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Comfort Inn Metro Airport

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Comfort Inn Metro Airport
Comfort Inn Metro Airport
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814 Reviews from our TripAdvisor Community

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Showing 802: English reviews
Hamilton, Canada
Reviewed yesterday NEW

This hotel was very convenient and kept nice and clean. I had a restful evening with no noise and the room was nice with a very comfortable bed and pillows....the pillows are a key with me and they were nice and soft. I woke up to a nice type breakfast with fruit and hot eggs bacon etc...I would stay there...

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Helpful?
1Thank hudsonlegacy
Malmo
Reviewed yesterday NEWvia mobile

We asked the Reception Desk staff for assistance in finding a local restaurant for an evening meal, as we wanted to take a walk around the town. They gave good directions and also made the reservation on our behalf. Excellent service. A special shout-out to Ashley ;)

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Helpful?
Thank makke9008
Tilbury
Reviewed 2 days ago NEW

Stayed here prior to flying to Florida. Treated right away with an early check in time. Room was clean and all the personnel were very cordial when meeting them. The bar was small and the early breakfast was very good and enough for us to get to our destination. The kicker was you could take a drink back to your...

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Helpful?
Thank miser01
Ohio
Reviewed 1 week ago

We can't say enough abut how wonderful we were treated and how great the accommodations were for the price we paid. In the past we have stayed at the Renaissance connected to the airport at a cost of almost $300. The agents there were never very helpful, the room was just average for that price, and no free breakfast. This...

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Helpful?
Thank Shrinkmfs
ONTARIO
Reviewed 1 week ago via mobile

I have used the Comfort Inn numerous times when flying out of DTW in the morning. I use to use the Westin's valet service, but the deal at the Comfort Inn is so much better value. I was surprised at the lack of service I received when checking in, and that I was getting difficulty and attitude when setting up...

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Helpful?
Thank CANTRAVELS
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay and what a great value our hotel provides to enjoy superior accommodations and "Five Star" service. We make every effort possible to meet and exceed the expectations of each of our guests. We appreciate your comments regarding a few of our staff members. Rest assured that this is the exception...

Kennesaw, Georgia
Reviewed 2 weeks ago via mobile

Had a short stay here (2 nights) excellent customer service at check in - very clean atmosphere - Great little restaurant and bar - Friendly bar and restaurant staff!!! - comfortable bed - We enjoyed our short stay - Will definitely chose Comfort in in other areas on our future travels based on our stay here

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Helpful?
Thank CWL333
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay and what a great value our hotel provides to enjoy superior accommodations and "Five Star" service. We make every effort possible to meet and exceed the expectations of each of our guests. We're glad that you enjoyed our Bar & Grill as well during your brief stay. Going above and...

Jackson, Michigan
Reviewed 2 weeks ago

The staff at reception was friendly and well trained. When calling for directions, Nicole was very patient and helpful. Having a restaurant on property was a bonus, as well as the food was good. The room was clean and well maintained, comfortable bed😊.

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Helpful?
Thank Florence C
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and "Five Star Service" by Nicole, one of our Elite Team members. There is a reason why we are the #1 hotel in the Detroit Metro Airport area. We go above and beyond to strive to provide each guest...

Tehran, Iran
Reviewed 2 weeks ago via mobile

I was there for one night, Good things: Near airport Shuttle Big rooms Comfortable bed Good air conditioner Bad things: Weak internet Not very good breakfast You have to take your luggages with no help! My door wasn't locked!!! Not very safe!

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Helpful?
Thank reza1993
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for taking the time to provide us with your feedback regarding your recent stay at the "Signature" Comfort Inn Metro Airport. On behalf of my elite team members and myself please accept my apologies for the issues with your room door and the internet service during your recent stay. We just completed a hotel wide upgrade to our...

Guadalajara, Mexico
Reviewed 4 weeks ago

Arrived late at night without any reservation and on high season. Easy to get 2 rooms from the booth at the airport, excellent schuttle service and amazing help from Ashley in the front desk. I won´t doubt to stay there each time I´m in town.

