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I've been in my fair share of hotels with family in Michigan, but for this specific stay I was alone. I was excited to walk in and see a large, apparently very clean suite...that is until I opened the fridge to put in my water...More
Date of stay: November 2018
1 Thank Quest38118477972
Response from IHGService, Guest Relations Manager at Staybridge Suites KalamazooResponded 23 November 2018
Thanks for choosing Staybridge Suites Kalamazoo and leaving your honest feedback.
I am sorry to read that your stay was not exceptional because of some issues, particularly with the service received from housekeeping. This has been taken up with the team to make...More
The price is well worth it especially if your on business travel for a week or so. It's a home away from home, after a long work day you're greeted by the great staff and then you go into your room that has a full...More
For the high cost of the rooms the quality of their customer service and housekeeping standards are very low. Look else where. They are “pet friendly” but no where state you must “register” your pet upon check in nor do they ask you if pets...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Staybridge Suites KalamazooResponded 18 November 2018
We recognize your time is valuable and greatly appreciate your feedback. I am terribly sorry your stay was not as great as what we would have wanted it to be. For the overall customer and housekeeping service you received, I sincerely apologize. This...More
The staybridge here in Kalamazoo is a solid location for a good stay and good value. Nice location with lots of locations to eat near by. Evening reception with a meal for guests as well as breakfast. Clean well kept rooms and friendly staff.
So few choices for pet friendly hotels and especially last minute so we were thrilled to find this hotel last weekend. The hotel was beautiful and very clean, as well! The front desk clerk & manager were super friendly, too.
We didn't need to use...More
Staybridge Suites hotel in Kalamazoo, Michigan is the perfect place to work or relax while in Kalamazoo. Whether you are here because of sales, training, relocation or leisure, our extended stay hotel will …Moresatisfy all your needs. Our 95 room all suite hotel consists of 3 distinct room types: choose from our studio suite, 1 bedroom suite, or our fabulous two bedroom, two bath suite. All suites feature flat screen TVs with DVD players, a full pullout sofa, as well as a full kitchen. Each room includes a hot breakfast buffet , 24-hour business center, workout facility, and Bridgemart convenience store, free WiFi, complimentary guest laundry, indoor pool and hot tub, as well as an outdoor courtyard with gas grills and patio tables for grilling out and socializing. We also host an evening Sundowner Reception 3 nights a week where we serve a light dinner. If you are looking for a change of pace, pick up your phone and dial direct to Gallagher's by pushing your pre-programmed button and let them deliver dinner to your room. We are conveniently located close to I-94 and US 131 for easy access on or off the highway. Kalamazoo is a great city half way between Detroit and Chicago. We are home to many large corporations such as Pfizer, Dana Corp, Eaton, and Stryker. We are less than 3 miles from Western Michigan University and Kalamazoo College. Priority Club member? Bring your points we'll give you more. Enjoy all the Comforts of Home when you choose Staybridge Suites. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from StaybridgeSuitesKzoo | Property representative |
Thank you for this great question!
Our one-bedroom suite with 2 queen beds can accommodate up to 5 people. There are 2 queen size beds in the bedroom and then a pull out sofa sleeper in the living room area. Don't forget... More
Thank you for this great question!
Our one-bedroom suite with 2 queen beds can accommodate up to 5 people. There are 2 queen size beds in the bedroom and then a pull out sofa sleeper in the living room area. Don't forget about the kitchen area in the suite, along with a full hot buffet breakfast in the morning!
If you have any further questions, please don't hesitate to ask them!
See you in the near future.
Response from Cassie B | Property representative |
We do allow pets with a nonrefundable fee. Pet agreement must be signed at check in. Pet fee amount is $25.00/night not to exceed $75.00 per stay. If you stay longer then 7 nights the pet fee will not exceed... More
We do allow pets with a nonrefundable fee. Pet agreement must be signed at check in. Pet fee amount is $25.00/night not to exceed $75.00 per stay. If you stay longer then 7 nights the pet fee will not exceed $150.00. Please feel free to contact me at the hotel if you have any questions. Thank you and we can't wait to see you!