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All reviewsfront deskin towngreat place to staymodern decorwalk in showerclean hotelpot of coffeepotatoeswell taken carei highly recommend this hotelfree breakfaststaff was friendlywould definitely stay here againthe breakfast areaexcellent choicelong drivethe hotel staff
I have traveled to Marshall for many years and have now found a great place to stay. The Sleep Inn is convenient to all locations in Marshall. The front desk staff are friendly and efficient. The included breakfast is what you expect at most of...More
Thank Pat T
Response from Joe R, General Manager at Sleep Inn & Suites MarshallResponded 9 December 2017
Dear Pat T,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your online responses will serve as encouragement to all...More
This is a new hotel, so everything is very nice. No complains other than the pillows are extremely firm and difficult to sleep on. Hotel is in a quiet area and rooms are quiet as well. I would say this is a top hotel in...More
Response from Sara O, General Manager at Sleep Inn & Suites MarshallResponded 9 November 2017
Thank you for taking the time to review your stay with the Sleep Inn Marshall with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and...More
Sleep Inn gets a good rating for having a clean room with a comfortable bed. Everything in the rest of the hotel seemed clean, too. The hostess at the front desk was courteous. Breakfast was average - but about what you'd expect from a free...More
Response from Sara O, General Manager at Sleep Inn & Suites MarshallResponded 2 November 2017
Thank you for taking a moment to tell us about your recent stay with us at the Sleep Inn! We are happy to hear that you enjoyed your stay and hope to see you on a return trip.
Very nice hotel! Super clean and new! Excellent breakfast buffet. Quick check in and check out. Will stay again and highly recommend to others. Convenient parking and shopping nearby. Also great area to visit.
Thank Jenny N
Response from Sara O, Manager at Sleep Inn & Suites MarshallResponded 16 October 2017
Thank you for taking the time to fill out our online survey with such positive feedback.
We are looking forward to hosting you again.
Assistant General Manager
I had a faulty A/C unit in my room and Emilie, who was working the night shift, was incredibly helpful in helping to get my problem resolved. She was courteous, responsive, and super helpful in accommodating me and the situation. She demonstrated excellent customer service...More
Response from Jennifer J, General Manager at Sleep Inn & Suites MarshallResponded 20 September 2017
We would like to thank you for taking the time to fill out a TripAdvisor review of our hotel! I am glad Emilie was able to resolve your issue promptly. I will pass your kind words to her. We look forward to hosting you in...More