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Holiday Inn Express Minneapolis Downtown (Convention Center)

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Holiday Inn Express Minneapolis Downtown (Convention Center)
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232 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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Reviewed 3 weeks ago via mobile

If you're looking to dazzle someone, this might not be the ideal hotel, but if you're looking for a clean, really reasonably priced, central hotel with a fantastic included breakfast definitely consider this place. The breakfast was delicious (definitely have a cinnamon bun or 3), a basic pool, workout room, and business centre are available as well. Really nice and...

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Helpful?
Thank Joshua B
Ian D, Front Office Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Thank you so much for your review! I am sorry that we weren't able to dazzle you, but we appreciate the great comments you left us. I hope you consider returning to our hotel in your future visits to Minneapolis. Ian D. Front Office Manager Holiday Inn Express & Suites Downtown Minneapolis Convention Center

Mc Cool Junction
Reviewed 3 weeks ago via mobile

I stay in over 200 hotel rooms a year so feel somewhat capable of providing a review on hotels. This one is ultra clean, has a great breakfast and maybe the friendliest staff of any hotel I go to. The Manager, Mike, may be all the reason's for the success here. I would recommend this place anytime and my recommendations...

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Helpful?
Thank 97harley
Ian D, Front Office Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Thank you so much for your glowing review! We are very proud of our staff, and especially of Mike. We look forward to your next stay with us! Ian D. Front Office Manager Holiday Inn Express & Suites Downtown Minneapolis Convention Center

Columbus, Indiana
Reviewed 4 weeks ago

This hotel is in need of a deep cleaning, a lot of furnishing/fixture upgrades and some hospitality training for the staff. The staff at the front desk, in the breakfast room and the cleaning staff all seemed completely indifferent to our presence. No friendly greeting, no friendly nods, in most cases, not even a glance. At check-in the front desk...

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Helpful?
Thank Vanessa C
Natasha F, Public Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Thank you for telling us about your stay! We apologize that it was not up to your expectations. We welcome fans from all over and we are deeply sorry if one of our staff members made you feel anything less than that. We will use this as a learning opportunity. We wish you all the best in your future travels!...

Toronto, Canada
Reviewed 13 January 2017

I enjoyed my stay at this Holiday Inn Express location throughout the two nights. There was no issues with my room and the staff were great. I personally saw great value for the price, You can walk to the convention center from the hotel location in 10 minutes.

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Helpful?
Thank Kyle R
Natasha F, Public Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Thank you so much for writing us this nice review! We really appreciate it. We are happy you enjoyed your stay and hope you will visit us again sometime! Natasha F. Public Relations Manager Holiday Inn Express & Suites Downtown Minneapolis Convention Center

County Kildare, Ireland
Reviewed 10 January 2017

Book the hotel very early in the year, and we were very pleasantly surprised when we arrived. We were both tired as we had travelled for over 19 hours so just wanted to eat shower and then go to bed. Our suite was very clean and the receptionist was very helpful explaining to two very tired travellers where we should...

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Helpful?
Thank paddy_carmody
Natasha F, Public Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Thank you so much for leaving us such a great review! It is so good for our staff to read positive feedback about the service they work hard to provide. We really appreciate your business and that you took the time to leave us a nice note. We hope that you will have a chance to visit us again someday!...

Milwaukee, Wisconsin
Reviewed 9 January 2017

As soon as my family and I checked in we were made aware of a $15.00 per night parking fee which I was not told about when I made the reservation. We rushed to the room because we all were in the car for so long and had to use the bathroom. The toilet would not flush so back down...

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Helpful?
1Thank Rick B
Natasha F, Public Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

We apologize that the service and conditions of your recent stay were not up to your standards. All of our guests deserve the best and we will take your feedback into consideration as we strive to meet and exceed guest expectations. We wish you all the best in your future travels. Natasha F. Public Relations Manager Holiday Inn Express &...

Minneapolis, Minnesota
Reviewed 9 November 2016

I was treated horribly. There was something wrong with our toilet -- we checked into the hotel around 10pm, got settled, and left for a concert at about 10:30. When we returned home, there was water on the floor in the bathroom. How did we discover this? Because my friend slipped on it when she went into the bathroom and...

