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Country Inn & Suites By Carlson, Kalamazoo

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Country Inn & Suites By Carlson, Kalamazoo
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222 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Reviewed 4 days ago NEWvia mobile

Front desk woman was very rude...breakfast was terrible...and the rooms were very dirty...i had hair in the tub...sink nor tub drained...towels were yellow...will definitely never stay here again...all country inns are wonderful...this one on the other hand is very run down...musty smell...pool was disgusting.

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Helpful?
Thank kandysandy
Chesterton, Indiana
Reviewed 1 week ago

The rooms are large. Beds are good. The staff was kind and always ready to help. Don't be fooled by the outside. It is an older hotel. The only reason 5 stars were not given was due to the smoke smell throughout the hotel an outside appearances.

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Thank bdamron
Reviewed 1 week ago

We stayed with a large group for a hockey tournament. The staff was very friendly. There was plenty enough room for all of us to get together in the breakfast area to enjoy watching a football game on the TV. Especially enjoyed the fact that it is right next to the pool area for the kids. The rooms were very...

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Thank Jason N
Libertyville, Illinois
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank mothergooseX4
Portage, Michigan
Reviewed 2 weeks ago

Had a great holiday stay with children. Room as clean and well-maintained. Hotel management and staff were friendly and accommodating at every turn. Would highly recommend this hotel to other travelers.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Tom O
Reviewed 2 weeks ago via mobile

We stay at Country Inn & Suites hotels whenever we travel. We racked up some points and were able to get our room at the Kalamazoo one for very cheap. This was the worst one we've ever stayed at. The hotel needs some major updating. The room was average at best. Hair on the bathroom floor that wasn't ours! Not...

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Helpful?
Thank Ashley L
Hp1912, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

We appreciate your feedback regarding your concern We regret to hear your experience did not meet your expectations . We have shared your comments and concerns with our sales and operation department so the situation may be addressed to ensure that outstanding service and presentation is delivered. The Country Inn & Suites, Kalamazoo and the Carlson Rezidor Hotel Group will...

Flint, Mi
Reviewed 4 weeks ago

I had a lot of trouble finding the hotel, even OnStar couldn't find it initially. After driving down a long service driveway, I found a well-lit parking lot, a very helpful staff and a clean, up-scale room; all for $110! Great value overall!

Review collected in partnership with Country Inns & Suites By Carlson
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Thank G348JYcarols
Hp1912, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for taking time to give us the feed back. we glad you enjoy your stay. we appreciate very well. yes we know the problem of finding the place, GPS ( Google and MapQuest etc ) are not showing the location correctly. We are working with them . Again Thank you.

CHICAGO, United States
Reviewed 1 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Alfreda H
Kalamazoo, United States
Reviewed 30 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 921abinm
Clinton Township, Michigan
Reviewed 29 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 180arthurk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Country Inn & Suites By Carlson Kalamazoo we try to provide all the comforts and conveniences of home. In-room coffee brewers, refrigerators and microwaves in every room, free wireless Internet, and a newspaper to start your day, we have all the little things you need, just right for you. All of our guests receive a Complimentary Continental Breakfast. Our breakfast offers an array of items including but not limited to hot items such as; Belgium waffles, breakfast meats, eggs, french toast, biscuits and gravy and oatmeal. We also provide a spread of served cold items that are enjoyable even while on the go. This includes; fresh fruit, cereal, yogurt, muffins, doughnuts, bagels and cream cheese. Cold beverages such as juice and milk are available during breakfast hours only while hot items such as coffee and assorted teas are available to guests around the clock. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Kalamazoo

Address: 1912 E Kilgore Service Rd, Kalamazoo, MI 49002-1732
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: £74 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Kalamazoo 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Country Inn Kalamazoo
Kalamazoo Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Kalamazoo staff and other travellers.
1 question
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Albion, Michigan
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Kalamazoo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the place entirely.”
 of 5 bubbles 24margarete, 16 Nov 2016 | Read review
“for $132.00 you can find a better place.”
 of 5 bubbles duaney2013, 22 Aug 2016 | Read review
“Sign up for club Carlson, the perks are great.”
 of 5 bubbles trissyp2015, 5 Apr 2016 | Read review
“A second floor room will ensure you don't hear someone walking on your ceiling.”
 of 5 bubbles 572carlp, 15 Oct 2015 | Read review
“Utilize the staff for your concerns, they are great at solving problems.”
 of 5 bubbles trissyp2015, 15 Apr 2015 | Read review
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