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Red Roof Inn & Suites Muskegon Heights

Red RoofUS$106*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$118*
US$106*
US$111*
US$118*
US$106*
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Red Roof Inn & Suites Muskegon Heights
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141 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn & Suites Muskegon Heights
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Showing 141: English reviews
Grand Rapids
Reviewed 25 May 2013

We were really excited about our room. We got a suite with a Jacuzzi tub. It was very clean and comfortable. The staff was extremely friendly and offered our dog a treat, which he loved. It is dog-friendly, which is great because we like to go to the dog beach in Muskegon. Best of all, it was very affordable! We're...

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Helpful?
Thank Lauren K
i0712, Assistant Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

I would like to thank you for sharing your comments about Red Roof Inn & Suites of Muskegon with other travelers on TripAvdisor. I am glad that you were able to enjoy one of our spacious, recently renovated Jacuzzi Suites. We are very proud of our pet-friendly property and are very glad we were able to accommodate all of your,...

Reviewed 11 May 2013 via mobile

glad i did not pay alot for this crap hole! room was filthy ...bedding dirty...floor gross not vaccumed...trash in the garbage still...DUSTY as heck!!!!bed sooo springy...worst hotel ever!!! not recommended!!!!i wanna leave right now and get my money back!!!!

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Helpful?
1Thank vickie1027
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Guest, It is unfortunate that you had such a bad experience with your recent stay. This is certainly a big departure from the excellent service and quality we pride ourselves on to say the least! The hotel was recently renovated and I’m puzzled by the “outdated” comments. Please feel free to contact us at the hotel anytime as we’d...

Muskegon, Michigan
Reviewed 21 April 2013

I stayed last night and night before(4-20-13).When you go to stay in a hotel/motel with a nationwide name like Red Roof you expect a certain level of friendliness...neither front desk girl either day when we checked in or 2 days later after we checked out....neither employee smiled at us even once. Housekeepers did however....I worked hotels of various names from...

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Helpful?
Thank Valeria420
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to apologize for the way you felt about the staff during your stay with us. All of the staff members at Red Roof Inn & Suites of Muskegon have worked very hard throughout this renovation; not only in the rooms, but through training to offer better customer service and to increase the level of...

West Branch, Michigan
Reviewed 20 April 2013

From the neighborhood and outside you wouldn't expect the rooms to be that great but it was Amazing. I had a king suite with Jacuzzi and the room was beautiful and spacious with a separate sitting room! Only downfall was some hairs in Jacuzzi when we went to fill it. Beds were super comfy and Harwood floors were a nice...

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Helpful?
Thank jboomer78
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

I would like to thank you for sharing your comments about Red Roof Inn & Suites of Muskegon with other travelers on TripAvdisor. I am glad that you were able to enjoy one of our spacious, recently renovated Jacuzzi Suites. As with an older building, there is a lot of Maintenance and up keep to keep things in proper working...

Tucson, Arizona
Reviewed 17 April 2013

Was on the road for 9 hrs and needed a room for a few hours rest and head for home n the morning googled places n the area bout hour before we arrived started calling around looking for an available room at a reasonable price since we were getting n at 430am and would be out by 10-11am nobody wanted...

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Helpful?
Thank alldayytoker
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest I would like to thank you for sharing your experience at Red Roof Inn of Muskegon on Tripadvisor. I am glad to hear that the staff here was able to get you into a room quickly after your 9 hour road trip, and that the Inn met your expectations. Now that you are a RediCard member, you...

Johannesburg, Michigan
Reviewed 13 April 2013

You wouldn't know it by looking at the outside (and the location) as the outside looked a little dreary pulling in at dark and the area had an industrial park feel. BUT, this hotel had super staff, VERY clean, comfy bed (extra pillows), and a huge breakfast! I was surprised that for the price (so cheap!) how nice it truly...

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Helpful?
Thank april s
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to complete a tripadvisor.com review, and for all of the positive feedback regarding the Red Roof Inn of Muskegon. During the renovation we have painted all of the rooms and hallways, installed new flooring, furniture, flat screen TV's, etc. and I am glad to hear that you...

