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Residence Inn Detroit Troy/Madison Heights

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Traveller (14)
Room & Suite (14)
Dining (4)

About

Location
Cleanliness
Service
Value
Whether staying a day, a week, a month or more, you will have room to relax, room to work and room to breathe at the Residence Inn by Marriott – Troy/Madison Heights. Each suite includes a fully equipped kitchen and a spacious living room. Our suites offer 50% more space than an ordinary hotel room. Come stay with us and see for yourself that the Residence Inn by Marriott is your home away from home
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
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Location

Full view
47Car recommended
Grade: 47 out of 100
57Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
111Reviews
39Photos
2Q+A
22Room tips
Traveller rating
  • 47
  • 31
  • 17
  • 9
  • 7
Time of year
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  • English
Popular mentions
+1
Marriott is lacking for great properties in this part of Detroit. This Residence Inn in Madison Heights had the Dirtiest bathroom I have ever had. (See pics). It's an old, early style Residence Inn. It was "renovated" April 2018 - but they did not redo everything. It is
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Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights
Responded 21 Jan 2019
Dear Guest, Thank you for taking the time to leave your feedback in regards to your recent stay with us. We are very sorry to see that we fell short on the cleaning of your bathroom as well as the overall condition of our rooms. We are taking further strides to improve on our rooms. We have shared all of your feedback with our team in an effort to improve for future travelers as well. Kindest regards, Meghan P. General Manager
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Sadly I had to fly to Detroit for a funeral fortunately I picked the right hotel to stay at. When I arrived my welcome bag and room was waiting on me. The staff was very friendly and accommodating and knowledgeable about the surrounding area. My room was spacious clean and the
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Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights
Responded 19 Nov 2018
Dear Guest, Thank you for taking the time to leave your feedback in regards to your recent stay. We are so pleased to hear that you enjoyed your stay and that our staff went out of their way to make you feel welcome. Kindest regards, Meghan P. General Manager
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Schedule to stay here while attending a conference in Detroit. I must say a little far from downtown. You need to consider traffic if u need to be downtown early. Hotel could use some updating but the staff is wonderful. Accommodating, friendly, and caring.
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Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights
Responded 14 Sep 2018
Dear Guest, Thank you for taking the time to leave your feedback in regards to your stay. We are happy to see that you enjoyed your hospitality. Kindest regards, Meghan P.
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I’ve stayed many times at this Residence Inn, and until now I would have rated it 4 of 5 stars. I’m giving the hotel 1 of 5 stars after the episode we encountered last week. We had a late arrival (11:30 pm) after 5 1/2 hours of driving in pouring rain. We had called the hotel
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Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights
Responded 11 Sep 2018
Dear Valued Guest, Thank you for taking the time to leave your feedback in regards to your recent stay with us. We are very sorry that your stay fell short of your expectations. The way the late arrival was handled was unprofessional as well as the state your room was found it. As we discussed at check-out this is not the norm for our hotel or a Marriott property. We are very grateful that you are willing to continue to use Marriott hotels as well as give our property a second chance. Kindest regards, Meghan P. General Manager
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I want to start this review by saying that I use Marriott hotels most often when I travel and have used multiple Residence Inns before. However, this particular Residence Inn did not live up to other properties that I have stayed at before. On the positive side, the staff was
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Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights
Responded 15 Jul 2018
Dear valued guest, Thank you for taking the time to leave your feedback in regards to your most recent stay. I am very sorry to hear that we fell short of making your stay enjoyable. I will definitely be looking into your complaints and addressing them in an effort to improve for future guests. Kindest regards, Meghan P. General Manager
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Is there an extra fee to bring my dog?
Yes there was a fee...I believe 100..
0 votes
Show all answers
Is there a hot tub?
I don't think so. The pool is an outdoor pool.
1 vote
"My room in building 9 and 6 were better than 1."
"Ground floor nearest reception"
"Choose a room at a different hotel"
"Say away from rooms closer to highway (at the back of the Hotel)"
"Get away from the freeway traffic noise."
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PRICE RANGE
US$107 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn detroit troy/madison heights hotel madison heightsresidence inn madison heightsmadison heights residence inn
LOCATION
United StatesMichiganMadison Heights
NUMBER OF ROOMS
96
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