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Hilton Garden Inn Detroit-Southfield

Booking.comUS$121*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$145*
US$121*
Great Deal
US$129*
US$145*
US$121*
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Hilton Garden Inn Detroit-Southfield
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493 Reviews from our TripAdvisor Community

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Showing 482: English reviews
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Manitowoc, Wisconsin
Reviewed 6 days ago NEW

Undergoing some renovations at the time I stayed here, but it was not disruptive. My room was clean and the bed was comfortable. The breakfast buffet was pretty extensive and very good. Convenient for me as this was a work related trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank V5915CPannh
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear V5915CPannh, Thank you for staying with us and taking the time to write a review. We hope you get the chance to stay with us again after we have completed our renovations so we might show you that we have the BEST staff around! Staff & Management Hilton Garden Inn Southfield

Augusta, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Need more variety for breakfast other than pork, but the room was very clean, all the staff was very professional and attractive, even though the hotel was being renovated, there was no noise that we heard.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 244lyneab
About Hotel's Favourite Review
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Thank you for your 5 star review!

Reviewed 6 days ago NEWvia mobile

I would have given a full 5 star review, but there were a couple of things that didn't bode well with me. When I left my room I purposeful placed the DND placard on my door so that housekeeping would know I did not want them to enter. When I returned to my room housekeeping had been there anyway. I...

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Helpful?
Thank Dell S
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Dell S, Thank you for staying with us and taking the time to write a review. I apologize we did not exceed your expectations as that is the goal of our staff for each & every guest that stays at our hotel. Your comments have been shared with our team and we hope that you will give us another...

Rochester, Michigan, United States
Reviewed 6 days ago NEW

Concerns about the Hilton Garden Inn Detroit-Southfield I booked the Hilton Garden Inn Detroit-Southfield on January 30, 2017 for an event May 20, 2017. At the time, I worked with Patty Drew as the sales and events manager. One week before my event I received a phone call that Patty was no longer with the company and that Valerie Wiese...

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Helpful?
Thank Tenita J
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Tenita J, Please accept my sincere apology for the issues you encountered during your recent event at our hotel. Our team does their best to provide great service to each and every guest and I am sorry we did not meet your expectations. I hope you change your mind and give us another opportunity to show you that we...

Philadelphia, Pennsylvania
Reviewed 1 week ago NEW

I arrived at this hotel during the mid-afternoon of May 19th. I was a little tired, and hoped to find a bed and take a short afternoon nap. I woke up fully as I stood in line behind a couple to register. I was alone. A young member of the hotel team was upset about something. I gather that it...

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Helpful?
Thank annenorman
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Please accept my sincere apology for the disturbances you encountered when checking in to our hotel. I am embarrassed that you were allowed to witness this event and hope that the rest of your stay was without incident and restful. I do hope that you will give us another opportunity to serve you again and show you that we have...

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

Initially apprehensive, my doubts about the property's age (old and well-worn) as well as it's location were put to rest by a staff who worked hard to make certain that my stay was pleasant. The room which I previewed was located on a newly renovated floor. It not only looked clean it was both clean and comfortable. At the end...

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Helpful?
Thank A TripAdvisor Member
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Thank you for your kind comments regarding out staff during your recent visit to our hotel. Your comments have been shared with them so they can see that they hard work they do everyday does not go unnoticed! Sincerely, Randall Richmond

Reviewed 1 week ago

The front desk staff is the worst in customer service I have experienced in years. The website clearly says that the rooms come with a sofa bed. When I called the front desk from the room to ask why we didn't have one in our room the lady tells me I was wrong and hung up the phone. I had...

Review collected in partnership with Hilton Garden Inn
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1Thank 842734ns
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear 842734ns, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

Been here several times over 18 months. Check in and restaurant staff are great -- very accommodating. Executive Meeting Center is also top notch -- all needs exceeded with respect to food and meeting room accoutrements. Rooms are up to date and comfortable.

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Helpful?
Thank Q-Tr1p
Hamilton, New Jersey
Reviewed 2 weeks ago

I was here for a few nights for business. It seems that they are upgrading the place which is a good thing. My room was more than adequate. Staff was friendly for the most part other than one situation. The parking lot is in major need of repair so hopefully they fix that soon as well.

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Helpful?
Thank Whedrick
Flint, United States
Reviewed 2 weeks ago

This is a very nice hotel. Located conveniently to the business locations I serve. The price is very affordable for the level of service an amenities you receive. I have stayed at this hotel numerous times and always look forward to returning.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sandrarK5735KG

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the NEW Hilton Garden Inn Detroit Southfield hotel in Southfield, Michigan our guests will find everything they need, including deluxe accommodations, friendly service and a relaxed atmosphere. The Hilton Garden Inn is located 12 miles from Downtown Detroit and 20.5 miles from Detroit Metro Airport (DTW). We are only minutes away from major businesses such as; Blue Cross Blue Shield, Accenture Corporation, BASF, Charter One Bank, IBM, Lear Corporation, Daimler Chrysler, Denso North America. ... more   less 

Additional Information about Hilton Garden Inn Detroit-Southfield

Address: 26000 American Dr, Southfield, MI 48034-6170
Region: United States > Michigan > Southfield
Price Range: £79 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit-Southfield 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Hotwire, Hotels.com, Expedia, Priceline, Cheap Tickets, TripOnline SA, Cancelon, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Garden Inn Detroit-Southfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Hotel Southfield
Hilton Garden Inn Southfield
Hilton Southfield
Southfield Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Southfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit-Southfield staff and other travellers.
1 question
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Traverse City, MI
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit-Southfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask them to put you up away from the freeway”
jogijogi99, 23 Apr 2017 | Read review
“High floor”
gwmeyer31, 12 Mar 2017 | Read review
“no problems with noise at all”
530sg, 20 Oct 2016 | Read review
“See if they have updated rooms, and go with them.”
dolphj, 13 Sep 2016 | Read review
“Ask for something facing the front of the hotel. The rear backs up to a highway.”
Q8351YUpaulh, 3 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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