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TownePlace Suites Rochester

169 reviews
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Traveller (25)
Room & Suite (24)
Pool & Beach (7)
Overview
  • Excellent48%
  • Very good35%
  • Average12%
  • Poor2%
  • Terrible3%
Travellers talk about
“full kitchen”(22 reviews)
“pool area”(15 reviews)
“adult pool”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
2.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (169)Write a Review
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1 - 5 of 168 reviews
Reviewed 6 days ago via mobile

Made reservations for two nights, thankfully we were able to move out after our first night. Room: the room was worn and dirty. Two of the four burners did not work. The plug in the bathtub was also broken. The mattresses need to be replaced....More

Thank Dayter
Reviewed 27 December 2017

We had a larger room but the quality was average. It looked like they had tried to do some updates but they were not done very well. The price of the hotel is also to expensive for the quality. Not very well kept. The staff...More

Thank Ona L
Reviewed 27 October 2017

We normally stay downtown but the prices were ridiculous that evening some reason so we picked this hotel based on price. The rooms were clean but the kitchens were sparsely furnished. The bed was very comfortable. The pool had a water park so it would...More

Thank Luvndbison
Reviewed 11 October 2017

Stayed at this location in September for trip to Mayo. The room was very basic, and it is easy to tell this is Marriot's lower end chain. Room was clean, and spacious. Just not the nicest furnishings in the world. Biggest complaint was main door...More

Thank ZebraRef1
Reviewed 22 August 2017

Three stars is a push for this hotel. The place is not well kept and the rooms were not up to par. The furniture even had odors and the carpet is worn. We check in late afternoon and staff on duty were not very Helpful....More

2  Thank hcrtex
Response from TownePlace_Mgmt, Front Office Manager at TownePlace Suites RochesterResponded 19 September 2017

We appreciate the time you have taken to give us your feedback. We apologize about the issues you encountered during your stay. We understand how important it is to maintain the quality of our property, and unfortunately we have not met your expectations during your...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$126 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Rochester
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Rochester
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (24)
Pool & Beach (7)
Dining (2)
Questions & Answers
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iluvparis4ever
10 May 2017|
AnswerShow all 4 answers
Response from bbbob17 | Reviewed this property |
We could tell they were in the process of updating some things. But they do a very good job of keeping the rooms, halls, and common areas looking very good and free from construction
0
Votes
Burntside
3 March 2017|
AnswerShow all 4 answers
Response from saray0524 | Reviewed this property |
It was 6 am to 9 am I believe but contact the hotel to see if their hours have changed. It's very convenient and tasty too!
0
Votes
Tracy W
29 March 2015|
Answer
Response from mmc122011 | Reviewed this property |
Yes, every hour, ten minutes after the hour until 5 or maybe 6. You'd have to call to make sure
0
Votes
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12
Room Tips
"We were in suite 316, 2 bedroom, 2 bath with pull out in living room area. full kitchen. Great room"
Read review
"always get an upper floor"
Read review
"3rd floor = no noise above."
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"Lots of space, fun pool, and free breakfast. Great for a family."
Read review
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