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Shoreline Inn & Conference Center, an Ascend Hotel Collection Member

Traveller (245)
Room & Suite (121)
Dining (23)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Shoreline Inn, an Ascend Collection Hotel, is a full service, modern vintage themed, waterfront resort located on Muskegon Lake in Muskegon Michigan. Built new in 2002 and updated in 2013, the hotel features oversized rooms, floor to ceiling window walls, 1st class amenities, business level accommodations and spectacular views of Muskegon and Muskegon Lake.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS

Location

Full view
75Somewhat walkable
Grade: 75 out of 100
28Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
614Reviews
391Photos
9Q+A
100Room tips
Traveller rating
  • 324
  • 166
  • 77
  • 29
  • 18
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  • English
Popular mentions
Never been to the area, didn’t know what to expect. Very homey feeling in the area itself. Hotel stands out and appears to be an establishment that could be historic but was actually built to look that way. Our room had a king size and queen size bed corner room facing the
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Veronica took very good care of us with great conversation and great service. We will be back because of her alone. We had a service problem at the Lake House Grille and she made it right. Unfortunately the restaurant did not.
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Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
Responded 3 Jan 2019
Thank you for taking time to tell us about your experience David. I'm so sorry you had some service issues at the Lake House, but I am so glad to hear Veronica exceeded your expectations. I will make sure she sees this review and understands the impact she made on your experience here. Come back again soon!
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+3
We stayed two nights in the jacuzzi room. Great room, nice big jacuzzi. The only thing that I would like improved, would be for the TV to be over the fireplace on and adjustable mount. So you could watch the TV from either the jacuzzi or bed. We had a fabulous weekend, and on
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Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
Responded 3 Jan 2019
Congratulations on your engagement April! We are so honored to play a part in such a special occasion. Thanks for the tip about the televisions and the kind review. We hope you always come back to your favorite hotel and remember exactly how you felt the day you became a fiance'! On behalf on the entire team at the Shoreline Inn, congratulations again! We hope you have an amazing life together!
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We spent several days in the Muskegon area and stayed at the Shoreline Inn. It was easy to get onto the highway yet away from the traffic noise. The room was excellent and clean and spacious. The bed was very comfortable. The staff was great. Enjoyed the small and cozy bar
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Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
Responded 3 Jan 2019
We hope to welcome you back again soon! Thanks for the five star review!
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Nicest hotel in Muskegon, I think. Half of the rooms face water (more or less) and from a high floor it's an open expanse of the lake and harbor. Juliet balconies support open windows and a nice breeze. The service at the desk and bar was fine but perhaps not commensurate with
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Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
Responded 10 Oct 2018
Thank you for deeming us the nicest hotel in Muskegon! We hope to work with the staff to completely exceed your expectations next time. We hope to welcome you back again soon!
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementShoreline Inn & Conference Center, an Ascend Hotel Collection Member
Penthouse Suite
Corner Room, Lake view
View from balcony
Photo provided by managementShoreline Inn & Conference Center, an Ascend Hotel Collection Member
Penthouse Corner Suites have Full Kitchen!
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12345625
The marina next door has an outdoor pool, but the hotel pool is indoor. It was under construction when we visited this spring.
1 vote
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Your room should have absolutely been both cleaned properly and inspected by a supervisor. Our Director of Housekeeping has left you messages with her contact information if you would like to speak about your experience directly with the hotel.
0 votes
any problems with tv
No problems with the TV- the controller took a little time to figure out...
0 votes
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What's within walking distance?
Other than the restaurant next door, which is very good, and some nice outdoor areas to enjoy, it is a hike to town, but a very short drive. There are two good brewpubs close by, but not much in the way of shops. Beautiful views from this hotel though.
0 votes
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12
"Ask for a view of the water."
"Get a room away from the elveators."
"West side for a water view"
"My room was luxurious"
"Request a high, corner floor with a water view overlooking the marina for the BEST view ever!"
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12345620
PRICE RANGE
US$108 - US$278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shoreline inn at terrace point hotel muskegonshoreline hotel muskegonshoreline hotel at terrace point
LOCATION
United StatesMichiganMuskegon
NUMBER OF ROOMS
140
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