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If I had to describe this hotel in one word: Spectacular! It’s hard to figure out where to begin when sharing my experience with Best Western. This is our second year that we’ve stayed at this location and it will not be our last! From...More
I chose this hotel based on other TA reviews, along with the good location close to downtown TC and reasonable price. My stay lived up to expectations, but it was Jian's fantastic & informative customer service and attention to detail that really made my stay...More
1 Thank Mark L
Response from Jian B, General Manager at Best Western Plus Traverse CityResponded 3 weeks ago
It was a pleasure having you as our guest and thank you for your kind remarks on our staff and property! We appreciate your feedback on our location, guestroom cleanliness, and amenities. I am thrilled your stay lived up to your expectations and thank you...More
They really make you feel comfortable- at check in, whenever you pass by, and check out. They asked me how my weekend was during my stay there, and how the wedding went that I attended. The dining area for breakfast was cozy- it didn't have...More
Had the opportunity to spend a few days at this hotel last week as we celebrated Mother's Day and a birthday with our family. We stayed here because the hotel is pet friendly and when I say pet friendly, I mean VERY pet friendly. They...More
We stayed here in early May with our dog. Room was exceptionally clean and quite comfortable. Room is a bit smaller than we would have liked and there could be better light, but we were very comfortable. Staff is excellent - very pleasant and helpful....More
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1 Thank Janice D
Response from Jian B, General Manager at Best Western Plus Traverse CityResponded 1 week ago
Thank you so much for your feedback on our hotel cleanliness, complimentary breakfast, and your guestroom!. I'm pleased to hear overall you, and your dog, were very comfortable and had an enjoyable experience. We appreciate your five star TripAdvisor review and also letting us know...More
Good Morning! Unfortunately our only room that has a pull out sleeper sofa is our King Suite with one King bed. Our standard rooms unfortunately don't have them and we don't have roll a ways. How many guests will be in the... More
Good Morning! Unfortunately our only room that has a pull out sleeper sofa is our King Suite with one King bed. Our standard rooms unfortunately don't have them and we don't have roll a ways. How many guests will be in the room?