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Holiday Inn Express Hotel & Suites Brainerd-Baxter

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Holiday Inn Express Hotel & Suites Brainerd-Baxter
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193 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Mapleton, Minnesota
Reviewed 2 days ago NEW

We stayed this past weekend at the hotel. Our stay started with an unorganized check in process. The front desk was slammed with guests. While the ladies at the front desk did an excellent job of handling all of the guests, it was about a 25 minute wait to check in. Once we were checked in, we were later told...

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Helpful?
Thank Christine G
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Christine G! Thank you so much for your review, observations, and suggestions. A lot of times we are faced with the shortage of tubes due to demand on the tubes. We certainly do our best to provide an ample supply, but I love your suggestion on having separate tubes for the slides and the lazy river. I'm so happy...

Bismarck, ND, United States
Reviewed 2 weeks ago

We recently stayed at this hotel The staff was very friendly, the room was clean and breakfast staff friendly. We stayed in a room on the first floor on a Friday night. Early Saturday morning we could hear above us what sounded like a heard of kids running around. Though we were upset at first about this it brought back...

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Helpful?
Thank Harry E
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Dear Harry E, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate you choosing to stay with us. It is nice to know that the cleanliness of the room received are at par and for acknowledging our friendly staff. However, we sincerely apologize for any inconvenience the...

Plymouth, Minnesota
Reviewed 2 weeks ago via mobile

I exhaustively researched hotels with indoor water parks in Minnesota and choose this hotel due to the size of the 'splash pad' area and options for younger children. It did not disappoint! We stayed in a beautiful double queen executive suite which had plenty of space for the girls (3.5 and 2) to run around. The hotel was very clean...

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Helpful?
Thank Nateandbri
CANTERURY CONECTICUT
Reviewed 13 January 2017

Very very noisy little brats running around slamming doors at 10:30 at night was here on business rough trying to sleep with LOUD Brat screaming and slamming doors if ya want a quiet hotel this place isn't it

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Helpful?
Thank PELOQUINS
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello PELOQUINS- Thank you so much for reaching out to us. We do our very best to block our business travelors away for potential noise. I'm sorry that you did not find that during your stay. We will continue to do our best to accomodate every guest that is staying with us. Thank you, Thomas V Manager

Goodland, Minnesota, United States
Reviewed 2 January 2017 via mobile

We had a really great time. My husband and I, our 2 year old twins, 13 year old daughter and her friend all stayed in a Queen and 2 bunk room. The curtained off bunk room was a huge bonus since we had 4 kids with. Although, It could have an updated TV/DVD player and the bean bag was very...

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Helpful?
Thank Andrea B
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Andrea B Thank you so much for celebrating your break with us, I'm very happy to hear that overall you found the recreation facilities to be top notch and the added benefit of our additional seating in our breakfast area. Our hotel guests are certainly are our top priority. We will certainly work on the items you suggested that...

Lino Lakes, Minnesota
Reviewed 21 December 2016

Our family stayed at this hotel during a hockey tournament in Brainerd. The team loved the water park, which was quite large. They also enjoyed playing laser tag and games in the arcade. Additionally, families could order food at a small cafe located on-site. The food was very good and the cafe offered adult beverages. The rooms were a bit...

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Helpful?
Thank Kristin P
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Kristin P-- Thank you so much for your review and a big thank you to your team for choosing our facility. It was our pleasure serving your families needs during your event and look forward to seeing you again. Thank you, Thomas V Manager

Marinette, Wisconsin
Reviewed 6 December 2016

Travel to Brainerd for business and have stayed at 2 other hotels in the area which were less than acceptable. I have found that Holiday Inn is consistent. Consistently clean, comfortable and friendly. Would recommend.

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1Thank Barbara F
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Barbara F-- Thank you for your review! We will continue to provide and improve upon all our services and ammenities. We look forward to serve you in the future. Thank you, Thomas V Manager

Lino Lakes, Minnesota
Reviewed 6 December 2016

Spent weekend here for hockey tournament along w/2 other teams. Staff yelled at kids from the start and constantly walking the halls just to see if they can catch someone running. Friday night parents were playing cribbage and talking in lobby and they called the police without a warning. Closed laser tag way early so boys that were at hockey...

