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03/12/2017 04/12/2017
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    Extended Stay America - Detroit - Novi - Orchard Hill Place

    39640 Orchard Hill Pl, Novi, MI 48375-5331
    +1 877-432-9997
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    03/12/2017 04/12/2017
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    US$94
    US$94
    US$94
    Traveller (16)
    Room & Suite (13)
    Dining (2)
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    Overview
    • Excellent42%
    • Very good26%
    • Average13%
    • Poor9%
    • Terrible10%
    Travellers talk about
    “granola bars” (5 reviews)
    “place to stay” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Detroit - Novi - Orchard Hill Place
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (65)
    There are newer reviews for Extended Stay America - Detroit - Novi - Orchard Hill Place
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    11 - 15 of 62 reviews

    Reviewed 17 July 2016

    Responsible guest with service dog kicked out of this facility -- stayed here before -- its the same -- Customer NO SERVICE. I am visually impaired disabled person with service dog who was kicked out of this extended stay for making one too many requests...More

    Thank HappyTraveler78234
    Reviewed 4 July 2016 via mobile

    The staff was awful and it was 92 degrees outside and the air was broken. The whole place smelt awful and I woke up to a guy right outside my window painting. Good thing I was not changing. Hotel really should train employees how to...More

    1  Thank Amy M
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 20 July 2016

    Thank you for your recent review of your stay. I am sorry to hear that the air conditioner was not working and you were startled by the painter. Your comments were reviewed by the staff, and we will take action to ensure your experience is...More

    Reviewed 13 June 2016

    The location was close to everything that I needed to get to. There is also a supermarket area close by to buy food for the room. A car is needed to get around, the area is very beautiful to site see.More

    Thank Natasha R
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 16 June 2016

    I really appreciate you taking the time to post a review of our hotel. I am glad to hear that you found our staff to be helpful and that you enjoyed our location during your visit. I will be sure to share your kind remarks...More

    Reviewed 22 May 2016

    This was my second stay. After a pleasant first stay I booked here expecting the same about this hotel of my first stay. Things that were disappointing 1) Bathroom floor still has hair of previous guests. 2) Mediocre breakfast - I appreciate the grab and...More

    Thank karthikgupta
    Response from Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 25 May 2016

    Thank you for taking the time to write a review of your stay. I sincerely apologize that we failed to meet your expectations. As this hotel’s manager, I can assure you that we will be thoroughly inspecting our rooms prior to guest arrivals as well...More

    Reviewed 18 May 2016

    Did I mention this hotel was clean? Friendly, front desk staff checked me in as best they could. I arrived at 1:00 and that is when the computers run their daily reports. Takes about 20 minutes or so. She was able to get me a...More

    Thank NFdolt
    Response from Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 24 May 2016

    I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that we were able to exceed your expectations and provide you with a wonderful experience! I truly appreciate your comments regarding our friendly customer...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$89 - US$113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 86
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Extended Stay, Booking.com, Hotels.com, Travelocity, Cancelon, TripOnline SA, Orbitz, Hotwire, getaroom.com and Cheap Tickets so you can book your Extended Stay America - Detroit - Novi - Orchard Hill Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Novi
    Add Photo Photos
    Traveller (16)
    Room & Suite (13)
    Dining (2)
    Hotel & Grounds (8)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    BruceE503
    28 March 2017|
    Answer
    Response from Eduardo B | Reviewed this property |
    I think not, My workmate went with his dog and I think the pet was for free.
    0
    Votes
    Google Translation
    joe e
    21 November 2016|
    Answer
    Response from chicklittle68 | Reviewed this property |
    Room 333 is the BEST one there. You enter the door, and straight ahead is a closet. Left turn and the living area is huge and expansive, large windows on both corners of the room, one facing the parking lot, another over... More
    0
    Votes
    Shelley Matthew... S
    17 November 2014|
    AnswerShow all 2 answers
    Response from RDO_Sarah_L | Property representative |
    Hello! I apologize for the late response. Yes we do allow pets for a small fee; it's $25 per day up to $75 total. Does that help?
    0
    Votes
    Room Tips
    "The corner room is fabulous, we were given a top floor corner, it was so quiet!"
    Read review
    "you can watch your car in the front parking lot from room 324"
    Read review
    "Try and get a room at the back!"
    Read review
    "Try for a room at the end of a wing, near a door for less traffic."
    Read review
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