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Fairfield Inn & Suites Jackson

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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Midland, Michigan
Level Contributor
169 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 1 week ago via mobile

At nearly $200 for a room that would be considered small by Microtel standards, this had to be one of the costliest $/sq. ft. rooms we've ever visited. We had the third floor room adjacent to, and sharing space with, the elevator - and this on a night the hotel was not full and we were the first check-in of... More 

Helpful?
Thank Richard M
TMIHospitality1, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Richard M, Thank you for reviewing the Fairfield Inn & Suites Jackson. I'm very sorry that the size of your room did not meet your expectations and that this led to an overall dissatisfaction of our hotel. We appreciate your feedback and would love for you to try one of our other rooms, that might better meet your needs,... More 

Michigan
Level Contributor
248 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 569 helpful votes
Reviewed 22 October 2016

We stayed here for one night in October 2016. Staff was friendly, but seemed new and unsure of themselves at the reception desk. Standard Fairfield room of average size, nothing special, but did have a microwave and mini fridge. Sink is separate from the toilet and shower. Great water pressure in the shower. Ask for a room in the back... More 

Helpful?
Thank lithlith
Detroit, Michigan
2 reviews
Reviewed 19 October 2016

from the employees to the room everything is clean and well kept Breakfast was amazing coffee was always available . We had a room with 2 queen beds and it also has a frig & microwave which is very helpful

Helpful?
Thank jmclaughlin1940
Managua, Managua, Nicaragua
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 October 2016

The staff here are very friendly, especially the woman who takes care of the breakfast area in the morning (forgot her name). The rooms are comfortable - bed, amenities, temperature, etc. The breakfast bar is good - plenty of hot items and good coffee. Definitely worth a stay on another occasion.

Helpful?
Thank ElChele_13
Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 September 2016

Great place to stay. We were very happy with our room. Nicely decorated and comfortable bed. Room had tall ceilings and was spacious. Breakfast was offered 6-10am on the weekend. Has an elevator for higher floors. This hotel was nicer than some of the.other surrounding ones for the same price. We will be coming back when we visit again.

Helpful?
Thank karenjn80
Indianapolis, Indiana
Level Contributor
111 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 30 August 2016

The room seemed clean and was comfortable but had a very stale / mildew type smell. We arrived at the hotel early and I had to check in on an app because the only person at the front desk wasn't authorized?? to check people in. She was really nice and we got everything we needed, but it was a little... More 

Helpful?
Thank maxxiep
TMIHospitality1, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Maxxiep, Thank you for taking time to review the Fairfield Inn & Suites Jackson. I am glad to hear you had a clean and comfortable stay. However, I do apologize that you experienced a lingering odor in the room, as that certainly does not sound pleasant. This is an issue that I will address with our housekeeping team to... More 

Tecumseh, Michigan, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2016

My wife and I booked a single night at Fairfield Inn for Friday 7/22 at a rate of $133.18. We checked out Saturday morning the receipt showed $133.18. On Monday 7/25 I noticed that there were two charges pending from Fairfield $110 & $160, neither were the agreed upon rate. So I called twice on 7/25 and was assured both... More 

Helpful?
Thank Joseph M
TMIHospitality1, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Joseph M, Thank you for your review. Once again, we're very sorry for the trouble that was caused by our systems incorrectly billing you. We also understand how frustrating it was having to wait for the bank to release the funds back into your account. We can only imagine how it must have felt like an eternity in a... More 

1 review
Reviewed 27 July 2016

The bed was comfortable, breakfast was good and everything was clean. The employees were friendly and helpful. Nothing bad to say about our stay. We were there for two nights. Check out time was 12:00 which I thought was nice. We didn't have to rush after breakfast to check out.

Helpful?
Thank Dick S
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 May 2016

Based on reviews is why I picked this hotel. Bed was cozy and comfy. Room was clean but had a stale odor in it as tho pets had been in there. Even with the door shut and locked, the noise coming from other guests in the hall, made it seem like there was no door on the room. Not quiet... More 

Helpful?
Thank Sharon P
TMIHospitality1, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear CampyHapper, Thank you for reviewing the Fairfield Inn & Suites Jackson. It's great to hear you liked our beds, continental breakfast, and friendly service. However, I apologize for the lingering odor in the room, as that certainly does not sound pleasant. I am also sorry for the noise you encountered. I can understand how frustrating that can be. We... More 

philadelphia
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 21 April 2016

Jackson, MI hotels are expensive BUT clean and comfortable. This hotel was actually less expensive than other similar chains. Modern, clean and very accommodating. Beth and Rita at the Front Desk were fantastic and real, and Laurie, who handles the morning crowd is someone whom I was blessed to meet. No reason to stay anywhere else! Beth even ensured I... More 

Helpful?
Thank Scot D

24 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located only 7 minutes from Jackson County Airport, our hotel is a convenient stay for both business and leisure travelers in the Jackson, MI area. We are surrounded by a variety of restaurants, attractions, and things to do in Jackson, MI. Nascar fans will find out hotel is a 20 minute drive from Michigan International Speedway. Near local shopping at the Westwood Mall and outdoor adventures such as Cascade Falls, there is never a shortage of activities for visitors to Jackson, MI. Our Marriott hotel strives to provide guests with everything they need to make their stay as comfortable as possible. We provide free WiFi, access to our on-site fitness center, a business center, pool & hot tub. Each morning guests are greeted with a complimentary breakfast featuring hot and healthy options to start your day off right. Marriott Rewards members will earn points while staying at our Jackson, MI hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Jackson

Address: 2395 Shirley Drive, Jackson, MI 49202
Region: United States > Michigan > Jackson
Price Range: £86 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jackson 2.5*
Number of rooms: 57
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Also Known As:
Fairfield Inn Jackson Hotel Jackson
Fairfield Jackson
Jackson Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jackson staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor in a corner my have less noise?”
 of 5 bubbles CampyHapper, 29 May 2016 | Read review
“first floor rooms offer very easy access”
 of 5 bubbles scotd258, 21 Apr 2016 | Read review
“Just tell them what you need; they will supply.”
 of 5 bubbles 24margarete, 18 Nov 2015 | Read review
“Stay somewhere else”
 of 5 bubbles west_suburbia, 23 Aug 2015 | Read review
“Stay on the top floor away from the elevator”
 of 5 bubbles 582andyd, 22 Aug 2015 | Read review
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