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The Metropolitan

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158 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Reviewed 7 June 2014 via mobile

I walk in then I go up stairs and it's dirty there's hair in the bathroom and when I got downstairs to the front desk to complain there was people in front of me saying there was luggage in their room then when it's my turn the man says he is off the clocklater on I go to the front...

4Thank Evan M
Sydney, Australia
Reviewed 4 November 2013

Stayed a week here on business, if not feeling as unwell as I did I would have moved. The service is pleasant however insincere. The rooms have paper thin walls and the amorous couple next door must have prayed often as Oh God! Oh God!, was heard through the paper thin walls time and time again. Linnen is not changed...

Otsego, Michigan, United States
Reviewed 16 June 2013

nice pool area, very accomodating. was here for a convention. just recently found out this was the old Hilton and Doubletree where back a few years ago a flight attendant got murdered in room 354. isolated incident.

6Thank Melissa C
Detroit, Michigan, United States
Reviewed 8 April 2013

we had our Family Reunion here and the staff went out of their way to make sure that All of our out of town family where taken care of . the guest where given maps, directions and pointers on other attractions of near by things . The food Service was very good even thought we had to delay dinner for...

Thank Walter M
Woodland Hills, CA
Reviewed 18 November 2012

I read so many bad and mixed reviews here but I rate the hotel VERY GOOD. First off, it is great to have an enclosed pool in Michigan where it often will snow for months and the weather is very cold. The pool was a haven from the snow and so relaxing. I loved night swimming there. The lobby is...

Thank Travelinslo
Collingwood, Canada
Reviewed 16 September 2012

The Accomodations were fine for us. We were suppose to stay at Hotel next door however got sent to Metopolitan because of problems with the computer system at original hotel. Check in was good fast efficient, however we stayed there in February 2012 and they have just charged our credit card on Monday, September 10, 2012 have tried to contact...

4Thank Catherine118
Reviewed 21 August 2012

My son was flying this morning,he had a room at the Metropolitan. When he arrived to check in last night, he then found out they do not have any shuttle service,not like there ad said. He went to his room to find that one of the beds was not made and in the bathroom a use face cloth on the...

2Thank tbanner3
Jackson, Mississippi
Reviewed 14 August 2012

This hotel is the pits, lower than the pits, where do I begin a huge blood stain on the carpet like a murder took place, dead bugs in our sheets, hair and stains on the bed as well. The front desk people are so nasty rude, all doors unlocked from the outside anyone could walk up, this place should truly...

6Thank Lisa S
Mount Sinai, New York
Reviewed 7 August 2012

After a long road trip, my family and i were looking forward to a hot shower, good meal and some rest. However this is what happened. Drove up to a rundown hotel with a weedy and empty parking lot.(hint 1) Checking in was a problem, we reserved two rooms over three weeks ago for a family event, however the agent...

2Thank Angelina J
Allen Park, Michigan
Reviewed 26 July 2012

I've had the greatest experience staying at The Metropolitan Hotel. The staff is friendly and they've made sure that my children and I feel at home. They are still in the process of getting everything up and running ie. the banquet halls/ ballrooms, the movie theater, bar and other small things. But with their beautiful pool, gameroom for the kids,...

Thank Jennifer L

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Unique Stylish Convenient Affordable; this is who WE are. Located just minuets from the Detroit Metropolitan Airport, we provide free transportation to and from the airport and have 263 spacious guest rooms. Park N Fly Packages Available. ... more   less 

Additional Information about The Metropolitan

Address: 31500 Wick Rd, Romulus, MI 48174-1900 (Formerly Doubletree)
Region: United States > Michigan > Romulus
Price Range: £85 - £113 (Based on Average Rates for a Standard Room)
Number of rooms: 263
Also Known As:
The Metropolitan Hotel Romulus
Metropolitan Hotel Romulus
Metropolitan Hotel Detroit
Metropolitan Romulus
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Questions & Answers

Questions? Get answers from The Metropolitan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else if you can unless you particularly must be in the area for geographic reasons.”
 of 5 bubbles DAVIDXOTIC, 4 Nov 2013 | Read review
“stay away from 354.”
 of 5 bubbles 939MelissaC939, 16 Jun 2013 | Read review
“Right by the Airport”
 of 5 bubbles WalterM778, 8 Apr 2013 | Read review
“Choose a ground floor room for easy access to the pool and restaurant and to avoid a lot of walking in a good sized hotel with long wings.”
 of 5 bubbles Travelinslo, 18 Nov 2012 | Read review
“Move on grosss!!!!!!!!!!!!”
 of 5 bubbles 525lisas525, 14 Aug 2012 | Read review
5 of 5