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Hilton Minneapolis/St. Paul Airport Mall of America

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Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Minneapolis\/St. Paul Airport Mall of America
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1,369 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
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Little Falls, United States
Reviewed 2 days ago NEW

I really loved staying at this hotel for business. Although the bathroom in my room was rather small I would still recommend this hotel! The shuttle to and from the MSP airport is great! I hope to stay at this hotel again in the near future!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank raenaw2017
brookings sd
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

We stayed here for a good price after booking on Hotwire. We liked the water quality, nice high shower heads, pleasant atmosphere. The nightlight in the bathroom was exactly the right amount of light. we had two beds, and I think they were extra long full size. Queens would have been nicer. We didn't hear a thing from outside our...

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Helpful?
Thank hollyhock-lover
About Hotel's Favourite Review
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the great review given to our hotel on February 14th. We appreciate you sharing what made your stay enjoyable as well as those things we can continue to improve on. We are always working with our partners to offer special rates and packages and we are thrilled to have you take advantage of them!

Reviewed 2 days ago NEWvia mobile

I enjoyed my stay. The hotel was nice and the room was clean and comfortable. My only complaint is that the restaurant was overpriced. A common problem at hotels but this one was even more so. The view from my room was very nice and the location was great for the airport.

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Helpful?
Thank Ajsevic
Brighton, United States
Reviewed 3 days ago NEW

This Place needs updating. Needs better maintenance. Needs better cook and wait staff. Not exactly what I expect from Hilton Hotels. the Staff could use better customer service skills. The cook should be replaced with someone that knows how to cook eggs.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kevin B
Minneapolis, United States
Reviewed 4 days ago NEW

Service sucked, I had reservation for 6 months. I returned from vacation at 12:30am, which they knew before hand, they didn't have a room for me. They were over booked. Even though they got me another room in a different hotel, they told me "sh-- happens" NICE!!!!!!!!!

Review collected in partnership with Hilton Hotels & Resorts
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Thank 533trentp
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

We are very sorry that this happened to this guest and we deeply apologize for the perception the Guest Service Agent put forth. we care deeply about all of our guests and the experience they have and we will work very hard with this guest to make it right!

Rochester, United States
Reviewed 5 days ago NEW

Review collected in partnership with Hilton Hotels & Resorts
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1Thank erinw589
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Minot, United States
Reviewed 1 week ago

Review collected in partnership with Hilton Hotels & Resorts
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1Thank chuckbD8494FL
Milwaukee, Wisconsin
Reviewed 1 week ago

Review collected in partnership with Hilton Hotels & Resorts
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Thank travelangel27
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Little Rock, Arkansas
Reviewed 1 week ago

Review collected in partnership with Hilton Hotels & Resorts
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1Thank V2023HKraymondh
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Lake Dallas, United States
Reviewed 1 week ago

Review collected in partnership with Hilton Hotels & Resorts
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Thank 894sarahif
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Minneapolis/St. Paul Airport Mall of America staff and other travellers.
6 questions
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Questions? Get answers from Hilton Minneapolis/St. Paul Airport Mall of America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive level is quieter, more private.”
LindaB381, 11 Apr 2017 | Read review
“Executive Level is nice, but needs work”
Tampachris25, 30 Mar 2017 | Read review
“Lots of families around - if on business consider the concierge floor.”
IowaGuy315, 28 Mar 2017 | Read review
“If you want a desk in your room, you have to ask for one.”
heleng208, 17 Mar 2017 | Read review
“Views are nice either direction.”
812841, 14 Mar 2017 | Read review
5 of 5