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1Thank Laura Y
Natasha F, Public Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

We apologize for the perception you have of the situation that arose during your time at our hotel. As communicated to you over the phone and via email by members of our management team, we did find very strong evidence that the damages to your room occurred during your stay. We truly believe that the damage was accidental and so...

Reviewed 7 November 2016 via mobile

Asked girl if she could help with the t.v. in the lounge area, she rolled her eyes because we disturbed hete personal relationship conversation with a friend that was visiting her. Her freinds laughed at us and says I will be back later.

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Helpful?
Thank coach_warren
Natasha F, Public Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Thank you for providing us with honest feedback! We sincerely apologize for the way you felt you were treated during your time with us. We pride ourselves on our ability to deliver personalized and attentive customer service to each of our guests. We are so sorry to hear that one of our team members dropped the ball with you. We...

Reviewed 2 November 2016 via mobile

We enjoyed our one night stay. The Inn is within walking distance of First Avenue nightclub. Our room was clean and comfortable. Secured parking a plus! We will be returning in November for another night's stay.

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Helpful?
Thank Dan V
Natasha F, Public Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Thank you for leaving us 5 stars, we really appreciate it. We are happy you enjoyed your stay and we look forward to having you back with us again this month! Natasha F. Public Relations Manager Holiday Inn Express & Suites Downtown Minneapolis Convention Center

Coppell, Texas
Reviewed 12 October 2016

Typical Holiday Inn Express in safe neighborhood. Can walk to downtown shops and restaurants as well as parks along Missippi river. Staff pleasant and willing to help with restaurant recommendations. Very small lobby so do not plan on business meetings in lobby!

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Thank Ann S
IHGService, Guest Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Dear Ann S, Thank you for staying at the hotel and for posting your feedback. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of staff services and convenient location. I am sorry that you found the lobby too small for business meetings. I apologize for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
ANNOUNCEMENT: The pool area will be closed for scheduled maintenance from Monday, June 6th - Friday, June 10th 2016. Stay smart in the heart of downtown Minneapolis! This hotel is easily accessible from the freeway, and within easy walking distance of Nicollet Mall and all that Minneapolis has to offer. Conveniently stay just one block from the Minneapolis Convention Center. Enjoy the incredible value that is included with every reservation: -Free Wifi -Free Full American Breakfast -Heated Indoor Pool and Hot Tub -Fitness Room -All Non Smoking Rooms *This hotel is credit card only at check in. Parking near the hotel is available for an additional fee. Call hotel directly for additional information and details.* ... more   less 

Additional Information about Holiday Inn Express Minneapolis Downtown (Convention Center)

Address: 225 S 11th St, Minneapolis, MN 55403-2520
Region: United States > Minnesota > Minneapolis > Downtown
Price Range: £75 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Minneapolis Downtown (Convention Center) 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Minneapolis Downtown (Convention Center) Hotel Minneapolis
Minneapolis Holiday Inn
Hotel Style:
#22 Family Hotel in Minneapolis
#29 Business Hotel in Minneapolis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Minneapolis Downtown (Convention Center) staff and other travellers.
5 questions
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Des Moines, Iowa
over a year ago
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12 days ago
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Questions? Get answers from Holiday Inn Express Minneapolis Downtown (Convention Center) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Test your Heat/AC as soon as you check in, ours sounded like a jet engine winding up but unfortunately we didn't discover it until bedtime.”
 of 5 bubbles U3680ENvanessac, 19 Jan 2017 | Read review
“nice short walk to convention center... near public transport”
 of 5 bubbles KudosKompliments, 11 Sep 2016 | Read review
“Get a room on the highest floor possible for maximum quiet, away from the elevator of course.”
 of 5 bubbles W1187RJdavidp, 13 Aug 2016 | Read review
“You are not going to get away from street noise, i.e.. police/fire sirens, horns etc.”
 of 5 bubbles HowardH611, 9 Aug 2016 | Read review
“There is a fair amount of street noise- less view equals quieter room. You can't escape the church bells however.”
 of 5 bubbles gnarfle23, 22 Jun 2016 | Read review
5 of 5