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Four Points by Sheraton Detroit Novi

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Traveller (15)
Room & Suite (14)
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About
Location
Cleanliness
Service
Value
GreenLeaders Silver level
A thriving city northwest of Detroit, Novi is home to the Four Points by Sheraton Detroit Novi. Our free shuttle service makes it easy to get to companies and attractions within a 3-mile radius of the hotel. Business travelers will appreciate our proximity to such corporations as Magna, Metalsa, Nissan, and Toyota. Across the street is Twelve Oaks Mall, which boasts some of the best shopping in the Detroit area, and were surrounded by the Fountain Walk Entertainment District. Detroit Metropolitan Wayne County Airport (DTW) is 29 miles south along Interstate 275. Each of our 220 fully renovated guest rooms and suites has everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Unwind after a long day in our indoor pool and whirlpool, or grab a bite to eat at the aBar or the NoVI Chophouse. Make time for a good workout in our 24-hour fitness center. From formal to casual, the hotel has a range of meals and drinks to tempt your taste buds.
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Property amenities
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
83Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
27Reviews
51Photos
4Q+A
4Room tips
Traveller rating
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Popular mentions
The house keeper that was working on December 8th around 4pm was awesome I’m sorry I forgot her name. Me and my boyfriend has a question about our sheets she came in looked at them turned out they were the wrong size it was no big deal they fit the bed fine she offered to change
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First, the staff was very nice, the room was clean, the bed was comfortable, and the WiFi worked well. But, after checking-in I was directed to a door to access my room on the third floor that was far from other doors - only to find that door was broken and had a sign on it
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Response from GoPlaces28577981324, General Manager at Four Points by Sheraton Detroit Novi
Responded 8 Dec 2018
Thank you very much for letting us know about your stay at our hotel. We do apologize for the issues that you encountered and we are currently working on getting those corrected. If there is anything else that we can do for you, please do not hesitate to let us know. Thank you!
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Our stay was very good. The staff are all amazing. The motel is central to shopping and great eateries. The staff offer a drop off service to nearby shopping and the showcase convention centre. Rooms are comfortable- the food and service are fabulous.
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Response from Christopher A, Manager at Four Points by Sheraton Detroit Novi
Responded 19 Nov 2018
Hello Excursion34641502310, We're so happy to hear that you think our staff is excellent! We strive to provide excellent service to all of our guests, and we're happy to hear when we meet those expectations. We would love to host you again, and hope to see you the next time your travels bring you to Novi!
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I attended the 2018 PHA luncheon on November 4th. The food was great. The waitresses and waiters were wonderful. They were courteous and extremely friendly. I watched as the staff took exceptional care of patients with special needs. At one point I wanted coffee, but
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Response from Christopher A, Manager at Four Points by Sheraton Detroit Novi
Responded 12 Nov 2018
sharonsO2786QS, Thank you for your feedback and rating! We're so happy to hear that you enjoyed your meal and the service we provided. Thank you for taking the time to let us know about your experience. We hope to see you again the next time your travels bring you to Novi!
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I called the hotel and spoke directly with the front desk manager Alexis. I explained that I wanted to take my wife on romantic weekend. Alexis looked after everything. The suite was amazing. It was extremely well appointed and very clean. I was impressed. The pool was
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Response from Christopher A, Manager at Four Points by Sheraton Detroit Novi
Responded 12 Nov 2018
bbjsaul, Thanks for your 5 star review! We're so happy to hear that you were well taken care of by Alexis and our staff, and that you enjoyed your suite and other amenities! We strive to provide a memorable experience for all of our guests, and are pleased to hear that we met that expectation with you. We look forward to hosting you again!
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123
Why won't anyone answer the Phone after 3 attempts??
Keith: I've never had any issues of someone not answering the phone, so really can't help you with that one!
0 votes
Is there a fridge and microwave in each room?
Yes they do now have both.
0 votes
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Hi, How many floors on the building? Thanks
The building has 3 floors.
0 votes
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Do you allow pets? We have a 7 week old kitten
I have no idea. Give the hotel a call - very nice people who work there.
0 votes
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"Chose a room in the back, away from the atrium"
"Ask for a room not facing the interstate."
"Stayed on the West side of Hotel"
"Away from the pool!"
PRICE RANGE
US$102 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza novi
FORMERLY KNOWN AS
Crowne Plaza Hotel Detroit-Novi
LOCATION
United StatesMichiganNovi
NUMBER OF ROOMS
220
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