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Courtyard Detroit Novi

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#11 of 16 Hotels in Novi
Certificate of Excellence
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112 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Elkhart, Indiana
Reviewed 3 weeks ago via mobile

...Another trip to the Detroit area for family stuff. I have a German Shepherd service dog and the staff is always accommodating (putting us on the first floor). Very friendly staff. Hotel's Starbucks bar wasn't open so I was given a free coffee. Nice! Very clean hotel with restaurants and shopping nearby (Twelve Oaks Shopping Center). Close to I-96 and...

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Thank 1978dd
A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

My niece/goddaughter and I stayed a night at Courtyard Detroit Novi. Our room was clean and comfortable. I also liked the restaurant in the lobby, The Bistro. Another amenity was the 24 hour Market. It was very handy and equipped with a microwave for our leftovers from Wasabi. It's located close to 12 Oaks Mall. Still, my biggest complaint with...

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Thank A TripAdvisor Member
Sunnyvale
Reviewed 14 September 2016

You may think you are staying at Las Vegas hotel, which most of them smell like cigarret even when you checked in for "Non Smoking room". Marriott carries its recognized brand recognition, and it should not be any different for its smaller size such as courtyard. Having said that, I have not had negative experience till I stayed at this...

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Thank Alexsona
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for taking the time to give us feedback about your stay. We do not allow smoking in our hotel, but unfortunately some people will still smoke regardless. We try our best to ensure each room does not smell of smoke, so I do apologize that we missed that room. Thank you.

Reviewed 5 September 2016 via mobile

We visted labor day weekend on a moms trip...myself and two toddlers and my friend and her two toddlers. We had a two queen room and it was perfect. The room had plenty of room and it was clean. I'd have to say the hotel was perfect, close to twelve oaks...shopping and food. We also went to the toledo zoo,...

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Thank Stephanie G
Arlington Heights, Illinois
Reviewed 17 August 2016

Arrived late after 12 hours of driving. Staff was welcoming and what I have come to expect when I stay at Courtyards. Room was clean and quiet. Bonus that MI lets you grab a beer as a Platinum welcome gift!

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Thank Robert Z
Hampton, Virginia
Reviewed 5 August 2016

This hotel like all Marriott Courtyards was clean, comfortable and welcoming. Upon arriving we were greeted with bottle water and a bag (small) of Hershey chocolates that made it through the 3rd night! The beds and pillows were to my liking. The air conditioning worked well and the internet fast. On the negative side I would have preferred greater water...

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Thank snowbliss1
Greater Boston
Reviewed 4 August 2016

Our room was very comfortable. The bed was comfy, the pillows were plentiful, and the blankets were nice, too. The check-in process was very friendly and helpful. My son loved the pool. The fitness center was adequate, just a little bit hot. The only downside was that there was a wet spot on the carpet near the bathroom and I...

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Thank kristinem
United States
Reviewed 14 July 2016 via mobile

My family and I had a great experience at this hotel. The room could use a little more brightness, but the customer service is top notch. I checked in the Thursday evening and the woman at the check in counter was nice and helpful, truly a model employee. The pool is clean and well maintained. There are nice sitting areas...

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Thank Nina A
Marco Island, Florida
Reviewed 5 July 2016 via mobile

Sam at the front desk is awesome. Definitely deserves a promotion.He was very polite and accommodating to our hectic vacation schedule. He asked the right questions and anticipated the guests' needs appropriately. Will absolutely be back to this property. Well done.

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Thank Brian S
Perrysburg, Ohio
Reviewed 29 June 2016 via mobile

All I can say, there is definitely a leader, A Brand or people that have elevated performance......this was a real rendention of best modeling of absolutely best performance of Marriott.....how can I help, it's my pleasure and really mean it with significant genuineness. ..an absolutely best stay...great mattress, clean, food, atmosphere all great...thanks !

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Thank SC J
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you so much for taking the time to give feedback about your stay with us. We truly appreciate all of the kind words, and are delighted to hear that your stay was exactly what we strive for day in and day out! We hope to see you again in the future whenever your travels bring you back to Novi!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning

Additional Information about Courtyard Detroit Novi

Address: 42700 W 11 Mile Rd, Novi, MI 48375-1712
Region: United States > Michigan > Novi
Price Range: £75 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Detroit Novi 3*
Number of rooms: 118
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Also Known As:
Courtyard By Marriott Detroit Novi Hotel Novi
Courtyard Novi
Novi Marriott
Novi Courtyard
Hotel Style:
#4 Business Hotel in Novi
#7 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Detroit Novi staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the only good thing about this place is the location. but you are not missing much from not using the other hotels.”
 of 5 bubbles Alexsona, 14 Sep 2016 | Read review
“Pick a ground floor away from the lobby.”
 of 5 bubbles SarahSesaw, 24 Jan 2016 | Read review
“I saw rooms directly next to the elevator and ice machine. Glad I wasn't in one of those.”
 of 5 bubbles kimbill97, 12 Jan 2016 | Read review
“Balcony, get one”
 of 5 bubbles ZiegVPC, 11 Sep 2015 | Read review
“Balcony rooms are nice with chairs.”
 of 5 bubbles Salesguy1, 3 Sep 2015 | Read review
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