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Hilton Garden Inn Detroit Metro Airport

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Hilton Garden Inn Detroit Metro Airport
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583 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Rochester, New York
Reviewed 2 days ago NEW

They only cook the minimal amount of food for the Buffett. They ran out of eggs, bacon, fruit 3 of my 4 mornings. Had to find a server to get a coffee cup and silverware . Very poor wait staff. I stay at a Hilton Garden Inn almost every week, this was the worst experience I've ever had.

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Helpful?
Thank williamsP7831NY
Princeton, NJ
Reviewed 2 weeks ago

The location near the airport is as convenient as advertised, but the hotel itself is just OK. The king room was large enough, but the mattress was lumpy. The indoor pool was a nice bonus for families, but the gym was small, dusty, and poorly-equipped by Garden Inn standards. I won't avoid this hotel in the future, but I'll definitely...

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Thank VandelayNJ
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear VandelayNJ, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for your experience with a lumpy bed during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us...

Fort myers
Reviewed 2 weeks ago

Awesome stay. Clean and friendly staff. We have stayed in numerous Hilton Garden Inn and are very impressed with the staff, the service and the cleanliness of the the rooms. Also like the fact that they have a bar and restaurant. Food has always been good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 651michaellj
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear 651michaellj, Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Memphis, Tennessee, United States
Reviewed 3 weeks ago

I stay here each time I come to Detroit for work. Nice location for me and the employees are always pleasant and friendly. Will continue to stay here each time I return. The restaurant is a plus, only wish I could take advantage of the other aspects of the hotel.

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Thank Steve R
Freeland, United States
Reviewed 3 weeks ago

Service excellent. Remembered water when I checked into the hotel. Close to airport.excellent support rooms. Would stay there again. Close to restaurants. Easily accessible. Rooms were clean and well appointed.

Review collected in partnership with Hilton Garden Inn
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Thank Jill L W
Gurnee, Illinois
Reviewed 3 weeks ago via mobile

I stayed here for 2 nights on business. I was impressed with how friendly the staff was... Rooms were pretty good, a little dated but not bad. The shower heads were good. I like a firm shower and they lived up to that. The breakfast in the morning was free to high level Hilton HHonors members, but costs to non...

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Thank Michael G
East Lansing, Michigan
Reviewed 3 weeks ago

Overall the stay at the hotel was very nice. Excellent service, very clean and nice rooms. I didnt like the sleep number bed could not get it set correctly, uncomfortable sleep. But everything else was great.

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Thank Necole S
Irvine, California
Reviewed 4 weeks ago

I chose the Hilton Garden Inn primarily because it was near the airport (handy for an early-morning flight) and because I have yet to be disappointed by a Hilton. From the smiley and welcoming reception staff to the departing airport shuttle driver, every staff member was friendly, courteous, and professional. My room and everything in it was immaculate and met...

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Helpful?
Thank Adrienne E
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear Adrienne E., Thank you for taking the time to post your review. We truly appreciate you making a point of recognizing the extremely helpful & friendly nature of our Team Members who truly make our hotel the special place that it is and can’t thank you enough for giving us the opportunity to be to service to you and...

Acme
Reviewed 4 weeks ago

Clean hotel, very friendly and helpful staff at the front desk. Staff in restaurant were nice too. Shuttle from The airport was extremely long wait outdoors in very cold temps...way too long to wait in the cold!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank C707DAmelissap
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for such a nice recommendation! We're glad to hear you enjoyed your stay. We are sorry that you had to wait in the cold Michigan weather for the shuttle. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Romulus
Reviewed 4 weeks ago

Everything about my stay was great, as expected. I often stay at this hotel. Regardless of the purpose of the stay, I have always found the front desk service outstanding, the food wonderful and the staff helpful and welcoming.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Patrick K
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear Patrick K., Thank you so much for your kind comments. We look forward to seeing you again soon! Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Detroit Metro Airport hotel. Located in the city of Romulus, the hotel is just one mile from Detroit Metro Airport (DTW) and easily accessible to downtown Detroit. The hotel offers a complimentary airport shuttle service for your convenience. Enjoy easy access to Interstate 94 and I-275. Leading corporations near our Romulus hotel include Ford Motor Company, Coca-Cola and General Electric. Stay connected while travelling on the road with complimentary internet access throughout the hotel. Every guest room features a handy microwave and refrigerator. Enjoy complimentary facilities including a 24-hour business center, fitness center and swimming pool (our daily pool hours are from 8am-10pm). For delicious cuisine, the Garden Grille & Bar is open daily for breakfast and dinner. Our Detroit Airport hotel is a great choice for meetings and events. Select from 3,000 sq. ft. of function space to host a business meeting or social event with proximity to the DTW airport. Whether you are here for work, play or just to get away from it all, this Romulus hotel guarantees everything you need for a successful stay. ... more   less 

Additional Information about Hilton Garden Inn Detroit Metro Airport

Address: 31800 Smith Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: £83 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit Metro Airport 3*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Expedia, Priceline, TripOnline SA and HotelsforEveryone so you can book your Hilton Garden Inn Detroit Metro Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Detroit Metro Airport Hotel Romulus
Hilton Garden Inn Romulus
Romulus Hilton Garden Inn
Detroit Metro Airport Hilton Garden Inn
Hilton Detroit
Hilton Romulus
Hotel Style:
#4 Family Hotel in Romulus
#4 Business Hotel in Romulus
#4 Romantic Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit Metro Airport staff and other travellers.
4 questions
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Inkster, Michigan
over a year ago
Raleigh, North Carolina
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is not built for sound-proofing. So bring ear plugs.”
 of 5 bubbles LucyM488, 12 Dec 2016 | Read review
“Grab the king suites, little bit of extra space for families without getting two rooms.”
 of 5 bubbles SarahandJeff2013, 29 Nov 2016 | Read review
“It's by the airport, so there aren't really any "great" rooms that I could guess.”
 of 5 bubbles mighilliewing52, 31 Oct 2016 | Read review
“Do not stay in 536”
 of 5 bubbles GoBlueInGA, 4 Oct 2016 | Read review
“this is close to the airport- stay on floors 3 or 4 and stay in an odd numbered room”
 of 5 bubbles RickC979, 17 May 2016 | Read review
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