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All reviews mary's hospital underground parking pancake machine shared parking lot stayed at the holiday inn mayo clinic within walking distance quiet at night a great stay free breakfast biscuits and gravy other hotels in the area one night stay comfortable bed free shuttle fitness room up to date
The hotel itself is great. It is very modern, updated and has the usual pillars of success for a HIE; nice shower, comfortable bed and decent breakfast. My room was on the side next to the highway though and it was very difficult to fall...More
A1 place to stay the front desk is helpless I spent hours checking in and out. Yes 20 minuts hear and 20 minuts another time or two. Piece of crap Junker parked under the canopy for days. belongs to desk clerk. If you have not...More
2 Thank Pat M
Response from GM R, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 20 August 2018
Sorry to hear that your stay was less than satisfactory, I do apologize for that. Not to make excuses for my Front Desk but I know they had a lot of issues with reservations and or computer system this past week, which of course should...More
Property was relatively new and up to date. Very nice room and furnishings. I really enjoyed the breakfast buffet, nothing really special but filling and tasty. Be sure to take a swimsuit, the indoor pool and hottub are great for relaxing after a trip
Does counting cars, trucks, and motorcycles passing by on the highway outside your window help you fall asleep? If so, this is your kind of hotel. Even the noise of the air conditioner was unable to drown out the highway.More
Response from JacqueHIEX, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 4 weeks ago
We certainly understand your frustration with the noise of traffic and we apologize for the inconvenience. We are working to find someone who will help us to install double pane on those West side windows to try and eliminate some of that noise. We are...More
Great place to spend a cold winter night, nice room, great breakfast, and very inviting indoor pool and hot tub. I would definitely go back there if I ever return to Rochester. Good value for the money, too.