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Staybridge Suites Lansing-Okemos

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Traveller (26)
Room & Suite (33)
Dining (2)

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About

#3 of 7 hotels in Okemos
Location
Cleanliness
Service
Value
Staybridge Suites East Lansing-Okemos (MSU Area) is the newest and only all-suite luxury hotel located only five minutes from Michigan State University and major business headquarters. Complimentary breakfast, Sundowner Reception, indoor pool, spa, laundry facilities and business center are all included. All suites include full kitchens and come in studio, 1 or 2 bedroom options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Green

Location

3553 Meridian Crossings, Okemos, MI 48864-3289
Staybridge Suites Lansing-Okemos
165Reviews2Q+A24Room tips

Reviews
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janr4411 wrote a review Feb 2023
Marquette, Michigan4 contributions1 helpful vote
Hotel's Favourite
This was the perfect place to stay while recovering from surgery. It was quiet convenient and comfortable. The staff was very helpful. Breakfast was good and rooms were clean. Lots of space for our long stay. Close to good restaurants, MSU campus and museums and highway.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from anthony bray, Guest Services / Front Office at Staybridge Suites Lansing-Okemos
Responded 24 Jan 2024
Thanks for the review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa H wrote a review Oct 2022
We arrived to find out that we did not get the room we booked. Upon discussing with the front desk attendant, we found out that we had been DOWNGRADED. We also spoke to the manager and she told us that IT IS A COMMON PRACTICE. We booked this room for the MSU / Wisconsin game months in advance. We believe that once they found out they it was homecoming, they could sell it at a higher rate. Terrible customer service. Won't ever stay here again.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Staybridge Suites Lansing-Okemos
Responded 9 Nov 2022
Hello Lisa H, Thanks for sharing feedback about your stay with us. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. In line with this, do know that I sent a private message to further reach out to you. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael K wrote a review Aug 2022
Los Angeles, California3 contributions
Human waste/bodily fluids (feces, vomit, and/or blood) on the mattress and sheets. The most rancid, foul smell coming from the mattress and sheets. Management lied and said it was "coffee or juice stains" and reported that they cleaned it for the next guest. In other words, don't stay here unless you want to sleep on a contaminated, disgusting bed and deal with management that will lie and cover up mistakes at all costs.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Staybridge Suites Lansing-Okemos
Responded 25 Aug 2022
Dear mchl06, Thank you for your visit and patronage. Here at Staybridge Suites Lansing-Okemos, we strive to provide a quality stay in an environment of peace. I read your evaluation of our services and am sorry your stay was not to your expectation. I know this can inconvenience you with this in mind, I forwarded your message to our managers. They evaluated them and created a plan to avoid this from happening again. I sent you a private message so we can discuss your stay further. I invite you to come on your next travel adventure. I know that you won't regret your decision. Cordially, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robinskj wrote a review Oct 2021
Houghton Lake, Michigan131 contributions63 helpful votes
Facility is nice despite false pretenses you are provided. Most inconsiderate management I have ever encountered. Prior to booking a family suite for 6 adults and two grandchildren, we reviewed our options closely and made several calls to clarify amenities. We knew we were traveling during Covid. Reserved this facility so we could be together as a family and enjoy the pool and Hot Tub as advertised. Upon arrival found our suite to have two queen beds and a half of a sofa sleeper. Try sleeping 8 persons in those accommodations. Had to make trips to the front desk for adequate linens. Discovered Hot Tub had been closed and filled with cement 2 years prior! To enjoy the pool, you had to secure reservations for the pool by the hour. Never informed - just asked to leave once we entered the pool with the grandchildren. We were then offered a time slot of 10:30-11:30 pm. Having two 2 year old grandchildren…..Seriously???? Hotel has over 200 rooms. Can’t imagine what their process of pool usage was. Despite calling and assured they had reinstated hot breakfast buffet, imagine standing in line to be handed a bagged breakfast. The one hotel employee heated and served each individual breakfast. We stood in line for over an hour. Shared concerns with hotel management in writing. No response received. Shared concerns with IHG corp, assured our concerns would be addressed. To this date, several months later, no response received. Very disappointing.
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Date of stay: June 2021Trip type: Travelled on business
Room Tip: Avoid this facility for family get aways
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from anthony bray, Guest Services / Front Office at Staybridge Suites Lansing-Okemos
Responded 24 Jan 2024
I am sorry that your stay did not meet your expectations. We are under new management and going through a renovation this year. Hopefully our new look will meet your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MICHAEL J wrote a review Jun 2021
Louisville, United States2 contributions1 helpful vote
Rooms, location fine. Pictures show a spa and pool. What they don't tell you is that the spa is closed and the pool requires a reservation (COVID of course) and the use limited to family members. Breakfast buffet? Forget about that one lady running the kitchen and you have to line up and wait for her to serve you. Of course mid stream she ran out of food, so with a line of 15 people she had to go back and scramble the eggs and make the sausage. Keys dont work. But the best part of our experience was having another guest walk into our room since he was assigned the same room. Hot mess this place is
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: dont stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Staybridge Suites Lansing-Okemos
Responded 4 Jul 2021
Hello michaeljM857BD, Greetings from IHG Hotels and Resorts! I read your review about the Staybridge Suites East Lansing-Okemos (MSU Area) and was sorry to see there were some disappointing aspects to your stay, especially with the spa, pool, and breakfast. IHG Hotels and Resorts values your experience with our hotels, and we would appreciate the opportunity to look into this for you. To get started, we need to get some information: – The confirmation number and name the reservation was booked under. – Your IHG Rewards number (If applicable). – Your contact information including your name, phone number, email, and mailing address. – Details about the actions management has already taken, and any other comments you want to add. Just send an email with these details to IHGService@ihg.com with Reference # 10493355003 as the subject line, and we will take it from there. Best, Junelyn Almoite eMedia Coordinator IHGService Reference # 10493355003
