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Four Points by Sheraton Detroit Novi

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Traveller (3)
Room & Suite (14)
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Overview
4.5
5 reviews
  • Excellent40%
  • Very good40%
  • Average0%
  • Poor20%
  • Terrible0%
Travellers talk about
“indoor pool”(16 reviews)
“wonderful stay”(4 reviews)
“embassy suites”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Detroit Novi
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Detroit Novi
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5)
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LanguageEnglish
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1 - 5 of 5 reviews
Reviewed yesterday via mobile

We had booked the king suit over night and ended up pretty disappointed. We needed the bigger room so our 2 year old had room to roam. As soon as we got there we noticed the bathroom door was broken and did not shut all...More

Thank barbara f
Hotel's Favourite
Reviewed 3 days ago via mobile

Chose this hotel for it's closeness to Motor City Comic Con. It's an older hotel that has been wonderfully updated on the inside. The rooms were clean and comfortable. Had a problem with the deadbolt not locking, staff came right up to try and repair...More

Thank James M
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded yesterday

Hello James M, Thank you for your 5-star review! I am thrilled to see that you enjoyed our renovation. I am sorry our team wasn't able to fix the lock issue but I sure hope you enjoyed your upgrade!! We really enjoyed hosting the Comic...More

Reviewed 2 days ago

Recently visited this hotel for a one night stay. The building looks kind of old on the outside and has a very strange lobby concept - I have never been to a hotel with a pool in the middle of the lobby that was not...More

Thank Victoria M
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded yesterday

Hi Victoria M, Thank you for your great review! I am so glad to see that Erica took such great care of you. She takes great pride in making sure to offer our guests great stays and she will be pleased to know she achieved...More

Reviewed 3 weeks ago via mobile

Needed to work on a project in peace and quiet. Chose this hotel because of the newly updated rooms. They are very nice. They could use more lamps and lighting in the rooms though. There was only ONE desk lamp so the room was dark....More

Thank Stacey W
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 2 weeks ago

Hello Stacey W, Thank you for your 4 start review! I am pleased to see that you enjoyed your stay with us and that our team took great care of you. I would like to thank you for your feedback regarding the lighting; we are...More

Reviewed 10 April 2018

From the moment we walked into this newly renovated hotel my family was delighted. Open concept atrium with pool, restaurant and lobby surrounded by balconies. Large, comfortable and well-appointed rooms with decent sized fridge/freezer and microwave. Soft, comfortable bed and high pressure shower are great...More

Thank A K
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 2 weeks ago

Hello A K, Thank you so much for your 5 star review! I am so happy to see that you enjoyed your stay and our team will be as well. I can't wait to share with our food and beverage team how much you enjoyed...More

View more reviews
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$110 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Novi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Novi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (14)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Keith M
15 August 2017|
Answer
Response from Dick B | Reviewed this property |
Keith: I've never had any issues of someone not answering the phone, so really can't help you with that one!
0
Votes
David K
2 October 2016|
AnswerShow all 4 answers
Response from Paul K | Reviewed this property |
Yes they do now have both.
0
Votes
AnaGalesa
27 April 2016|
AnswerShow all 4 answers
Response from Hugh F | Property representative |
The building has 3 floors.
0
Votes
Room Tips
"Away from the pool!"
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