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Holiday Inn Jackson NW - Airport Rd

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Traveller (12)
Room & Suite (26)
Dining (14)
Overview
  • Excellent26%
  • Very good48%
  • Average16%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (117)
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114 results
Traveller rating
31
52
18
5
8
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LanguageEnglish
31
52
18
5
8
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All reviewsfull servicebreakfast buffetbed was super comfortablesitting areabest hotel in townnice hotelbusiness tripparking lotlong drivelittle priceysub parenjoyed our stayfront desk personneltop floormultiple timesbathroom floorquiet room
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1 - 5 of 114 reviews
Reviewed 5 January 2018 via mobile

It started at check in with the girl at front desks. We asked her a few questions where she recommended to eat to visit. Gave us no answer very short well I don't know. Yet this place I heard is ok. Was more worried about...More

1  Thank TLCJCB
Response from IHGService, Guest Relations Manager at Holiday Inn Jackson NW - Airport RdResponded 22 January 2018

Hi TLCJCB, Thank you for staying with us and leaving us feedback! I regret to learn about your bad experience because of how some of our welcoming and restaurant staff addressed your concerns. The situation you described is definitely not the kind of service we...More

Hotel's Favourite
Reviewed 4 November 2017 via mobile

In town for an MHSSA XC event at MIS, we needed three rooms for the parents of competitors. Not only was the staff helpful, they were able to secure the last three rooms and even put us together. Yay. Easily located off 94, just astound...More

Thank Jeannie C
Reviewed 3 December 2017 via mobile

It’s average for a hotel, however based on other possible locations within a large area it’s a great hotel, all the correct facilities clean and well presented, friendly staff. The food in the restaurant isn’t brilliant but I had no issues and most hotels don’t...More

Thank Trevor M
Reviewed 28 November 2017

I have now stayed here at least three trips. And I'm no longer enamored with the Holiday Inn. I haven't gotten the kitchenette and good bath from the first trip. This trip it look 6+ times to get the key card to work. The bathroom...More

Thank Liz K
Response from IHGService, Guest Relations Manager at Holiday Inn Jackson NW - Airport RdResponded 13 December 2017

Hello Liz K! Thanks for making our hotel your home away from home! While your stay was satisfactory on most part, we regret to learn that you weren't impressed this time because of cleanliness and maintenance issues. We are committed to bring true hospitality to...More

Reviewed 28 November 2017 via mobile

I’ve stayed at this location multiple times and have returned because my experience has always been good. The hotel is clean and quiet. They have a restaurant in the lobby and the hotel itself is behind a Meijer and other budget places to eat. Until...More

Thank Jubilationlee
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$102 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (26)
Dining (14)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Judith B
22 December 2017|
Answer
Response from katcQ6607RR | Reviewed this property |
The room we had didn't have a full size fridge, just a nice college- sized one. I don't know if all the rooms are the same though. We just had a simple queen room.
0
Votes
adidas311
8 March 2015|
Answer
Response from Marilou B | Property representative |
open 8a - 10p. We have an adult pool as well as a kiddie pool. Thanks!!!
0
Votes
Room Tips
"I only had one good room experience and not quite sure how that was arranged."
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"Top floor(no one waking overhead) and backside facing away from highway."
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"Clean, modern, safe location."
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"Rooms on the front entrance side face the expressway. I had a room on the backside and it was quiet."
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