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Shoreline Inn & Conference Center, an Ascend Hotel Collection Member

563 reviews
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Traveller (197)
Room & Suite (112)
Dining (21)
Overview
  • Excellent54%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (563)Write a Review
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All reviewscorner roomfull size fridgerestaurant next doorlake houseoutdoor poolsliding glassmuskegon lakewater viewbeautiful hotelindustrial areaoverlooking the marinafloor to ceiling windowsmini kitchenadjacent restaurantwaffleslove this hotelking bed
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1 - 5 of 554 reviews
Reviewed 3 weeks ago

Recently had an overnight stay for a work trip. Employees were top-class on all marks - super friendly. Rooms were spacious and had all the amenities I could have asked for. I had an excellent view of Muskegon Lake and Lake Michigan which were happily...More

Thank wiamowolly
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 3 weeks ago

I love your five star review! Thank you so much. I appreciate you comments about the staff. They truly care about our guests and I am glad it shows! I invite you to return when you are not working and stay longer. Thanks again.

Reviewed 4 weeks ago

Stayed overnight for meetings. Staff at front desk, bar and breakfast were friendly and helpful. Visited in winter and view of Muskegon Lake was lovely. Am sure it is awesome in summer. Has indoor and outdoor pools and boat docks just steps from hotel. Their...More

Thank 932monam
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 4 weeks ago

Thank you so much! We appreciate the recommendation and your comments about the hotel and meeting space. You are correct, winter is beautiful, but summer is amazing. Come back and visit us then!

Reviewed 7 January 2018 via mobile

Couldn't have had a better stay. Rooms were of a great size. Large bathroom. Full refrigerator, microwave and coffee maker. Beds were very comfortable. Had a problem with TV and was fixed under 5 minutes of calling. Staff was friendly and helpful. Highly recommend!

Thank Cherie S
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 4 weeks ago

Thank you Cherie! Not only for staying with us, but for taking time to write this great review! We hope to welcome you back soon!

Reviewed 5 December 2017

We came here to celebrate my birthday earlier this year. The views of the water are amazing! We stayed in a suite that had a jacuzzi & fireplace and it was incredibly romantic. I loved the mini-kitchen to prepare some snacks in between meals, but...More

1  Thank MI_adventure_gal
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 7 December 2017

Happy late Birthday! Thanks for the feedback. I do hope you will make it an annual birthday trip!

Reviewed 2 December 2017 via mobile

This is the BEST place to stay in Muskegon! I came to see Mona Shores Singing Christmas Tree and the theater and downtown is sooooo close...perfect location! Be sure to get a room with a sunset/water view....awesome!!! The staff, especially Kelsea, is superb!!! Kelsea is...More

Thank irene e
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 7 December 2017

I love this review. Thank you! Kelsea is amazing. She genuinely cares about our guests and it shows. I will make sure to show her this review. I do hope that you will say, "for sure" to us on a future visit!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$98 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (197)
Room & Suite (112)
Dining (21)
Pool & Beach (20)
Business Centre & Event Rooms (25)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kim B
16 June 2017|
AnswerShow all 3 answers
Response from Michelle H | Reviewed this property |
No problems with the TV- the controller took a little time to figure out...
0
Votes
Marsha P
18 September 2016|
AnswerShow all 8 answers
Response from Steve P | Reviewed this property |
Other than the restaurant next door, which is very good, and some nice outdoor areas to enjoy, it is a hike to town, but a very short drive. There are two good brewpubs close by, but not much in the way of shops. Beautiful... More
0
Votes
Justafishingguy
15 July 2016|
AnswerShow all 3 answers
Response from 800lms | Reviewed this property |
Call them and reserve! And, call them two days before arriving and confirm. Best wishes!!
0
Votes
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12
Room Tips
"All but Southern facing rooms likely have a view of the lakes"
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"ROOM 602 had beautiful view of lake, boat docks and outdoor pool."
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"ask for a room with a view!"
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"The corner rooms are awesome!"
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