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It is clear that businesses are not investing in poor Detroit. I travelled in with my small children from overseas and we were very tired when we arrived. The front desk screwed up the communication with the shuttle driver (so the driver told me) and...More
1 Thank ufgator27
Response from Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 5 October 2014
We are very sorry to hear you were disappointed with your recent stay with us. We strive to maintain a relaxing environment for our guests, and what you experienced is unacceptable as this does not reflect our high standard we uphold our team....More
The staff were very friendly and that helped make up for the high cost and not nice rooms. The hotel room was exceptionally dark - great sunlight but when the sun goes you can't get enough light to read properly - anywhere in the room....More
I chose this property because I needed a free shuttle to and from the airport. Once I landed I called the hotel and I was told that the shuttle was already at the airport so I had no wait at all. It is a short...More
If you’re looking for a nice hotel near Detroit Metro Airport- you could do much worse than 4 Points by Sheraton. It’s a newer hotel, or at least a good remodel, and it’s cheap, quiet and made for airport trips.
As a Platinum SPG Member...More
The hotel is old and modestly maintained. The rooms are small. The air conditioning units are noisy. The linens and towels are poor. The lobby smells from air deodorizer. Very few redeeming factors other than convenience to the airport. Try some other place.More
1 Thank laurenj38
Response from Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 18 September 2014
We are very sorry to hear we failed to meet your expectations during your recent stay with us. I assure you, cleanliness is extremely important to our team, and we have addressed your comments to our team to ensure this standard is properly...More
Response from heather h | Property representative |
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great... More
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great trip!