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Helpful?
1Thank spiester
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello spiester-- Thank you so much for your review on our property. I'm certainly thankful of your bringing this to our attention. We do our very best to accomodate all guests both teams and individual families that come it to ensure a relaxing experience. I will certainly review this last weekend to see what adjustments can be made to ensure...

Inver Grove Heights, Minnesota
Reviewed 9 November 2016

We stayed there for a weekend in October and while the water park is small, we had a blast. The Service is impeccable and the room was clean and big. We took our dog as this is a family friendly resort and we never heard any other dogs barking. It was very quiet. The Breakfast is what you would expect...

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Helpful?
Thank EPechacek
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello EPechacek-- Thank you taking the time to review our facility. We pride ourselves in provided the best experience in lodging and family entertainment. We will continue to earn your 5 stars everytime. Safe travels to you and your family. Thank you, Thomas V, Manager.

Saint Louis, Missouri
Reviewed 26 October 2016

This hotel is not your typical holiday inn, the indoor water park is easily accessible and fun for the kids. We were lucky enough to stay in a kids suite with a bunk bed room for the kids. The kids really loved it. The staff was friendly and hotel (while under renovation) was both clean and quiet. It is close...

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Helpful?
Thank Kikiheff1
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Kikiheff1- Thank you so much for reviewing our property! We will continue to do our very best to provide your family a superior experience! Safe travels to you and your family! Thank you, Thomas V Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn Express Brainerd Baxter is home to the fun and exciting Three Bear Waterpark. Reserve a Waterpark Package & enjoy over 30,000 sq. ft. of water fun, including 3 water slides, lazy river, activity pool with water walk, zero depth Spray Deck with 1000 gallon dumping bucket, family hot tub, and adults only hot tub! A visit to the waterpark can really work up an appetite! Stay the day and grab a bite to eat at Three Bear Grill then onto more fun at Grizzly Arcade Room with a ticket/redemption & prize counter. Business travelers will enjoy our great business amenities such as free high-speed Internet with wireless and hardwire access, fitness room, 24 hour business center, complimentary business services such as FAX and print at the front desk, complimentary beverages for all Priority Club members, corporate quiet floor and discounted access to the FitQuest Athletic Club located 2 blocks behind the Holiday Inn Express Brainerd Baxter.We are conveniently located to all attractions the Brainerd Lakes Area as to offer; closest hotel to Brainerd International Raceway, minutes away from Legacy Golf Courses, Paul Bunyan Trail, and Paul Bunyan Land.We are dedicated to satisfying every guest's needs and desires for an extraordinary Brainerd Lakes experience. Business or Pleasure we ll be right for you!We ll see you soon at the Holiday Inn Express in the Brainerd Lakes Area! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brainerd-Baxter

Address: 15739 Audubon Way, Highway 371 North, Baxter, MN 56425
Region: United States > Minnesota > Baxter
Price Range: £91 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brainerd-Baxter 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Brainerd-Baxter
Holiday Inn Baxter
Baxter Holiday Inn
Holiday Inn Express Baxter
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Brainerd-Baxter staff and other travellers.
5 questions
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Ellsworth
2 months ago
Park Rapids, Minnesota
6 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Brainerd-Baxter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel to take your kids to burn off energy.”
 of 5 bubbles 29harrye, 5 Feb 2017 | Read review
“I prefer rooms on the top floor, they're a bit quieter.”
 of 5 bubbles PeterRayV, 26 Oct 2016 | Read review
“left a tip as the room was always cleaned and fresh towels in the room”
 of 5 bubbles joannb746, 31 Aug 2016 | Read review
“First floor room in the middle of the hall was noisy, both from above and from the hallway. Paper thin walls!”
 of 5 bubbles 27JeanG, 22 Jul 2016 | Read review
“Away from water park”
 of 5 bubbles MsMMiler, 17 May 2016 | Read review
5 of 5