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The only positive was the Check-in process was quick. Heather was nice. The room was disgusting. Tub & toilet were very dirty. I pulled back the sheets on both beds, to find a lot of long hairs between them. Either the beds were not changed...More
This hotel is so nice and clean, they offered me an excellent service and they were so nice and helpful, heather the hotel manager was there all the time and she was up on everything and made all needs done immediately so helpful. Shuttle service,...More
Checked in for a layover at DTW. Desk clerk told me "you can't use the internet without the password," then failed to give me one. First assigned a room with a defective safe, not anchored to the cabinets. Then reassigned to a room across the...More
We stayed the evening before our flight left. We used the park and ride service. The price was an indicator of what to expect, so no real surprises. Bed had a dip in the middle, breakfast was kinda gross (even the jelly packets were runny),...More
Response from Joe H, Manager at Quality Inn & Suites Detroit Metro AirportResponded 3 weeks ago
Dear Valued Guest,
On behalf of our entire team we thank you for taking the time to reach out to us to provide valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest has an enjoyable experience while...More