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Hampton Inn & Suites Lansing West

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Hampton Inn & Suites Lansing West
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369 Reviews from our TripAdvisor Community

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Showing 368: English reviews
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Grand Rapids, MI
Reviewed yesterday NEW

Best stay at any mid-priced hotel in the State. Excellent front desk staff, clean facilities, nice pool and hot tub. Clean, efficient rooms and bathrooms. Nice touch with the cookies upon arrival and treat bag at departure.

Review collected in partnership with Hampton
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Helpful?
Thank garhodes73
Toledo
HOTEL’S FAVOURITE REVIEW
Reviewed 21 October 2016

I stayed here for a very brief, one-night trip to Lansing. I arrived late and already had my key waiting for me as I had used the HHonors app to check in the day prior. Everything about the room said new (no annoying paint chips at the bottom of the door to the room as I've seen at other Hilton...

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1Thank BuckeyeHoosier
About Hotel's Favourite Review
Gaylord
Reviewed 6 days ago NEW

Booked the room over the Internet got a confirmation number everything went great !! Was surprised how clean and modern everything was very very nice room !! We will need a room again soon and we will stay at that same place it was great !!!

Review collected in partnership with Hampton
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Thank V2179NIronh
Noel J, General Manager at Hampton Inn & Suites Lansing West, responded to this review

Dear Valued Guest, It was such a pleasure having you here with us! We are happy to hear you enjoyed your stay with us! It's guest like you that make our jobs a joy each and everyday. Please reach out to me directly with any questions and we look forward to welcoming you back! Kind Regards, Noel Johnson General Manager

Lansing, United States
Reviewed 1 week ago

I recently stayed in Hampton Inn in Lansing, Michigan on a week long business training seminar. The front desk staff were extremely helpful and friendly. The rooms were clean and it was quiet at nighttime. I took advantage of the complimentary breakfast every morning. Excellent location next to expressway and plenty of restaurants.

Review collected in partnership with Hampton
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Thank christophersE7977MQ
Noel J, General Manager at Hampton Inn & Suites Lansing West, responded to this review

Dear Valued Guest, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensure that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to...

Charlotte, North Carolina
Reviewed 2 weeks ago

We have stayed at this hotel many times. The location perfect for us...near our family, restaurants, shopping and the interstate. Hotel staff is welcoming and helpful. Rooms are very comfortable and clean. Breakfast is good. Pool is great. Highly recommend this property.

Review collected in partnership with Hampton
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Helpful?
Thank scclfun40
Noel J, General Manager at Hampton Inn & Suites Lansing West, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property here at the Hampton Inn & Suites Lansing West, your business and comments are very much valued. We really appreciate your property loyality and awesome review. Our staff members take their roles in our industry very seriously and try, every day, to provide that...

Sault Ste. Marie, Michigan
Reviewed 2 weeks ago

Dogs barking kids screaming and running up a down the halls until midnight. No adult supervision. Staff not involved . Will not recommend this for staying. Room or door does not cut the noise down. Parents need to be held accountable for there children.

Review collected in partnership with Hampton
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Helpful?
Thank Debbie A L
Noel J, General Manager at Hampton Inn & Suites Lansing West, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review with us. However it looks like we have fallen short. I would like to personally apologize for the unfortunate incidence that you experienced during your stay with us regarding the noise. We did have several young sporting teams in during your stay. We continually try to do...

St. Louis, United States
Reviewed 3 weeks ago via mobile

I am told this hotel is only 3 years old so everything about this hotel feels new. I stayed on the first floor that "felt" large mainly due to the high ceilings. The room was clean, comfortable and with all the usual amenities you would expect from Hampton: fridge, microwave, coffee maker, comfortable beds, and clean bathrooms. The breakfast in...

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Helpful?
Thank Robyn O
Noel J, General Manager at Hampton Inn & Suites Lansing West, responded to this review

Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensure that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Kind Regards, Noel Johnson General Manager

Oak Park, Illinois
Reviewed 3 weeks ago

Running late after a long day of meetings. Digital check in was a big help. Good night sleep, great breakfast in the morning and off to a second day of meetings. The evening staff person was very friendly and upbeat!

Review collected in partnership with Hampton
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Thank N2328NFleew
Noel J, General Manager at Hampton Inn & Suites Lansing West, responded to this review

Hello, Please allow me to introduce myself. My name is Noel Johnson, General Manager at the Hampton Inn & Suites Lansing West. Thank you for taking the time to review our property. Your input, and feedback is vitally important to us and we always want guest expectations to be met upon arrival. I am so happy you are pleased with...

Grand Ledge, Michigan
Reviewed 3 weeks ago

The staff is very friendly and make you feel welcome. Our room was very clean & comfortable. The complimentary WIFI worked very well throughout the hotel. Complimentary Breakfast had lots of choices and was tasty. We will return.

Review collected in partnership with Hampton
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Helpful?
Thank Prankstermary1
Noel J, General Manager at Hampton Inn & Suites Lansing West, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property here at the Hampton Inn & Suites Lansing West, your business and comments are very much valued. It is great to hear, that you have enjoyed your stay with us. I will be sure to share your comments with them. Our staff members take...

Battle Creek, Michigan
Reviewed 3 weeks ago

Great Hotel. very friendly staff with clean rooms. I stayed for 2 nights with my wife and 2 kids and had a great time. The Staff was very accommodating and pleasant. One of the best Hilton properties I have staying in and I spend 30-40 nights in a hotel a year.

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Thank 364stephenf
Noel J, General Manager at Hampton Inn & Suites Lansing West, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property here at the Hampton Inn & Suites Lansing West, your business and comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that...

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Pool/Beach Area (3)
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Other (8)

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Newest hotel in the market. Opened in August 2013. Hotel with indoor pool, spa, meeting room. Beautifully decorated rooms and suites. Conveniently located on the intersection of I-96 & 69 & Saginaw Highway. ... more   less 

Additional Information about Hampton Inn & Suites Lansing West

Address: 900 N Canal Rd, Lansing, MI 48917-9737
Region: United States > Michigan > Ingham County > Lansing
Price Range: £95 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Lansing West 2.5*
Number of rooms: 86
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Lansing West staff and other travellers.
5 questions
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Detroit, Michigan
3 months ago
10 months ago
Boyne City, Michigan
Brooklyn, Michigan
over a year ago

See all questions (5)

Questions? Get answers from Hampton Inn & Suites Lansing West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“122 was a nice king room with sofa bed!”
StreamGrl, 16 Mar 2017 | Read review
“King studio suites are great if you want extra room and a large work desk”
  • Kitchen area in king studio suite
  • King studio suite
amieingeorgia, 18 Sep 2016 | Read review
“High floor in the middle away from stairwells and elevators”
karonnemetz, 27 Aug 2016 | Read review
“Right off I-69, behind Horrocks store. East end has pond; North side is quiet too.”
suehK5766YY, 13 Jul 2015 | Read review
“Get the suite plenty of room”
mwayc, 21 May 2015 | Read review
5 of 5