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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
This hotel is adequate for the price. The front desk staff at check-in and check-out were very pleasant and professional. The rooms here do need some updating serious updating. I am not sure what the odor in my room was, but it did remind me...More
Thank Mary R
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 13 August 2015
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the cleanliness issues you experienced. Still, I am glad you had a positive stay overall and enjoyed our friendly customer service. We continually work to improve...More
We are currently staying here and after looking at 3 rooms, we are still not satisfied. The room needs upgraded, furniture looks likes it came from a garage sale, and a couch with large large stains. Patching in the bathroom , carpet worn out, stove...More
2 Thank TRAVELER53081
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 15 July 2015
Thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with the overall condition of your room during your visit. I will be meeting with our housekeeping and maintenance staffs to ensure these issues are...More
I enjoyed my stay at this location a lot. It was quite for the most part and the staff was great. I was unable to get on the internet the whole time I was there because there is something about Innflux that does not work...More
Thank Al-Brenda S
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 1 June 2015
Thank you so much for posting a review of our property. It was disheartening to read that we were unable to meet your internet needs; however, I am so glad to know that we were otherwise satisfactory. Thanks to your feedback, we can continue to...More
I stayed in March and spent all day long on my feet working a booth for a busy home & garden show. So when I returned at night, I wanted things simple. I love that when I checked in I had a menu to request...More
Thank Sean C
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 24 April 2015
Thank you so much for posting a review of our property. I truly appreciate your comments regarding the experiences you had while at our hotel. I am so glad we were able to provide you with great service and a comfortable stay. Once more, thank...More
A group of us stayed at this hotel for business meetings and this was a terrible decision. I experienced many problems from the start. My key was not working after checking in and of course, it was snowing so I had to go back outside...More
1 Thank Rodolfo J
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 3 April 2015
Thank you for your recent review of your stay. I am sorry to hear about the maintenance issues you experienced. As this hotel’s manager, I can assure you that I have taken action with our maintenance staff to ensure your experience is not repeated. Thank...More
US$86 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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