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So check in went great, we were here for a wedding but after returning stayed getting big swell marks after feeling a pinch on the skin, turned in the lights and found bed bugs, we had our 3 month infant with us and noticed another...More
Thank Robert D
Response from Natasha_HIES, Manager at Holiday Inn Express RosevilleResponded 6 January 2017
First and foremost we would like to deeply apologize for the inconvenience you encountered during your stay with us. I would love to speak to you further regarding your concerns, if you could contact me at your earliest convenience I would greatly appreciate it.
We had great service and a wonderful accommodation here for the week. Room was recently renovated and very well designed and appointed.
Breakfast was pretty standard but the staff were very friendly.
Would return for sureMore
1 Thank Mark B
Response from Natasha_HIES, Manager at Holiday Inn Express RosevilleResponded 29 December 2016
Thank you very much for taking the time out of your schedule to write a review regarding your stay here with us. We are very glad that we were able to meet your expectations during your stay. We hope we get the pleasure of servicing...More
The room was clean and updated, the pool area was well kept and clean, the bed was sort comfy, and the staff was very helpful. We also learned that the hotel will accept pets if you pay a $75 fee. Very enjoyable!
employees hardworking dedicated and helpful, with smiles. Breakfast is better than most dinners, rooms so so clean, everything updated. pool very nice and layout of lobby relaxing and inviting. Love! Every single employee smiled and laughed, answered any questions happily and fully went out of...More
Needed a room at the last minute as I was in town for an unexpected three day visit.
The price was right and the accommodations were better than expected. I got into town before Noon and was able to check in early.
This is an...More