016|
Answer
Response from Jenifer C | Property representative |
Good Afternoon Jeffry, thank you for your inquiry. Our sofa bed mattresses are 40"W X 72"L X 6"H, this is slightly larger than a twin size mattress but smaller than a full size mattress. Please feel free to contact us at... More
0
Votes
Debie S
1 December 2014|
Answer
Response from Nathan G | Property representative |
Dear Debbie, Thank you for your concern, we have several parking options available to our guests. Should our self parking fill up upon your arrival we have additional parking arrangements with the JW Marriott, which is... More
1
Vote
Room Tips
"Rooms on the west side face the river, where as to the East they will see more of downtown."
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"Ask for a river view room if available."
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"This hotel is not on a busy street, so seems pretty quiet anywhere."
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"Make sure room is really unoccupied!"
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