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Comfort Suites Southfield

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Comfort Suites Southfield
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240 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Grand Rapids, Michigan
2 reviews
Reviewed 1 week ago

Jamelia was extremely friendly and helpful when I checked in. First impressions are very important. The room was clean and the room was quiet. I would definately recommend the hotel and will be staying again.

Helpful?
Thank DirkR1
Dundee, United Kingdom
1 review
Reviewed 1 week ago

Hotel is very clean,staff are very welcoming and helpful,hotel pool is nice and clean,breakfasts are self service but there's plenty to choose from..plenty of places to eat nearby to..overall a nice place to stay..

Helpful?
Thank richygarvock
Greensboro, North Carolina
1 review
Reviewed 4 weeks ago

I called this morning to confirm that the hotel had received a fax I had sent over. I got confirmation, but the front desk personnel was extremely short and rude. To top it off, after she had made me feel like I was being reprimanded for something I had done wrong (which I had not done anything wrong), she hung... More 

Helpful?
Thank anonymous21122016
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your comment. I do apologize that you experienced this issue, I have spoken to my staff regarding your concern and sincerely apologize that this occurred. Please feel free to contact me directly regarding this issue. Regards, David Dallo GM More 

Southfield, Michigan
1 review
Reviewed 24 October 2016

My experience was very pleasant and comfortable. I was greeted and registered by Jamelia and she was very nice, professional and accommodating. It was a last minute decision for me and my husband to stay there and I am glad that we did. The room was very clean and fresh.

Helpful?
Thank bargainerca
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your wonderful review. We truly appreciate the great review and look forward to seeing you in the near future. Warm Regards, David D. GM More 

Cincinnati, OH
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2016

I had a reservation at the Westin Southfield and learned at check-in (12:30 a.m.) that they overbooked and bumped me from my prepaid room. I was miffed, but went across the street to the Comfort Suites where Jamelia (at the Front Desk) significantly improved my mood and set me up with a comfortable room.

Helpful?
Thank pmarkou
David D, General Manager at Comfort Suites Southfield, responded to this review

We are honored to hear that Jamelia offered exceptional service during your recent stay. Jamelia is truly an asset to our property and we thank you for your kind words. We you return back to the Southfield/Detroit area we hope that we become your hotel of choice. Kind Regards, David D. GM More 

Chicago
Level Contributor
140 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 13 October 2016 via mobile

This hotel is great! It's exactly what you need for a clean, comfortable, no thrills hotel. Was here for business and couldn't ask for more. The rooms are huge, AC worked great, decent breakfast, and very friendly and accommodating staff! My only negative, is 2 of my towels had weird stains on it, but the front desk changed them right... More 

Helpful?
Thank ap123Chicago
David D, General Manager at Comfort Suites Southfield, responded to this review

We appreciate your kind words regarding your recent stay with us and hope to see you again in the near future. Kind Regards, David D. GM More 

Level Contributor
5 reviews
Reviewed 10 October 2016

The room was large with a nice sitting area. The beds were comfortable. The breakfast offered a large variety of options, including eggs, sausage, bacon, waffles, etc. The room was fairly clean except for the bathroom. The towels were fine but the bathroom itself could have been cleaner. Overall, not a bad spot to stay a day or two. It... More 

Helpful?
Thank Lauran W
David D, General Manager at Comfort Suites Southfield, responded to this review

I sincerely apologize about the incident that occurred during your recent visit to our hotel. I am glad that you enjoyed the hotel and hope to see you again when you are back in Detroit. Thank you, David D. GM More 

1 review
Reviewed 5 October 2016

The staff was extremely friendly and courteous, the rooms were exceptionally clean, the buffet breakfast was fabulous....nothing but good to say about this hotel! Also, a nice exercise room, and great pool with hot tub.

Helpful?
Thank Emily M
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your kind words. We are honored you enjoyed your recent stay and look forward to seeing you again in the future. Kind Regards, David D. GM More 

1 review
Reviewed 3 October 2016 via mobile

She knew we were having a rough week, and made us all cookies and made sure we were enjoying our stay. Comfort suites was great to us, and we really appreciated Jamelia's kind service and helpfulness!

Helpful?
Thank Audrey S
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your kind words. Jamelia is a great asset to our property. We truly enjoy having her with us. We hope to see you again soon. Kind Regards, David D. GM More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

I was staying at this particular hotel because I was attending 2 football games in the area on the weekend of 9/17-9/18. We had booked this hotel through Travelocity and I must say it was well worth the price. The hotel was beautiful, clean, and the staff was excellent. It is located a few miles from Telegraph Rd., and if... More 

Helpful?
1 Thank redmondk11
David D, General Manager at Comfort Suites Southfield, responded to this review

We appreciate you taking the time to review your recent stay with us. We hope to see you again in the near future. Kind Regards, David D. GM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Awarded 2014 & 2015 Hotel of Excellence by TripAdvisor~~80 Spacious Newly Renovated Suites, including 8 Jacuzzi Suites and 2 Executive Suites~~"Truly Yours" Bedding~~Microwave, sofa sleeper, refrigerator, iron & ironing board, coffee maker, hairdryer, wet bar, safe and full size desk~~37" flat screen televisions~~Complimentary wireless internet is available throughout the entire property~~Complimentary deluxe hot breakfast~~Indoor heated swimming pool, whirlpool and fitness center~~Coin operated guest laundry and a dry cleaning service~~Complimentary USA today~~Choice Hotels "Choice Privileges" program~~Complimentary parking~~100% Smoke Free Environment ~~Restaurants within 2 blocks of the hotel~~Hertz Car Rental virtual kiosk on site ... more   less 

Additional Information about Comfort Suites Southfield

Address: 24977 Northwestern Hwy, Southfield, MI 48075-2202
Region: United States > Michigan > Southfield
Price Range: £72 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Southfield 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Southfield Hotel Southfield
Southfield Comfort Suites
Hotel Style:
#1 Business Hotel in Southfield
#1 Best Value Hotel in Southfield
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Southfield staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites Southfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms include a microwave and a small refrigerator.”
 of 5 bubbles , 10 Oct 2016 | Read review
“The King rooms are roomy and fantastic.”
 of 5 bubbles meonline70, 14 Sep 2016 | Read review
“Beds that use fitted sheets, not just flat sheets!”
 of 5 bubbles crisclaws05, 23 Aug 2016 | Read review
“No complaints from any family members”
 of 5 bubbles deboraheaster, 22 Aug 2016 | Read review
“I always ask for a quiet room away from the elevator and it worked this time.”
 of 5 bubbles arlenec92, 20 Aug 2016 | Read review
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