291 - 295 of 653 reviews
The maids forgot to clean our room. They took our dirty towels, but never returned to clean the room or replace the towels. After notifying the front desk twice, we finally had to go down there in person to get clean towels.
I am sorry for the inconvenience of housekeeping. I will definitely address this issue with them! That is not a regular occurrence that I run into. We hope to see you again in the future!!
The room was nice and clean, and warm upon arrival. The only issues I had with the room were stains on the sheets, and no chair except the desk chair. I've never stayed in a hotel that did not have at least one or two...More
We are glad you enjoyed your stay with us! While we try our hardest to accommodate everyone we do have policies to follow. Our check in time is 3pm and if someone has a specific room reserved we do have to have it check in...More
Check in took for ever and the staff was not very knowledgeable. I asked for a room where it would be quiet and two doors down there was a huge college party. Also the staff at breakfast was rude!More
I am very sorry to hear your stay with us was not good. While we do try our hardest to accommodate all guest there are certain things that are out of our control. We take noise complaints seriously and unless someone makes us aware of...More