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Crowne Plaza Minneapolis West

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Traveller (44)
Room & Suite (58)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
With a prime location in Plymouth just minutes from downtown Minneapolis, the Crowne Plaza has won many awards for its guest satisfaction scores as well as meeting facilities. The Crowne Plaza has undergone a major renovation of guest rooms, restaurants, Athletic Club and Meeting Facilities with major capital improvements to come in 2012. This location is an ideal suburban location with guest rooms overlooking woods and wetlands for a true Minnesota experience. This location offers complimentary shuttle service to the areas shopping and business locales. The Plymouth Creek Athletic Club is a 21,000 square foot facility attached to the guest room wing of the hotel and is free to all registered hotel guests. Complimentary wi-fi is available throughout the facility. Be sure to check out one of the area's best Sunday Brunch in the newly remodeled Europa Room.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Safe
HOTEL CLASS
Hotel links
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Location

Full view
45Car recommended
Grade: 45 out of 100
23Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
405Reviews
121Photos
7Q+A
93Room tips
Traveller rating
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Popular mentions
This was a great property for our meeting. The location was conducive our needs, the meeting space was well-laid out and convenient and the food was outstanding (and I'm picky.) Bed was comfy and staff was generally nice. The downsides - hotel is dated. There are no USB
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Response from MarkOlson, Manager at Crowne Plaza Minneapolis West
Responded 2 days ago
knikkki thanks for your review. Myself and the team will look into the items you pointed out that we can make better. Thanks for the compliments as well! Mark Olson GM
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I come to this area often and was hoping for an alternate hotel in case my regular is full - which was the case this time. First the positives +Night desk staff was helpful and friendly +Bar staff friendly and fast even though they were significantly understaffed +Bed and
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Response from MarkOlson, General Manager at Crowne Plaza Minneapolis West
Responded 1 week ago
Meceebee, i do so much apologize for the items you encountered over your stay at our hotel. We will take the items you pointed out and one by one discuss them to make improvements to our hotel.
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It's been a most wonderful stay here. My daughter turns 18 and i wanted her to be spoiled. The front desk gentlemen Mert has been so kind and welcoming. I have had extra needs on my stay here and he has gone above and beyond to inform me where to find everything and the best
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Response from MarkOlson, General Manager at Crowne Plaza Minneapolis West
Responded 1 week ago
I will let Mert know how wonderful he was. Thanks for the kind review and i hope you join us very soon for another stay.
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This brunch is supposedly highly-rated, so perhaps we hit a Sunday morning when all of the staff were having a bad day. The food was lukewarm, at best; the service/wait staff was non-existent; the cost was exorbitant unless you were starving and ate your weight in smoked salmon.
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Response from MarkOlson, Manager at Crowne Plaza Minneapolis West
Responded 3 weeks ago
Rosie i am so disappointed that your brunch was not fabulous. You are correct in saying that our buffet is highly rated. I am so upset with our staff that we didn't show that highly rated buffet to you when you were with us. I will discuss this with the team and i hope that if you are back in the mpls area you give us another try.
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Again weak wifi signal in my room leads to continually being dropped off. Same as last stay here. Spent 30 minutes on the phone with IHG help desk, final solution is to go to the lobby. Pretty disappointing and would expect better at a Crowne.
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Response from MarkOlson, General Manager at Crowne Plaza Minneapolis West
Responded 4 weeks ago
I do apologize for the inconvenience of your wifi experience at our hotel. Our hotel is equipped with IHG Connect which is supposedly the best. I will definitely discuss this with our vendor and see how we can improve it so your experience in the future is improved.
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the plastic blankets and bed spread
Photo provided by managementCrowne Plaza Minneapolis West
Meeting room
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Guest room
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Guest room amenity
Photo provided by managementCrowne Plaza Minneapolis West
Meeting room
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12345612
I called hotel. $88 for Swedish massage plus tax.
1 vote
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There was an airport shuttle parked at the front entrance. However I don't know what their schedule is, so it probably would be good to contact the hotel directly to see how often the shuttle runs.
0 votes
whoever said it's not a good pool for kids is wrong we had a young lacrosse team here and lots of younger siblings. they'll be fine!
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Yes there are numerous taxi and shuttle service that are able to get you from the Crowne Plaza MInneapolis West to any downtown arena or stadium.
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12
"If your have to stay here get a room away from the athletic club and to the back."
"Higher floors best option"
"Ask for non connecting rooms near the reception area"
"The suites are beautifully decorated."
"I had a 3rd floor end room, close to elevator & only one adjacent room"
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12345619
PRICE RANGE
US$91 - US$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza minneapolis west hotel plymouthradisson hotel plymouthradisson plymouthplymouth radisson
FORMERLY KNOWN AS
Radisson Hotel and Conference Center
LOCATION
United StatesMinnesotaPlymouth
NUMBER OF ROOMS
243
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