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SpringHill Suites Detroit Auburn Hills

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Traveller (43)
Room & Suite (39)
Dining (5)
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Overview
  • Excellent33%
  • Very good40%
  • Average15%
  • Poor5%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Detroit Auburn Hills
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Offers from SpringHill Suites Detroit Auburn Hills
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Reviews (180)
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179 results
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61
70
26
9
13
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Time of year
LanguageEnglish
61
70
26
9
13
Show reviews that mention
All reviewscould hear our neighborsworking areawould stay here againhear everythingdance competitionshower doorcontinental breakfast isroom layoutthe cleaning crewan average hotelnice pool areawaffle makercheck in was a breezeinternet accessoatmealpower outageclean hotel
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1 - 5 of 179 reviews
Reviewed 10 April 2018

I recently had a one night stay at this Marriott location and I don't know if I would stay here again! Lobby was clean, hotel workers were nice. My room was on the 1st floor and it was clean and spacious, but I could hear...More

Thank Kiki D
Response from Duhsawn c, Manager at SpringHill Suites Detroit Auburn HillsResponded 13 April 2018

I am glad to hear that the hotel was clean and the hotel team were nice. I do apologize about the noise that was during the spring break season. We hope that this doesn't deter you from coming to our hotel in the future and...More

Reviewed 11 March 2018

I spent an overnight at the Spring Hill Suites. The front desk team members were attentive and had my reservation information handy. Unfortunately, they did not address my preferences. The room was clean and nicely appointed. The bed was comfortable. Checkout was easy. I hope...More

1  Thank Perfect_Fan_Food_Ser
Response from Aretha T, General Manager at SpringHill Suites Detroit Auburn HillsResponded 13 March 2018

Thank you for taking the time to submit a review about your most recent stay, I do want to apologize that your room preference was not made available during your check in we do try to do our best to ensure all accommodations are meet...More

Reviewed 26 February 2018 via mobile

In town for a basketball tournament. Easy location to get in and out of. Nice pool area for the kids. Easy and fast check in. Only complaint would be a few hairs on the bathroom floor that were there when we checked in. Everything else...More

Thank Traveler0419
Response from Aretha T, General Manager at SpringHill Suites Detroit Auburn HillsResponded 5 March 2018

Thank you for taking the time to do a review on our hotel. I am happy to hear that you enjoyed your stay thank you for also letting me know about the hair issues in the bathroom , we appreciate you taking time to give...More

Reviewed 20 February 2018

We arrived at 5:40 PM and our rooms were not cleaned yet then once we did get in them we found garbage in two of the rooms and one room only had one clean towel. The hot tub was completely disgusting and had scum floating...More

Thank 893karas
Response from Aretha T, General Manager at SpringHill Suites Detroit Auburn HillsResponded 23 February 2018

Thank you for taking the time to do a review of the hotel and giving me your feedback it is with feedback that we can make changes and corrections and utilize each review whether good or bad as a training tool. Unfortunately the hotel suffered...More

Reviewed 24 October 2017

Last week, I had a reservation and showed up to this hotel at 7:30 pm and I was told that there was a water pipe that broke and the hotel had to move some guests to different hotels. The receptionist gave me a map and...More

2  Thank hwallace1220
Response from Jessica V, Assistant General Manager at SpringHill Suites Detroit Auburn HillsResponded 26 October 2017

Mrs. Wallace, Thank you for taking the time to review our hotel on Trip Advisor. We value all of our guest comments, positive or negative. I understand your frustrations with having to be relocated to another property, and as a woman traveler myself, I can...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Restaurant
Bar/Lounge
Details
Price range
US$127 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (39)
Dining (5)
Pool & Beach (1)
Questions & Answers
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kimmykay540
31 December 2016|
Answer
Response from Cherrybowl2014 | Reviewed this property |
I cannot say for sure if there is a shuttle. I would call direct to the hotel and ask about it. The staff is friendly and service oriented
0
Votes
carey44
2 September 2016|
AnswerShow all 4 answers
Response from cgdow | Reviewed this property |
It would be about 1.5 miles down Lapeer Rd - 25-30 minutes to walk
1
Vote
Room Tips
"Ask for a room that doesn't face the landfill"
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"Get one with an external wall - one less neighbor."
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"Manager and staff very helpful"
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"South side rooms are the quietest ............."
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