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Quality Inn

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Quality Inn
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Westlake, Ohio, United States
Reviewed 28 September 2016

I was originally unhappy when I first checked in as my room was not appropriate and the hotel was under remodeling. However once the manager, Ennis, discovered my dissatisfaction he immediately rectified the situation plus gave me a discount on my stay. Ennis always greets me by name and any problems I might encounter he has bent over backwards to...

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Helpful?
Thank Mark M
Stoney Creek, Ontario, Canada
Reviewed 13 June 2016 via mobile

We stay at this facility for one night this past weekend for a NASCAR race. The check in was flawless. The rooms were clean and had no odours. The facility is dated in terms of furnishings. The they are very well taken care of. The bathroom is very large. The linens were very clean not stains or wear. The outside...

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Thank Judi B
Carbondale, Pennsylvania
Reviewed 23 May 2016

Room was clean and comfortable. Despite a full hotel it was very quiet. Check in was another good experience. We were an early arrival but staff made an effort to get us into a room as soon as possible, especially without out to g us in a less desirable room.

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Thank Dave S
Bangkok, Thailand
Reviewed 28 April 2016

Even though it's an old hotel but keep the quality as high as the price you paid . the helpful staff means a great deal for the traveller who came to this town for the first time ! I appreciate th service of hotel taxi .

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Thank nisachonthaiqi
Drummond Island, Michigan
Reviewed 26 March 2016

Clean hotel, staff, mgr. very nice, close to food places, right off of 696, ask for even number rooms, odd number rooms are facing telegraph road, very noisy, windows are drafty, no pool or hot tub. Staff very helpful

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Helpful?
Thank Joni D
East Lansing, Michigan
Reviewed 4 January 2016

I normally have a pleasant experience. Besides last week the rooms were terrible. The breakfast was awful like always. We're thinking about changing to a different hotel. The location work for us. The workers are very pleasant.

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Thank kenneth j
Lexington, Kentucky
Reviewed 26 December 2015

The room was OK. The free breakfast was good. Warning: they start packing up at about 10 till so get there in plenty of time or they will have already poured the waffle batter down the drain. However, they will apologize profusely and smile a lot. If you really want a waffle that doesn't help. In the room, the water...

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Thank Cynthia M
Reviewed 15 December 2015 via mobile

The place looked ok when you walk in. Parking is very tight.. Pictures look very nice on the website...me and my wife. We check in 15 min later.. My wife is in the shower to remind. I look around the heat vents are missing . no remote controll. I had to call to the desk. But the phone is disconnected....

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Thank Jon A
Dearborn, Michigan
Reviewed 12 December 2015

We found the staff very friendly and our room was very nice. We found our room to be very nice and very clean. Sam who worked at the front desk was very friendly and helpful. We would definatley stay here again.

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Thank Kathy L
Detroit, Michigan
Reviewed 4 December 2015

This hotel is clean with friendly professional staff. beautiful clean spacious rooms with an inviting lobby. Great free breakfast and coffee available all day long. My family and I stay at the hotel various times a year while visiting family close by. There is a popular restaurant just across the parking area and a shopping mall just 2 miles away.

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Helpful?
Thank ecrossfield
Ennis P, General Manager at Quality Inn, responded to this review

Dear ecrossfield, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 26111 Telegraph Road, Southfield, MI 48034-5315 (Formerly Southfield Inn)
Region: United States > Michigan > Southfield
Price Range: £60 - £63 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Quality Hotel Southfield
Best Western Southfield
Southfield Best Western
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is quiet and the beds are very comfortable.”
 of 5 bubbles markmP7420WG, 28 Sep 2016 | Read review
“Extra big bed”
 of 5 bubbles nisachonthaiqi, 28 Apr 2016 | Read review
“Odd numbered rooms are opposite of telegraph road prob. quieter”
 of 5 bubbles 738jonid, 26 Mar 2016 | Read review
“I have stayed on all the floors and never had a problem.”
 of 5 bubbles kennethj684, 4 Jan 2016 | Read review
“If you want to use a laptop make sure they have a table or desk in your room.”
 of 5 bubbles coachdevito, 30 Apr 2015 | Read review
5 of 5
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