West Henrietta, New York
Reviewed 8 April 2013

New, remodeled rooms with flat screen TVs. Clean and quiet. Friendly staff at the front desk. I would recommend this location because I had no issues or complaints at all. This hotel has the best bang for the buck in town. There are cheaper hotels in town but none can beat the quality vs. price of the Red Roof Inn.

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Helpful?
Thank Patrick H
i0712, Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest Thank you for taking the time to complete a TripAdvisor.com guest survey. I appreciate your comments and positive feedback regarding your recent stay at the Red Roof Inn & Suites of Muskegon. I am glad that you were very pleased with the completed renovation, and that the room and our amenities were up to your expectations. I...

Muskegon, Michigan
Reviewed 17 January 2013

New rooms,great staff. Will be returning as soon as I can. The king size rooms are fabulous,and they are pet friendly as we'll.if your looking for a place to relax,and just get away,here it is. If you need anything,he front desk clerks are so willing o help you with what ever it may be.

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Helpful?
Thank Teacup1124
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to thank you for the positive feedback regarding Red Roof Inn 712 of Muskegon Heights. I am glad that you were very pleased with the completed renovation, and that the room was up to or exceeded your expectations. Our staff members are very friendly and try to do all they can to accomodate guests...

Muskegon
Reviewed 11 December 2012

Rented a room for business in town. Hotel was very clean, staff was very friendly, and the price was great! I didn't have time to use the pool, but the continental breakfast was a great way to save some time before hitting the road again. I would definitely stay here again.

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Helpful?
Thank Steven R
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

I would like to thank you for the positive feedback, and I look forward to passing this information on to the rest of the staff. I am glad you enjoyed the continental breakfast, and that it saved you some time in the morning. We look forward to seeing you again in the future, and hopefully during your next stay you...

Reviewed 10 December 2012

I recently stayed here for a couple nights to get away on vacation see some old friends. Upon arriving I was greeted and the staff were pleasant and helpful. We entered our room and it was just gorgeous. Very modern and the bed was so comfortable. We went in the hot tub and pool both were nice and warm. After...

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Helpful?
Thank Slaker2005
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Guest, I would like to thank you for your positive review, and look forward to sharing your comments with the staff here at Red Roof Inn 712 of Muskegon Heights, MI. I am glad that you enjoyed your recently renovated room, along with the pool and hot tub. We believe in treating people as we would want to be...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Causeway Bay Hotels are pleased to offer you added comfort and spaciousness. Our rooms provide an extra measure of comfort during business trips, a leisurely vacation or an extended stay. Whether it's business or a fun weekend away Causeway Bay can accommodate your needs. Our friendly, courteous staff will help make your stay a pleasant one. ... more   less 

Additional Information about Red Roof Inn & Suites Muskegon Heights

Address: 150 S Seaway Dr, Muskegon Heights, MI 49444-3843 (Formerly Quality Inn & Suites)
Region: United States > Michigan > Muskegon County > Muskegon Heights
Price Range: £59 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Muskegon Heights 2*
Number of rooms: 125
Reservation Options:
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Also Known As:
Red Roof Inn & Suites Muskegon Heights Hotel Muskegon Heights
Red Roof Inn And Suites Muskegon Heights
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Muskegon Heights staff and other travellers.
2 questions
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Highland
over a year ago

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Questions? Get answers from Red Roof Inn & Suites Muskegon Heights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little more and stay somewhere else.”
susanmC9728CA, 23 Mar 2017 | Read review
“Spend a little more money and choose a nicer hotel.”
rvmoore7, 19 Aug 2016 | Read review
“Skip it entirely.”
bonzai85, 16 Aug 2016 | Read review
“UGH, good luck!!”
Dianeguest, 11 Jul 2016 | Read review
“some rooms are HUGE. the kitchenette ones.”
DrClaeys2, 8 Jul 2016 | Read review
5 of 5
Red Roof
US$106* /night
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Hotwire.comUS$111
TripAdvisorUS$106
HotelsClickUS$118
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Prices are for 1 room, 2 adults
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