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Helpful?
Thank adrianacS9408FB
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and amazing "Five Star Service" by Ashley at our Front Desk. We go above and beyond to strive to provide each guest with unmatched service and amenities. I am extremely pleased that we not only met but exceeded your...

Gladwin, Michigan
Reviewed 4 weeks ago

Stayed here the night before our 6 am flight. Very friendly staff, clean room and nice little bar with a pretty decent menu. We've stayed at many area hotels but this one is the first that we've stayed at that offers breakfast starting at 4 am, that's a bonus when you're flying out so early and knowing nothing will be...

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Helpful?
2Thank Antonacopoulos P
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We’re pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the # 1hotel in the Detroit Metro area. We go above and beyond by providing a daily breakfast starting at 4:00am each...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Inn Metro Airport, midscale in name but, Five-star in everything else. Recipients of the TripAdvisor Certificate of Excellence three years in a row! Located one mile from Detroit Metropolitan Wayne County Airport.The Comfort Inn(R) Metro Airport is conveniently located off Interstate 94.The hotel has recently completed a multi-million dollar hotel wide renovation. Each of our guestrooms feature free 50 MBS wireless hi-speed internet access, refrigerator, microwave, 40" HD flat screen TV's with over 60 channels. A free hot buffet breakfast from 4:00am-9:00am, free 24 hour airport shuttle, free local calls and newspapers. In addition some rooms feature whirlpool tubs. A free 24 hour state of the art Business Center and Fitness Center and a full service Restaurant,Bar are also available. Popular points of interest include the historic Greenfield Village,Henry Ford Museum,Ford Factory Tours, the Charles H. Wright Museum of African American History, the University of Michigan-Ann Arbor,Briarwood Mall,Southland Center,Eastern Michigan University,historic Greektown,Suburban Collection Showplace event facility and Belle Isle.This Romulus MI hotel is close to other area attractions, which include Cobo Conference / Exhibition Center (also known as the COBO Center), Comerica Park, Ford Field, Detroit Opera House, Joe Louis Arena, MotorCity Casino, MGM Grand Detroit Casino,Motown Museum and the Detroit Institute of Arts. There are meeting and banquet rooms available that accommodate up to 85 people, and include audio/visual equipment and an array of meeting support systems. ROAD CLOSURES EFFECTIVE MAY 31, 2016 VINING RD (EXIT 197) NORTHBOUND WILL BE CLOSED FROM JUST SOUTH OF WICK RD. UNTIL DECEMBER 1, 2016. THE ONLY VEHICLE ACCESS TO THE COMFORT INN WILL BE FROM WICKHAM RD. VIA MERRIMAN RD. (EXIT 198). NO VEHICLE ACCESS ON WICK RD WILL TAKE PLACE DUE TO CONSTRUCTION. PLEASE CALL THE HOTEL FOR ADDITIONAL INFORMATION. HOTEL SHUTTLE SERVICE AND HOURS OR OPERATION WILL NOT BE EFFECTED, HOWEVER BRIEF DELAYS MAY OCCUR THROUGHOUT THE PROJECT. ... more   less 

Additional Information about Comfort Inn Metro Airport

Address: 31800 Wick Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: £84 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Metro Airport 3.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Comfort Inn Metro Airport Hotel Romulus
Comfort Inn Romulus
Romulus Comfort Inn
Hotel Style:
#1 Family Hotel in Romulus
#1 Business Hotel in Romulus
#1 Romantic Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Metro Airport staff and other travellers.
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Questions? Get answers from Comfort Inn Metro Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask agent at front desk for a quiet room”
 of 5 bubbles Shrinkmfs, 13 Jan 2017 | Read review
“Our room was way from the elevator which we always prefer.”
 of 5 bubbles antonacopoulosp, 18 Dec 2016 | Read review
“Hotel is well off (away from road, so noise is minimal.”
 of 5 bubbles bonnie923, 10 Dec 2016 | Read review
“This place is only 30 minutes from Ann Arbor so it's close enough to Ann Arbor.”
 of 5 bubbles HungryTarHeel, 23 Nov 2016 | Read review
“No real view to speak of but rooms are quiet for being so close to the airport”
 of 5 bubbles rxdebbie, 9 Nov 2016 | Read review
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