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Red Roof Inn Detroit Troy

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Traveller (3)
Room & Suite (8)
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Overview
  • Excellent41%
  • Very good34%
  • Average12%
  • Poor3%
  • Terrible10%
Travellers talk about
“room was clean”(18 reviews)
“budget hotel”(6 reviews)
“anyone coming”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair access
Housekeeping
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (183)
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72
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72
62
20
6
19
Show reviews that mention
All reviewsroom was cleanbudget hotelanyone comingdecided to give it a trydecent staylast summerfree wifiauburn hillsbusiness tripflat screencomfortable stayfront desk staffsomerset mallmichigandetroithardwoodrates
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1 - 5 of 179 reviews
Reviewed 1 week ago

Natalie was very courteous and professional in assisting me with a room that met my needs. She is a good asset to this location. The room was clean and quiet however was missing hangers and the coffee maker.

Thank silk5555
Reviewed 3 weeks ago

The gals we dealt with at the desk at this hotel were wonderful...they tried in every way to accommodate us and provide what we needed. However, when we checked in, our room smelled so badly I was getting a headache almost immediately so asked for...More

Thank ruthiwhite
Reviewed 4 weeks ago via mobile

Matt Anthony and Essie are the best and kind and professional at what they do . The rooms are the best always clean and smell great . They are the nices to my kids, which is the best . Couldn't ask for a better place...More

Thank erica m
Response from Matthew K, General Manager at Red Roof Inn Detroit TroyResponded 3 weeks ago

Thank you for sharing your experience. I will share your comments with Essie, Anthony and our housekeeping team. We look forward to seeing you in your future travels.

Reviewed 26 March 2018

The front desk staff member Anthony would not inspect the room when we checked out early due to many bugs in bed. He said he would contact manager Matt next day and have him call us. This never happened and I had to call him...More

Thank cleefus
Response from Matthew K, General Manager at Red Roof Inn Detroit TroyResponded 27 March 2018

Dear… I am sorry we did not meet your expectations. We take these issues very seriously and after our discussion last weekend I did have a 3rd party pest company come and inspect the room. They certified that there was no pest activity. I thank...More

Reviewed 15 February 2018 via mobile

Natalie was so accommodating. Very friendly and courteous. I love her customer service! The room was very clean. The bed was really comfortable. I will be coming here again. The hotel is very close to the highway which was convenient.

Thank Kathleen K
Response from Matthew K, General Manager at Red Roof Inn Detroit TroyResponded 27 March 2018

We appreciate your comments regarding your recent stay at the Red Roof Inn Detroit Troy. I will make sure to share your comments with Natalie, see you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$60 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Troy
Room types
Non-Smoking Rooms
Details
Price range
US$60 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Troy
Room types
Non-Smoking Rooms
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Traveller (3)
Room & Suite (8)
Questions & Answers
Ask a question
aallor319
21 November 2016|
AnswerShow all 4 answers
Response from Matthew K | Property representative |
As long as we have rooms ready, we allow our guest to check in as early as 7AM
0
Votes
Julie H
19 July 2015|
AnswerShow all 2 answers
Response from Matthew K | Property representative |
We do not have any special rates for the Leader clients. We will be happy to have our Sales team look into this and consider setting one up in the future. I do want to remind you that we are a pet friendly hotel and... More
1
Vote
Abdul_Hakim2014
4 July 2014|
Answer
Response from Matthew K | Property representative |
Yes, we have complimentary shampoo, body & facial soap, razor & shaving cream, toothbrush & toothpaste.
0
Votes
Room Tips
"stay away from this place!"
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"Request a room in the back where you can see the lovely green trees."
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"top floor stays require stair climbing and you take your own luggage up."
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"No such a good place to stay"
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