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Americas Best Value Inn & Suites

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Americas Best Value Inn & Suites
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52 Reviews from our TripAdvisor Community

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Showing 51: English reviews
1 review
Reviewed 19 September 2016 via mobile

My girlfriend and I were going to stay on Saturday. The room smelled as if someone had been smoking cigars for days, the ceilings are only about six feet high, and you can hear everything from the next room. We also felt incredibly unsafe, and decided not to stay the night!

Helpful?
Thank Joseph L
KennethABVI, Front Office Manager at Americas Best Value Inn & Suites, responded to this review

Please, contact our front desk if you have a legitimate complaint. I apologize that you "felt unsafe", but this is an unreasonable complaint, and without your immediate input, there is little to nothing we can do after the fact. Had a guest been making that much noise, either myself, or any one of our staff members would kindly remind the... More 

Lansing mi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 September 2016 via mobile

The rooms at ABVI in Jackson Mi have all been recently remodeled and are very nice. The neds are very comfortable. The front desk staff are always very welcoming and make checking in fast and easy. I was expecting a more run down area and hotel for such a decent price.

Helpful?
1 Thank 575shawneh
KennethABVI, Front Office Manager at Americas Best Value Inn & Suites, responded to this review

I sincerely want to thank you for your comments. I'm very glad to hear you enjoyed your stay. Thank you for your review, it truly helps our location, and lets others who are considering visiting know how much work and love we've put into our rooms. I hope to see you again soon! Thank you again! More 

Rochester Hills, Michigan
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 September 2016 via mobile

Clean renovated room...not luxury but that's not what you're paying for. Bed good, cable with good reception and many channels. No breakfast but Starbucks and Bob Evans next door. Stayed at two other value properties recently and this place far better.

Helpful?
Thank Paul D
KennethABVI, Front Office Manager at Americas Best Value Inn & Suites, responded to this review

I really want to thank you for your review, and your comments. Thank you, deeply and sincerely, for your words. I truly appreciate them, and will share them with my staff so they can see their hard work doesn't go unnoticed. Thank you again! More 

MI
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 8 September 2016

My friend and I chose this hotel over Labor Day weekend as it was 5-6 minutes from Jackson's fairgrounds and dog friendly. Keeping in mind this is a budget hotel, so my review reflects as such. Check in was quick, accurate and the staff extremely accommodating. They encouraged us to call them if we needed anything or had any issues.... More 

Helpful?
Thank Turkoize
KennethABVI, Front Office Manager at Americas Best Value Inn & Suites, responded to this review

Wow. Thank you, so much, for your detailed review. I am SO GLAD that you enjoyed your stay, and that you approve of the much needed TLC given to the property. I truly hope we get to see you come back again. Thank you, very very much for your comments. I will make sure my staff sees your words, so... More 

1 review
Reviewed 2 September 2016

I remember when this what the Motel 6. This place needed a lot of love and care. I love the new rooms and floors, and the staff us energetic friendly and helpful. I want ti thank the housekeeping staff and the manager for being patient with me, i know my requests can be petty.. I hate having allergies. Will visit... More 

Helpful?
Thank Teresea G
KennethABVI, Front Office Manager at Americas Best Value Inn & Suites, responded to this review

Thank you for your review, we truly appreciate your comments. It was a pleasure hosting you over the weekend. My wife is also a non-smoker, so I can completely sympathize with allergies, and am glad you were satisfied and happy with your accommodations. Please, feel free to visit again in the future! More 

1 review
Reviewed 1 September 2016

Spent 280 for a week, love the new! Updated and renovated hard wood floors! Take a look! Its not a five-star hotel,butit has what you need! Dont hesitate! The crew will look after you and take care of you!

Helpful?
Thank Kimberly P
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 28 August 2016 via mobile

When we planned to stop overnight in Jackson on a trip to Canada we had no idea it was a race weekend- hard to find a room. Came upon this motel almost by accident and thankfully he had just had a cancellation and there was one room available. Since I obviously was not going to the race, he was kind... More 

Helpful?
Thank Grmabear
KennethABVI, Front Office Manager at Americas Best Value Inn & Suites, responded to this review

I'm glad to know that we were able to accommodate your on a peak weekend. I apologize for the rate hike during that weekend, but I'm glad to hear that you did stay. I'm sorry to hear about the pillows, I'll inform the GM and head HK to look into investing in something a bit fluffy and soft. Thank you... More 

Cedar Rapids, Iowa
1 review
Reviewed 23 August 2016 via mobile

The staff was quite friendly upon arrival. Ironically, they state "all rooms are non-smoking" before sending you off to your room. The first room smelled like someone just put out a cigarette prior to us walking in. After going back to the front desk for a new room, which was also turned out to be smokey, the gentleman stated he... More 

Helpful?
Thank mkantro89
KennethABVI, Front Office Manager at Americas Best Value Inn & Suites, responded to this review

We are a non-smoking hotel, in that, if a guest smokes in the room we have the right to further refuse services, charge up to $250 dollars for a cleaning fee, and evict the guest. We routinely evict and keep removed guests who violate the state-wide smoking ban. We apologize on behalf of the previous guests who ignore state law,... More 

Gobles, Michigan
2 reviews
Reviewed 22 August 2016

Telephoned direct to Hotel to reserve the Roll in shower unit, Contacted again directly in June 2016 again reassured no problem Roll in shower room available, When arrived told our room we had reserved was taken by someone who had been there for a month. We ended up in a shower unit. Very upset and angry about what happened. On... More 

Helpful?
Thank kittenfun
KennethABVI, Front Office Manager at Americas Best Value Inn & Suites, responded to this review

I do apologize to hear that within the 3 months you booked the room, another limited mobility guest requiring the roll in shower was checked in, and required an extended stay. However, from what you've written, I can see that the information given to you during both calls were accurate, and weren't misleading or misrepresented at all. I would highly... More 

Michigan
Level Contributor
12 reviews
5 hotel reviews
Reviewed 16 August 2016 via mobile

On Friday evening around 10:30pm, August 12th, I arrived to check into the hotel. The front desk clerk was a woman and was nice. The room seemed fine as well, there are hardwood floors but bathroom was a bit dated as was the room overall. However, things became unpleasant within a half hour of being in the room. I was... More 

Helpful?
Thank RunFastRepeat
KennethABVI, Front Office Manager at Americas Best Value Inn & Suites, responded to this review

I'm terribly sorry to hear that you were less than satisfied with your stay. After reading this review, and speaking with corporate on the matter, we have enacted several procedures and policies that will help deal with these matters in a more immediate, and acceptable matter. Thank you for your review. I hope you visit us again in the future,... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn & Suites

Address: 830 Royal Dr, Jackson, MI 49202 (Formerly Motel 6 Jackson)
Region: United States > Michigan > Jackson
Price Range: £43 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
Number of rooms: 75
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Also Known As:
Jackson Motel 6
Jackson Motel Six
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn & Suites staff and other travellers.
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Questions? Get answers from Americas Best Value Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose any room here. They all are probably equally poor.”
 of 5 bubbles ManCalledHorse, 23 Nov 2015 | Read review
“housekeeping staff were very accommodating, front desk staff were unfriendly and cold”
 of 5 bubbles josie0066, 29 Oct 2015 | Read review
“Don't stay here!”
 of 5 bubbles 618randib, 27 Sep 2015 | Read review
“Choose another hotel”
 of 5 bubbles T9282NQkimw, 19 Aug 2015 | Read review
“Stay away from this hotel”
 of 5 bubbles kathrenah, 8 Jul 2015 | Read review
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