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AmericInn Lodge & Suites Ham Lake

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AmericInn Lodge & Suites Ham Lake
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77 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Stillwater, Minnesota
Reviewed 6 days ago NEW

Was surprised....had a couple of issues with room. TV did not work on local channels and no towels. Notified front desk. No one on location was able to help. Talked to on site manage in the morning and he said "It could not be fixed because they did not have any one one site in the evening....." he kind of...

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Helpful?
Thank djd0366
Reviewed 1 week ago via mobile

I stay here frequently with my family and we are pleased with this hotel. It is close to shopping centers and good restaurants, the staff is friendly, and the hotel is always clean and comfortable. This is a great place to be to end your day!

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Thank DMndz
Shoreview, Minnesota
Reviewed 2 weeks ago

I stay here for one night, it was very good. clean bed, clean room, and great pool. Fresh towels and clean bathroom. the location is also perfect because it is very close to a lot of restaurants which you can order from.

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Thank patyleo72
Columbia Heights
Reviewed 2 weeks ago

I would highly recommend this for a weekend stay or for an event. It is a great hotel and has amazing staff and rooms. It"s located very close to many restaurants and stores. It is an easy commute to anything that you may need!

Review collected in partnership with AmericInn Hotels and Suites
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Thank susancY3083UK
Port Washington, Wisconsin
Reviewed 5 weeks ago

I recently checked in late to the hotel with my adult daughter. When retiring for the night I discovered one of the beds reeked of urine. Having been told we had the last double queen room, I simply shared the other bed with my daughter. Being forced to stay an additional night due to weather I called to see if...

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1Thank mcnmcn6
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear guest, Thank you for sharing your comments regarding your recent stay at the AmericInn Ham Lake. We are truly sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience you experienced during your stay. Constructive feedback from our guests is crucial in our continued quest to provide unparalleled guest service and impeccably clean...

Dubai, United Arab Emirates
Reviewed 5 January 2017

Despite the fact that I traveled alone I felt the vibe of family friendliness with the happy children who headed for the indoor heated pool. A nice country hotel which I believe was excellent value for money.

Review collected in partnership with AmericInn Hotels and Suites
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Thank Glen G
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear guest, Thank you very much for such nice comments about our hotel, staff and their service. It’s always gratifying to know that our efforts towards excellent customer service were effective and appreciated. Thanks, and I hope to see you again when you are back in the area. Tahir Khan

Bovey
Reviewed 1 December 2016

We go to this hotel because of the location right on Hwy 65. I wish I could say lots of good things but this is the second time we've had issues with the bathroom and the breakfast. We'll still return again in hopes that bathrooms and breakfast are improved.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank Diane H
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear guest, Thank you very much for comments. We takes the guests comments very seriously and make every efforts to improve our shortcomings. Thanks, and I hope to see you again when you are back in the area. Tahir Khan

San Francisco, California
Reviewed 29 October 2016

Room on first floor. Very quiet. Safe. Breakfast good. Will recommend for future stays. Came in late. Very accommodating and plenty of plugs for all electronic equipment. Nice lobby and breakfast area.

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Thank GTom2016
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay at our AmericInn in Ham Lake. I am glad that you had a comfortable stay at the hotel. Thanks, and I hope to see you again when you are back in the area. Regards, Tahir Khan

Winterset, Iowa
Reviewed 10 October 2016

Clean room, friendly staff, nice breakfast. Pool was a little cold, but overall we would come back. Breakfast is small, but we did not need a big breakfast. Cleaning staff was excellent, very accommodating.

Review collected in partnership with AmericInn Hotels and Suites
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Thank darrinh103
Winona, Minnesota
Reviewed 5 October 2016

We stayed over the weekend for a soccer tournament at the nearby National Sports Center and were excited by the proximity of the hotel to the facilities. We were quickly disappointed. the curb appeal of the hotel was very underwhelming; peeling paint and covered windows. The front lobby area was nice but the carpets in the rooms was terrible; I...

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Thank Kamshot
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear guest, Thank you for sharing your comments regarding your recent stay at the AmericInn Ham Lake. We are truly sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience you experienced during your stay. Constructive feedback from our guests is crucial in our continued quest to provide unparalleled guest service and impeccably clean...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about AmericInn Lodge & Suites Ham Lake

Address: 13440 Highway 65 NE, Ham Lake, MN 55304
Region: United States > Minnesota > Ham Lake
Price Range: £65 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Lodge & Suites Ham Lake 2.5*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Lodge & Suites Ham Lake staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from AmericInn Lodge & Suites Ham Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the first floor rooms are cleaner”
 of 5 bubbles patyleo72, 7 Feb 2017 | Read review
“Better wifi reception nearer to the hotel reception”
 of 5 bubbles ianref0151, 23 Jul 2016 | Read review
“We were on the main floor and heard no noise outside our room.”
 of 5 bubbles Suez4800, 2 Aug 2015 | Read review
“no good, terrible, everything smells like smoke, scam”
 of 5 bubbles 988shannont, 7 Jul 2015 | Read review
“Make sure you get 1st floor room as there is not elevator, they are all non smoking to,make sure you get up early to take a shower!”
 of 5 bubbles michigangrandma, 1 Jun 2015 | Read review
5 of 5