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Quality Inn & Suites

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Traveller (30)
Room & Suite (41)
Pool & Beach (8)
Overview
  • Excellent27%
  • Very good25%
  • Average19%
  • Poor12%
  • Terrible17%
Travellers talk about
“game area”(6 reviews)
“waffles”(12 reviews)
“stay there again”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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229 results
Traveller rating
58
57
44
29
41
Traveller type
Time of year
LanguageEnglish
58
57
44
29
41
Show reviews that mention
All reviewsgame areawafflesstay there againlate checktulip festivalstaying at this hotelnice breakfastthe staff was friendly and helpfulfamily vacationbiscuits and gravybreakfast barclean roomsmichigan adventuresamusement parkbed was comfortablerudybowling
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1 - 5 of 229 reviews
Reviewed 1 week ago via mobile

We have stayed at many hotels, all over the country. Some Choice hotels, some not. Some really nice, fancy hotels, some not. We are not hotel snobs, we just like to lay our heads down at night, and whatever tickles our fancy is where we...More

Thank Sarah M
Reviewed 3 weeks ago via mobile

I would not recommend this hotel with the new management company. The pool is great they have 2, one inside and one outside. It’s a great if that what your going for but done expect the rooms to be great as well. In the coesr...More

Thank D2182QVjamesl
Response from Dana W, General Manager at Quality Inn & SuitesResponded 3 weeks ago

Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 4 weeks ago

We were visiting Muskegon for a family wedding. We reserved 4 rooms. I had called the front desk a couple of times to confirm our room requests. Each time the clerk was polite and very helpful. Our rooms were exactly as we wanted. The only...More

Thank parkinvix
Reviewed 27 May 2018 via mobile

Upon arriving earlier then normal check in time, the staff was quick to give us a room no questions asked. Our room was not cleaned to our liking so we kindly let the front desk know and the housekeeping manager showed me a few rooms...More

Thank megan k
Response from Dana W, General Manager at Quality Inn & SuitesResponded 29 May 2018

Thank you for such a kind review, and for your patience with us as we continue towards our goal of exceeding the expectations of each and every guest! The fact that you took the time to write this means so much to us! Thank you...More

Reviewed 26 May 2018

Started Oct 11 2017 my son Dede came in with broken meniscus, he stayed because it was so close to the hospital. During his stay we had work being done on our home because of busted pipes, my wife and daughter moved also moved in...More

Thank laneelvin45
Response from Dana W, General Manager at Quality Inn & SuitesResponded 29 May 2018

Thank you for being a valued guest, and for staying with us so long! You and your family became like our family. Thank you for taking the time to write this review, to share your experiences with other travelers. We can't wait to see you...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Wheelchair access
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$109 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
Details
Price range
US$109 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
Add Photo Photos
Traveller (30)
Room & Suite (41)
Pool & Beach (8)
Dining (3)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
16 July 2017|
AnswerShow all 3 answers
Response from Dana W | Property representative |
My apologies if you feel you had been treated rudely. Service is our number one priority and we aim to treat each guest courteously with the respect that they deserve. I apologize if your experience was anything less than... More
0
Votes
felix_45865
27 July 2014|
AnswerShow all 3 answers
Response from Dana W | Property representative |
Hello, Our guest must be 21 years old. Thank you for inquiring. We hope to see you. Mary General Manager Comfort Inn - Muskegon
0
Votes
Room Tips
"The pool side rooms do not give you direct access to the pool. There are only windows looking at the pool..."
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"Try to get pool view and room at end of hall by pool. More convenient. Hotel has no center stairwells..."
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"Go to another hotel!"
Read review
"Avoid room 104 until they get mildew mold smell addressed"
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