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University Quality Inn

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Traveller (54)
Room & Suite (50)
Pool & Beach (7)
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Overview
  • Excellent39%
  • Very good25%
  • Average16%
  • Poor11%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (381)
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All reviewsbreakfast attendantcomplimentary drinksbowling alleydrink ticketsarcade gameshot tubheart shaped jacuzzigame areawafflescookiespool area isjacuzzi roomeast lansingnice poolthe breakfast areacontinental breakfastwould stay again
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1 - 5 of 371 reviews
Reviewed 2 weeks ago via mobile

Compared to other hotels that are the same price, this one should be less. When we visited, the air was broken and we had to request a fan, the bathroom was old and dirty and our door had trouble closing. Despite the few indiscrepancies, the...More

Thank Kelsey W
Response from Gabby R, Director of Sales at University Quality InnResponded 2 weeks ago

Dear Kelsey, We are happy to see you enjoyed our breakfast and pool area. Please know we will also share with the team your checking in and out feedback so they continue to provide the same great service to each of our guests. We would...More

Reviewed 3 weeks ago

The hotel needs maintenance, The check-in is very fast and efficient. There is plenty of parking available and the hotel is in a good location. Kids in the swimming pool area are very noisy until late at night.More

Thank Erfriedel
Response from Gabby R, Director of Sales at University Quality InnResponded 3 weeks ago

Dear Guest, We are glad to see the location was great for your stay. Please know that we will be sharing your feedback with the team so adjustments can be made. Thank you for your time and review as we hope to see you again...More

Reviewed 20 February 2018

We stayed at this hotel for a hockey tournament and spent more on these very basic rooms then we have on 4 star hotels. The pool was closed for the entire stay and the management refused to make it right with the customers. We were...More

Thank arkarms
Response from Gabby R, Director of Sales at University Quality InnResponded 22 February 2018

Dear Guest, I would like to thank you for taking the time to complete a review and for providing feedback from your recent stay. I would like to apologize that our pool was closed during your stay. For your safety and the safety of all...More

Reviewed 19 February 2018 via mobile

I would give it No stars if I could. This place is so dirty. Staff are very rude, Not helpful, and truely don't care if your happy or Not!!! I had to clean my own room as it was filthy and the remote had stuff...More

Thank Melinda G
Response from Gabby R, Director of Sales at University Quality InnResponded 22 February 2018

Dear Melinda, I would like to thank you for taking the time to complete a review. I would like to apologize for not meeting your needs during your time here. Please know I will share your feedback with the team as we are always looking...More

Reviewed 5 February 2018 via mobile

Mary was wonderful with breakfast. The variety was wonderful, and all very delicious too. Ron at check in was great too. He's very funny, helpful and friendly. The rate was great a employees appear to really care.

1  Thank Holli F
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$83 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$83 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (54)
Room & Suite (50)
Pool & Beach (7)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
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mayanyun
7 September 2016|
AnswerShow all 2 answers
Response from Tonya B | Reviewed this property |
No they do not offer free shuttle service at this hotel they use Taxi service. We used Uber it is much more convenient and less expensive than Taxi especially in Lansing. Just download the Uber app. p.s. Don't stay at this... More
1
Vote
Curtis O
14 August 2016|
AnswerShow all 2 answers
Response from Gabby R | Property representative |
Dear Curtis, The hotel does not have a shuttle service available to Spartan Stadium. We do however have multiple cab companies in the area that could be utilized. We do have a list at the front desk, please ask our front... More
0
Votes
Room Tips
"Get a room not to close to the swimming pool"
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"rooms in different hotels would be much better"
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"Go somewhere else"
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"Ask for a room on the lower floor and for a RECENTLY updated room."
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