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This was first stay at this property and I enjoyed a pleasant stay. The front desk clerk was extremely friendly and welcoming. I was recognized as an IHG rewards member. The room was clean and the bed comfortable. I was surprised by the pleasant aroma...More
Thank Bruce B
Response from Fred R, Front Office Manager at Candlewood Suites KalamazooResponded 17 January 2018
Thank you for taking the time to review your recent stay with us! We are pleased to hear that you enjoyed your stay here at Candlewood Suites of Kalamazoo. We love to hear that our staff is friendly, welcoming, and accommodating. We hope...More
Made this perfectly located property my home for 35 days in JUN/JUL '17 while working at a customer site in Kalamazoo. My room was first floor at the end of hallway. Room was spacious, great air conditioner, great water pressure, amenities are cheap I had...More
I stayed here two times for work (2 weeks at a time) and it worked out all right for me. It had typical Candlewood quality you can rely on for affordable business travel needs. Luckily, no noisy neighbors disrupted my stay in four weeks. I...More
I stayed here for one night during a business trip
Honestly I was not comfortable here
It is an extended stay facility a cross between an Extended Stay America and Holiday Inn
There were no issues and no problems and maybe it's just me but...More
Response from Fred R, General Manager at Candlewood Suites KalamazooResponded 2 August 2017
Thank you for your feedback. We apologize that you did not find your recent stay with us exceptional, as we strive to exceed our guest expectations.
Very convenient for going to shows at the convention center, very walkable distance to save you from traffic jams and dui's when leaving. Rooms are above average and service is very friendly and helpful. Didn't use the facilities but they looked normal for a three...More
Response from IHGService, Guest Relations Manager at Candlewood Suites KalamazooResponded 6 August 2017
Hello from IHG! Thank you for your review. I am pleased that you find our hotel conveniently located and you find our service friendly and helpful! Giving us a rating of three star means we can still improve in the different areas of...More