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Quality Inn & Suites

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166 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Abrams, Wisconsin
Reviewed 9 January 2016

This is my favorite place to stay in the UP. I have stayed in other places for this price that had only basic amenities. This is an exceptional value. We stayed in the deluxe room with the whirlpool. It was very clean. It seemed like it had been newly renovated. The hotel whirlpool is as big as a small swimming...

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Thank MLHTNS
Sam K, General Manager at Quality Inn & Suites, responded to this review

Thank you for the awesome review! We are pleased to hear that you enjoyed your time with us. We are in the process of many great renovations and are glad that you noticed. The suite you were in has a window to the hallway due to an addition being added on to the hotel, it used to be a window...

Reviewed 4 January 2016 via mobile

We stayed here for 2 nights while visiting family in the area and were happy with everything here. They even offer a very nice breakfast in the morning. .the rooms were very clean, comfortable bed, good pillows, decent tv and wifi. Overall no complaints and will be staying here again I'm sure

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Thank Matthew L
Sam K, General Manager at Quality Inn & Suites, responded to this review

Hello! Thank you so much for the great review. We are happy to have you stay with us and are pleased to hear that your enjoyed your time and our breakfast. We look forward to your next visit.

Cheboygan, Michigan
Reviewed 13 December 2015

The overall appearance when we walked in could tell new bed covers, drapes, carpeting and pillows. Walls looked redone. Comfortable bed and pillows. The heating unit needs a refurbish. The fan ran constantly and couldn't get heat low enough, so turned off completely. Temp outside not bad (for this time of year and no snow) so room did not get...

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Thank willy911
Sam K, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us! We greatly appreciate your time to leave us a review. We are happy to hear you have noticed our upgrades. We are gradually working to accomplish all things involved in our renovation plans. Soon we will have new dressers, night stands, headboards and more in all the rooms. In the next two years we...

Ludington, Michigan
Reviewed 5 November 2015

130+ nights/year for past 25 years. Lots of hotels. For the rate, this facility was merely average. Check-in took 10+ minutes on a reservation made same way/same day as two other Comfort Inn stays this week. Basically had to ask me for all of my information. Safety door latch broken. There was a towel, from a previous guest, hanging on...

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Thank rhkfwain
Sam K, General Manager at Quality Inn & Suites, responded to this review

Hello and thank you for staying with us and leaving us a review. I would like to apologize for failing to meet your expectations. We are in the process of remodeling and upgrading many things through out our property. We have high quality internet with a fiber optic cable connecting directly to the building. We also have 5 access points...

Orange, California
Reviewed 20 October 2015

This hotel really needs remodeling. From the other reviews perhaps some of the hotel has been remodeled but not the room I stayed in. There was nothing to recommend this hotel for the $100+ we paid. Usual hotel breakfast fare. Ice machine was broken so you had to go to the front desk for ice.

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Thank The_F_team
Sam K, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us. We value your business and your feedback. We are in the process of remodeling. I hope you will come back and check us out again.

Reviewed 17 October 2015 via mobile

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Thank Jcotton5
Sam K, General Manager at Quality Inn & Suites, responded to this review

Interlochen, Michigan
Reviewed 16 October 2015

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Thank Carol R
Sam K, General Manager at Quality Inn & Suites, responded to this review

Ada, Michigan, United States
Reviewed 14 October 2015

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Thank Sandy D
Sam K, General Manager at Quality Inn & Suites, responded to this review

Grand Rapids, Michigan
Reviewed 6 October 2015

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Thank slorettao
Sam K, General Manager at Quality Inn & Suites, responded to this review

Detroit, Michigan
Reviewed 1 October 2015

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Thank ontheroadagain65
Sam K, General Manager at Quality Inn & Suites, responded to this review

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
4 questions
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East Lansing, Michigan
10 months ago
Howell, Michigan
11 months ago
Dundee, Michigan
over a year ago
WHEATON
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't forget to take your swimming wear for relax yourself in the hot tub.”
xinghuam, 25 Oct 2016 | Read review
“No elevators, so if stairs are an issue, request a room on the first floor.”
JudyLitchfield, 3 Sep 2016 | Read review
“Think twice”
margieh536, 24 Aug 2016 | Read review
“The King Suite served my family of 4 well.”
RRM45, 7 Aug 2016 | Read review
“We were on the first floor and found it to be quiet, a nice handicapped room compared to other places we stayed.”
kathyg511, 31 Jul 2016 | Read review
5 of 5