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All reviewssoupmayo clinicevery half hourshuttle servicegreat staycomplimentary breakfastshuttle busfresh fruitoatmealrooms are cleanthe hotel staffhome away from homefitness centerbed was very comfortablethe breakfast areafront desk staffmayo visit
The staff here makes all the difference. Incredible group of people. Smiling and helpful from the Breakfast Lady to the very helpful van drivers to the front desk staff. A great experience as always. Love this property.
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even though hotel is undergoing remodeling you didn't feel like it. have been here before and always a nice stay. rooms quite and clean. didn't have the breakfast but it did look good. offered free soup at diner time
Response from Amanda A, General Manager at Hampton Inn RochesterResponded 19 December 2017
Thank you for taking time to write our property such a nice review. We are thrilled to see that you enjoyed your time with us and you we able to take advantage of most of our amenities. We look forward to seeing you again!
We stayed for several days for Mayo check ups. The shuttle runs throughout the day and is very helpful. good breakfast buffet. Pleasant employees everywhere, including kitchen staff. The exercise room was also pretty good for this hotel level. If we ever have occasion to...More
We stayed 2 nights... halls were very clean, as was our room. From the carpet to the bed & bathroom... very relaxing. Our room had a small sofa which was a nice surprise. Bed was a little more comfortable than most... very firm. Comforter a...More
Friendly service & clean rooms! The breakfast was mediocre and some items were a no go. The jacuzzi was perfect. Check in was unremarkable. It’s a good place to stay if you’re watching your budget. The free Shuttles run every 30 mins to the Mayo...More
Thank Mike M
Response from Amanda A, General Manager at Hampton Inn RochesterResponded 4 weeks ago
Thank you for taking the time to write a wonderful review! I am very pleased to see that you enjoyed our jacuzzi and free shuttle service. However, I am disappointed to see that our breakfast did not meet you expectations. Again, thank you for your...More
Response from Melissa A | Property representative |
We do accept cash at check-out. At check-in we must receive a credit card in case of incidentals. Your card would be authorized for the full length of stay. At check-out we would accept the cash you are wanting to pay and... More
We do accept cash at check-out. At check-in we must receive a credit card in case of incidentals. Your card would be authorized for the full length of stay. At check-out we would accept the cash you are wanting to pay and release the authorization charges on your credit card. This can take up to five business days to be released by your bank. I hope this helps! Please let me know if you have any other questions.