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Courtyard Detroit Novi

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#10 of 15 Hotels in Novi
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard Detroit Novi
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122 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Ottawa, Canada
Reviewed 7 June 2016 via mobile

Hotel location is good. It's condition is certainly due for renovation as the rooms are dated. Starbucks bistro in lobby. Staff are friendly and knowledgeable of the Marriott process, however the hotel does not respect mobile check in. For example, if you're Marriott gold or platinum and you reserve a king bed on highest floor and you use mobile check...

2Thank Links1
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for taking the time to review your stay at the Novi Courtyard. I apologize that your stay was anything but perfect. We always try our best to accommodate guest requests, however, during high occupancy nights, sometimes being able to accommodate every guest request for room location isn't always possible. Guest requests and preferences are always our number one...

Waterford, Connecticut
Reviewed 1 May 2016 via mobile

We stayed here for a weekend while visiting friends in SE Michigan. Check in went smoothly; the staff was warm and friendly, yet very professional. The bed was very comfortable, the shower worked very well, and the whole place was very CLEAN. There were lots of young families with children, but our room was very quiet. The location is very...

Thank jenningsrc
Hillsborough, New Jersey
Reviewed 9 April 2016

I typically stay at Marriott's as I've come to expect consistency across the brands. This Courtyard fell short. The rooms were fine, but I paid extra to have breakfast included and received stale bagels and terrible coffee. The coffee was your standard burnt Starbucks taste, but the fresh breakfast was not at all fresh, from the fruit to the bagel,...

2Thank JCHboro
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for taking the time to review your stay here at the Detroit-Novi Courtyard. I am sorry to hear your stay was anything but enjoyable. We are looking into these issues as I assure you this was an isolated incident, and will be corrected with the appropriate departments. Again, I apologize for the inconvenience you experienced, and we hope...

River Falls, Wisconsin
Reviewed 20 February 2016

I stay at this hotel each time I travel to the hotel for work, approximately once a month. The location is close to many restaurants and a small shopping area. The staff is very friendly and helpful. I was impressed to see the General Manager of the hotel working in the restaurant for breakfast when they were busy. The restaurant...

Thank Ashley B
Dover, New Hampshire
Reviewed 14 February 2016 via mobile

Ben says "great pool uncomfortable pull out couch. But rest good." Dad says "I thought the pull out couch was pretty darn comfortable. Ben doesn't know what he's talking about. Also it is very clean and friendly and super convenient." Belle says "fun all around and I enjoy drawing on the notepads." Mom says "modern clean and a friendly nice...

Thank TwinATwinB
New York
Reviewed 24 January 2016

Came here with a group for a hockey tournament and had a very nice stay. Nothing over the top but we had a nice big, clean room. Love the lobby area. The gym was fantastic. Nice and big and clean. Excellent location for area places.

Thank SarahSesaw
Clarkston, Michigan
Reviewed 24 January 2016 via mobile

Stayed over one night to attend a party in area. Room was near ice and elevator but no noise or disruption at all. Clean, comfortable, reasonable price with wifi and nice tv/ cable. Check in was friendly and fast. Small food area was very clean and we were greeted promptly. Had a nightcap when we returned from party and they...

Thank ced48038
Grand Rapids, MI
Reviewed 12 January 2016

This is a very nice Courtyard. Super clean rooms. Pay movies. Comfortable beds. The front desk very nice. Everything you could want in a hotel. (Except maybe a free breakfast.) Within walking distance of some good shopping. We drove around the corner for some excellent sushi at One World Market.

Thank kimbill97
Inkster, Michigan
Reviewed 13 December 2015 via mobile

I had a nice stay room was clean except under the furniture, I was looking for something I thought I dropped and it was stuff under the couch. Staff was polite. Very convenient for shopping and restaurants.

Thank bre1025
Reviewed 3 December 2015 via mobile

This is a nice Courtyard near Detroit... well placed for our automotive biz ..comfy, close to many eateries... nice staff... don't go to TGI Fridays.... many better places to eat.. 2nd stay in 5 weeks. Was treated rudely upon arrival.... might think twice about this place...

Thank Tom B
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for staying with us at the Detroit-Novi Courtyard. I'm sorry to hear your stay was anything less than perfect, and the issues you experienced during your stay will be addressed with the appropriate departments. We hope to see you again in the future. Scott Ternus Assistant General Manager

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Pool/Beach Area (1)
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Business Centre/Function Rooms (1)
Hotel & Grounds (1)
Other (11)
11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning

Additional Information about Courtyard Detroit Novi

Address: 42700 W 11 Mile Rd, Novi, MI 48375-1712
Region: United States > Michigan > Novi
Price Range: £85 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Detroit Novi 3*
Number of rooms: 118
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Also Known As:
Courtyard By Marriott Detroit Novi Hotel Novi
Courtyard Novi
Novi Courtyard
Novi Marriott
Hotel Style:
#3 Business Hotel in Novi
#6 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Detroit Novi staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevators, higher floor”
millekat02, 22 May 2017 | Read review
“the only good thing about this place is the location. but you are not missing much from not using the other hotels.”
Alexsona, 14 Sep 2016 | Read review
“Pick a ground floor away from the lobby.”
SarahSesaw, 24 Jan 2016 | Read review
“I saw rooms directly next to the elevator and ice machine. Glad I wasn't in one of those.”
kimbill97, 12 Jan 2016 | Read review
“Balcony, get one”
ZiegVPC, 11 Sep 2015 | Read review
5 of 5
US$152* /night
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Prices are for 1 room, 2 adults
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