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The only good part of the hotel was the lobby area. The rest of the hotel was not so great. The walls in the rooms were extremely thin. We were able to hear everything from the room next to us. We were able to move...More
I frequently visit Minneapolis on business trips. My last stay early this month was excellent, the room was very clean and the staff were very helpful and courteous. Look forward to coming back. I normally get up early, have a work out and then go...More
Response from Michael G, General Manager at DoubleTree by Hilton Hotel Minneapolis NorthResponded 14 February 2018
Thank you for the phenomenal review! Our team is so thankful for your kind words. We appreciate your business and will continue to work on improving and providing an excellent experience for you and all of our loyal guests.
The breakfast team ( Super Mario and Wonder woman Nicole) were great wait staff. Nicole remembered everything I needed. The hotel was very clean and the reception for honors members was a nice touch. I will definitely stay here again. When I returned to the...More
as a HH member, I am accustomed to a relatively consistent experience @ Hilton Hotels. I NEVER worried about the condition of the hotel or the room, since most were very good. I was WRONG-this hotel is horrible. My awful experience began in the parking...More
Thank Gabrielle O
Response from Michael G, General Manager at DoubleTree by Hilton Hotel Minneapolis NorthResponded 1 week ago
We greatly appreciate you choosing our hotel and taking the time to share your feedback. I am terribly sorry that your stay was not more enjoyable. Our recent weather has been challenging and I'm sorry to hear that you had to travel through this time....More
I’ve stayed at this location a lot for training with my job. My favorite part of this hotel is the bar. It’s a nice hotel, they have comfy beds, great food, free parking. I wasn’t expecting a blizzard in April. However, the lobby bar was...More
Response from Management2200 | Property representative |
Hi please report what rooms are experiencing plumbing problems as soon as possible. I will deliver towels to your rooms myself. I apologize for the inconvenience thus far. If we can do anything at all to turn your... More
Hi please report what rooms are experiencing plumbing problems as soon as possible. I will deliver towels to your rooms myself. I apologize for the inconvenience thus far. If we can do anything at all to turn your experience at our hotel into pleasant stay it will be done. Thank you for letting me know about your issues.