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tom N wrote a review Jul 2020
1 contribution
I booked a reservation for 8 days for my family of 5 for a 2 bedroom suite ($1400). After driving 10 hours we arrived and I went in to checkin. The receptionist informed me that there was a miscommunication and they did not have my room. She stared at me with a blank look on her face I assume waiting for me to say ok and walk out. I asked if they had any adjoining rooms. No. She said they had rooms but not together and we could have those at regular price. I asked her to call her manager and see if they could discount the rooms since we would not be together. The manager said they couldn’t. I that point I did say ok and walked out. Terrible management and terrible service
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Staybridge Suites Lansing-Okemos
Responded 1 Aug 2020
Hello 418tomn, Thank you for taking time to share your experience with us. I am sorry to hear about how your booking was handled. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daydream06123672847 wrote a review Mar 2020
2 contributions
My husband and I stay here for one night, I just wanted to share that I was so happy and pleased with our suite, everything looked just like online. Very clean, spacious, the bed and pillows were so comfortable. I liked it so much that I would love to stay here again. I cannot comment on the breakfast part or any of the amenities due to not being available or open to the current pandemic that is going around. This room/suite was worth every penny. Absolutely, excellent quality!!! Needless to say I loved it.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Luv2read68 wrote a review Dec 2019
Fort Wayne, Indiana23 contributions7 helpful votes
We have stayed here several times, and it seems to have gone a bit downhill. There was a leak in our bathroom from the suite above. We told the front desk about it, and they didn't seem too alarmed and didn't follow up with us about it. There was water on our bathroom floor and the kitchen counter after the person upstairs used the shower. The pool area didn't have any towels, and I had to call the front desk twice to get someone to bring them over. The microwave/stove nightlight wasn't working in our kitchenette. TV had some channels in Spanish and another one for the visually impaired. WTH?? Suggestion: Put a trash can near the pet walk for doggy poo bags We love the spacious suites, but the hotel needs to up their game with customer service.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHGService, General Manager at Staybridge Suites Lansing-Okemos
Responded 14 Jan 2020
Hello Luv2read68, We appreciate you for taking the time to provide us your feedback and choosing the Staybridge Suites Rochester - Commerce DR NW for this stay. Here at the Staybridge Suites, we want all our guests to enjoy the best of home and hotel. Unfortunately, in your case, we were not able to totally delver. I apologize if your concern about the leaks and the non functioning and lack of in room amenities. Rest assured, Hotel management has taken notice of the observations you made during your stay and are determined to ensure that this does not occur again. As we continue to build a home-like environment with a special sense of community, your comments come highly valuable. We hope to host you stay soon, should you consider us your hotel of choice once you visit the area. Hector P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John W wrote a review Dec 2019
Livonia, Michigan53 contributions2 helpful votes
We stayed only one night after a long drive. My wife told me not to use the bathtub. She ran a towel inside it and it came up very dark in color. Seems the cleaning is not very thorough there. I would not return because of that alone.
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Date of stay: October 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHGService, Guest Relations Manager at Staybridge Suites Lansing-Okemos
Responded 30 Dec 2019
Hello JWWIII, Thank you for taking the time to review your stay with us. We want you to feel comfort in every sense and what you specified isn't what we promised. I'm sorry to hear about the untidy condition of the bathtub. This isn't the level of service you've come to expect from us. I shared this with our local management and trust that this will be addressed accordingly with our Housekeeping to ensure that this doesn't happen again. We hope you'll give us another chance to host your stay and we'll do our best to make your next visit better than the last. Kind regards, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jenmarlow493 wrote a review Oct 2019
Jackson, Michigan52 contributions6 helpful votes
Building is clean, room was decently clean. Cleaning person needs to wear a hairnet, black hair everywhere. Hot tub was very relaxing after a long day but the jets didn't work. Breakfast was pretty good! I'd stay here again!
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£99 - £123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites east lansing-okemos (msu area) hotel okemos
LOCATION
United StatesMichiganIngham CountyOkemos
NUMBER OF ROOMS
95
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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STAYBRIDGE SUITES LANSING-OKEMOS - Updated 2024 Prices (MI)

Frequently Asked Questions about Staybridge Suites Lansing-Okemos
Which popular attractions are close to Staybridge Suites Lansing-Okemos?
Nearby attractions include Lansing Chinese Christian Church (0.3 miles).
What are some of the property amenities at Staybridge Suites Lansing-Okemos?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Staybridge Suites Lansing-Okemos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Lansing-Okemos?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Staybridge Suites Lansing-Okemos?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Lansing-Okemos?
Conveniently located restaurants include Stillwater Grill - Okemos, State Side Deli, and Grand Traverse Pie Company.
Are there opportunities to exercise at Staybridge Suites Lansing-Okemos?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites Lansing-Okemos?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Lansing-Okemos?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Lansing-Okemos offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Staybridge Suites Lansing-Okemos?
Many travellers enjoy visiting Okemos Village Historical Marker (2.3 miles) and Masonic Temple Historical Marker (4.3 miles).