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Best Western Executive Inn & Suites

PricelineUS$144*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$205*
US$144*
US$147*
US$147*
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Best Western Executive Inn & Suites
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254 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Escanaba, Michigan
Reviewed 15 July 2016

staff very qualified and helpful, making our stay extremely enjoyable. originally booked 2 nights, but stayed an extra night. kevin the front desk manager is a people person, if you are lucky enough to meet him say hello for me, roy

Review collected in partnership with Best Western
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Thank 492frederickk
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Roy, Thank you for your review. I am so glad Kevin provided you with exceptional service. We are privileged to have him on our team. I have shared your comments with Kevin & he say hello! We look forward to seeing you the next time you are in Grand Rapids. Make It A Great Day! Joanne

Reviewed 5 July 2016

This is a good hotel (no, not great) in a not good location. I'm not saying it's a scary location or anything like that. But you're going to have to drive to get anywhere you want to go, including to Starbucks, a decent place for breakfast or grocery store or certainly any touristy thing. On the plus side, there are...

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Helpful?
Thank lisawP2538TW
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Lisa W. Thank you for letting us know about your resent stay with us. We appreciate hearing what our guests have to say, for it gives us insight as to what we are doing right and what we need to improve upon. I apologize that you did not find our location to be convenient. We are located just 4...

Columbus, United States
Reviewed 29 June 2016

The first time I stayed at a Best Western was during a work trip last fall. I arrived at BW in Wyoming around 1:30 am and I was sick as a dog. The front desk noticed I was not feeling well and offered to assist in bringing my bags to my room. The next day when I was feeling better,...

Review collected in partnership with Best Western
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Thank Tyler E
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Tyler E., Thank you so much for sharing your experience during your stay with us. It warms my heart when I hear when my staff members embrace the true meaning of hospitality. I am delighted that you keep coming back because you are getting constant front desk hospitality! We look forward to seeing you again soon! Make It A...

Chelsea, Michigan
Reviewed 15 June 2016

As I drove up, I was surprised to discover the location of the Best Western was in a really run-down part of town. Still, the moment I entered, I was cordially greeted and provided with service right away. The lobby was beautifully appointed, with a spacious and comfortable breakfast room just off the lobby. My room was also very clean,...

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Helpful?
1Thank AHotaling
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Valued Guest, First of all please accept my sincere apology that you were disturbed by other guest of the hotel. I do want to clarify, that it was not the Manager that you interacted with during your stay, but rather a Guest Service Agent. The no-party rule should have been followed and will be investigated by the Manager. Sometimes...

Bay City
Reviewed 6 June 2016

Do to a volley Ball tournament in the area the hotel was full of young people. This should be no excuse to allow loud music and kids running through the night. Some of us do have to get up to go to work in the morning.

Review collected in partnership with Best Western
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Thank Martin B
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Martin B, I do apologize you were disturbed by other guest of our hotel. I agree, the staff should keep things such as kids running the halls under control, I apologize that did not happen during your stay. I believe the loud music you heard was generated from the hotel/bar behind us. We do our best to be proactive...

Naperville, IL, United States
Reviewed 18 May 2016

Review collected in partnership with Best Western
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Thank Mike S
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Jackson, United States
Reviewed 9 May 2016

Review collected in partnership with Best Western
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Thank Jessica B
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Pleasant Lake, Michigan
Reviewed 7 May 2016 via mobile

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Thank Rich B
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Detroit, MI
Reviewed 4 May 2016

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Thank Lynette K
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

London, Canada
Reviewed 28 March 2016 via mobile

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Thank slamalam
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Executive Inn & Suites staff and other travellers.
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Questions? Get answers from Best Western Executive Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the front half of this hotel and you might enjoy”
slowpoke2017, 28 Jan 2017 | Read review
“Get a room on the front of the hotel or don't stay!!!! LOUD bar in back of hotel!”
  • Room 417
  • Room 417
  • Room 417
  • Room 417
lisawP2538TW, 5 Jul 2016 | Read review
“Ask for a room as far away as possible from Holly's Bar. Also check to make sure there are no loud families nearby.”
AHotaling, 15 Jun 2016 | Read review
“King size room has nice floor space”
freddieisnice, 4 May 2016 | Read review
“All rooms are good”
Travelmoorenow, 14 Nov 2015 | Read review
5 of 5
Priceline
US$144* /night
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Booking.comUS$147
TripAdvisorUS$147
HotelQuicklyUS$205
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Prices are for 1 room, 2 adults
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