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American Heritage Inn

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Traveller (7)
Room & Suite (5)
Pool & Beach (4)
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Overview
  • Excellent30%
  • Very good29%
  • Average18%
  • Poor3%
  • Terrible20%
Travellers talk about
“great hotel”(5 reviews)
“room was clean”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (55)
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Time of year
LanguageEnglish
16
16
10
2
11
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All reviewsgreat hotelpool and hot tubroom was cleanstay there againpleasant stayreturn againpizzano elevatormijetsmotelboysdriveway
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1 - 5 of 55 reviews
Reviewed 26 November 2017

I had called and made reservations for 1 night via the phone, had to cancel the week before and called and cancelled the reservations. When I called to cancel, they said I had 2 rooms reserved. I said no I had 1 but I needed...More

Thank Curt C
Reviewed 3 October 2017

Had a very pleasant stay. The front desk was very friendly and efficient. The rooms were comfortable and was able to get a good night's sleep. Was pleased that it was very quiet so I could get work done. Would return again.

Thank 1GiantsMS
Reviewed 2 October 2017

Staff was friendly during checkin. Room was outdated and in need of a little repair that seemed more cosmetic than functional so updates were desired, not required. Bed was satisfactory. Property was quiet which is always a plus. Biggest issue is that driveway to hotel...More

Thank Patricia K
Reviewed 29 September 2017

Stayed here for a few days for a family wedding. Was NOT impressed with this place at ALL. Customer service lacks service. We were told we couldn't use pool because it wasn't open- yet there were other people using it. Not a clean place very...More

Thank RaeS830
Reviewed 28 September 2017

Horrible customer service! Our confirmed reservation, confirmed one month in advance, was cancelled by this hotel a few hours before our arrival. We were told that we could seek other accommodations in a town 15+ miles away. It was 12:15am. We had informed the hotel...More

Thank Donna H
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Hot Tub
Indoor pool
Details
Price range
US$99 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$99 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (7)
Room & Suite (5)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Terry L
23 December 2014|
Answer
Response from Phil I | Reviewed this property |
Call them? (517) 647-2200
0
Votes
Room Tips
"Parking lot access through West end security door available on rooms left of check-in desk."
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"Don't trust that your reservation will be honored!"
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"Stay in Lansing"
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"If you cannot climb the stairs, be sure to reserve a room on the first floor."
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