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Sheraton Minneapolis West Hotel

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Traveller (89)
Room & Suite (45)
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Overview
  • Excellent33%
  • Very good36%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
“ridgedale mall”(24 reviews)
“club level”(11 reviews)
“starwood member”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton Minneapolis West Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Minneapolis West Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (325)
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All reviewsridgedale mallclub levelstarwood memberatrium designweekend nighthotel barfirst floorbuffet breakfastfront desk staffcomfortable bedspool and hot tubenjoyable staylobby areakeep coming backvery nice hotelcheck in was a breezeclose to downtown
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111 - 115 of 300 reviews
Reviewed 31 July 2015

WIFI is only free if you want to browse and email. When I booked the room on Expedia the site stated 'Free WIFI'. However, the hotel has a tiered system of WIFI access, and only the crappiest level of access is free, so you have...More

1  Thank CletusMaximus
Response from Shawn N, General Manager at Sheraton Minneapolis West HotelResponded 3 August 2015

Dear CletusMaximus, Thank you for taking the time to give us your candid feedback. I will review your comments internally with the team. Appreciate your stay with us. Sincerely, Shawn Nayyar, General Manager

Reviewed 27 July 2015

Stayed last night. Let's get the good points out of the way first: staff polite, friendly and attentive (a given as this is Minnesota); property appeared to be completely redone; rooms clean, well-appointed, premise smelled nicely of fresh paint and polish. The free breakfast is...More

Thank SwedishForMe
Response from Shawn N, General Manager at Sheraton Minneapolis West HotelResponded 27 July 2015

Dear SwedishForMe, Thank you for choosing to stay with us. I truly value your feedback. Please be assured that you will have a non-poolside room on your next visit. Look forward to welcoming you back. Sincerely, Shawn Nayyar, General Manager

Reviewed 23 July 2015 via mobile

The price point was not bad for my room at around $150 and typical amenities that come with that in a U.S. hotel. My room was missing an ironing board and towel was not clean. The fit/finish of the room was more Holiday Inn Express...More

Thank paul f
Response from Shawn N, General Manager at Sheraton Minneapolis West HotelResponded 27 July 2015

Dear Paul F, Thank you for choosing to stay with us. I sincerely appreciate your patronage and your feedback. Best Wishes, Shawn Nayyar, General Manager

Reviewed 15 July 2015

Our whole familystayed here for a wedding. The rooms and beds can not be more comfortable, actually hit snooze on the alarm! The staff in every dept. were always smiling and upbeat and loved to converse. You can not beat the breakfast buffet, be sure...More

Thank Stacy W
Response from Shawn N, General Manager at Sheraton Minneapolis West HotelResponded 20 July 2015

Dear Stacy W, Thank you so much for staying with us. I am very glad that you enjoyed the hotel and the team. Please come back and see us soon! Sincerely, Shawn Nayyar, General Manager

Reviewed 25 June 2015

The room was fine. Buffet breakfast was good but not free. But the best thing was that the people were so nice, helpful, and accommodating. They gave directions and suggestions on where to eat, where to find diapers for my grandson, and let us pull...More

Thank Downing S
Response from Shawn N, General Manager at Sheraton Minneapolis West HotelResponded 1 July 2015

Dear Downing S, Appreciate your feedback. I am glad you enjoyed the hotel and the services. Come back and see us soon! Sincerely, Shawn Nayyar, General Manager

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Most Booked Properties in Minnetonka, MN
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (89)
Room & Suite (45)
Dining (12)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
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amypowell0719
25 June 2017|
AnswerShow all 3 answers
Response from Bpowley | Property representative |
Unfortunately we do not have microwaves in each room. We do, however have a microwave available for guest use at any time.
0
Votes
JuliLynn
20 April 2015|
Answer
Response from Adi T | Property representative |
Hello JuliLynn, I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with... More
0
Votes
ampang
7 April 2015|
Answer
Response from Adi T | Property representative |
Dear Ampang, There is no charge for mini-fridge. All our guest rooms have a fridge in them. Look forward to seeing you soon. Sincerely, Shawn
0
Votes
Room Tips
"Do NOT choose a poolside room. I can't imagine how noisy it would be given the business of the pool."
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"Ask for a room above the check in desk- there are no areas where guests can congregate, drink and generally..."
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"If you want quiet, do not choose room near pool or overlooking pool or lobby"
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"room off the atriums would be quieter."
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