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Holiday Inn & Suites Duluth-Downtown

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Traveller (71)
Room & Suite (222)
Pool & Beach (81)
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Overview
  • Excellent39%
  • Very good32%
  • Average20%
  • Poor5%
  • Terrible4%
Travellers talk about
“parking ramp”(23 reviews)
“stainless steel”(9 reviews)
“sky walk”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn & Suites Duluth-Downtown
Special Offer: Book Direct and Save
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Offers from Holiday Inn & Suites Duluth-Downtown
Special Offer: Book Direct and Save
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Reviews (352)
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Traveller rating
130
113
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15
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130
113
71
19
15
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All reviewsparking rampstainless steelsky walkcanal parkpool areafront desk staff was very friendlycovered parkingconvention centernice staywould stay here againstayed one nightwalking distanceshuttle servicehot tubrooms are cleanlift bridgelake view
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201 - 205 of 348 reviews
Reviewed 8 September 2015

We just spent a night in room 829 and were not impressed. We'd hoped to save some money over the holiday weekend by booking away from the pricier canal park hotels but I now regret my choice. The good: free downtown parking, nice pillows, comfortable...More

Thank MNgirl73
Response from IHGCare, Guest Relations Manager at Holiday Inn & Suites Duluth-DowntownResponded 24 September 2015

Dear MNgirl73, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant...More

Reviewed 8 September 2015

This hotel has a great location, right down town, close to the great food and shops. The staff was friendly and efficient. The onsite parking garage is a nice perk. The pool was nice. Our only complaint was the smell in our room. At one...More

Thank Beth B
Response from IHGCare, Guest Relations Manager at Holiday Inn & Suites Duluth-DowntownResponded 24 September 2015

Dear Beth B, Thank you for taking a moment to tell us about your experience at our property. We are glad to know that you found our location convenient for your needs. We appreciate your kind comments towards our staff and it is nice to...More

Reviewed 5 September 2015 via mobile

Stayed here with my husband, paid extra per night for a view of Superior and the view was blocked by a large business building. If we looked to the right or left we could see the lake. The room was on the small side. Shower...More

Thank Jessica G
Response from IHGCare, Guest Relations Manager at Holiday Inn & Suites Duluth-DowntownResponded 21 September 2015

Dear Jessica G, Thank you for posting a review from your recent stay with us. We were concerned to see that you were not satisfied with the view and size of your room as well as with the shower pressure. Please accept our sincere apologies...More

Reviewed 3 September 2015

Free Parking right in the heart of downtown Duluth is just one of the great things about this hotel. The staff was friendly. The location was great. Duluth has a walkable downtown so its great that you don't have to pay to park since your...More

Thank rtfagan
Response from Gerry_Goldfarb, General Manager at Holiday Inn & Suites Duluth-DowntownResponded 4 September 2015

Dear rtfagan, Thanks for staying with us during your stay in Duluth! Thank you also for taking the time to write a review on your stay at our hotel. We appreciate the comments and feedback. I've shared your comments with our team as well! We...More

Reviewed 28 August 2015

I stayed at this hotel on business in Room 1015 for 2 weeks checking in 8-16-15 and checking out 8-28-15. The bed was comfy and my room had a great view of the harbor. I was not able to use the hotel's internet connection because...More

2  Thank lcjt01
Response from Gerry_Goldfarb, General Manager at Holiday Inn & Suites Duluth-DowntownResponded 31 August 2015

Dear Icjt01, Thank you for staying with us and taking the time to write this lengthy review on your stay. I'm sorry for your frustrations you listed: We would have gladly moved you to a King room or King suite which would have been more...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Duluth
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Duluth
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (71)
Room & Suite (222)
Pool & Beach (81)
Dining (11)
Amenities (26)
Business Centre & Event Rooms (12)
Questions & Answers
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Sarena H
1 February 2018|
Answer
Response from Gerry_Goldfarb | Property representative |
21
0
Votes
Tammy B
6 September 2017|
AnswerShow all 6 answers
Response from Gerry_Goldfarb | Property representative |
Yes please use plastic cups. We want everyone to be safe and broken glass could lead to having to close the pool down so they don't want that to happen. Pool hours are 8am to 10pm. A common complaint was it was too noisy... More
0
Votes
sherryrasmussen
4 April 2017|
AnswerShow all 5 answers
Response from Gerry_Goldfarb | Property representative |
8am-10pm are the pool hours at both pool areas that we have.
0
Votes
Room Tips
"The suites are very nice and if you don’t like loud areas they will accommodate if they know."
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"Higher up rooms on the Southside will offer the best view of the City and lift bridge."
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"Lake views"
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"Ask for an executive room on floors 14-16."
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