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GrandStay Residential Suites Hotel St Cloud

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GrandStay Residential Suites Hotel St Cloud
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287 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Rochester, Minnesota
Reviewed 29 September 2015

In big need of a renovation. Definitely would not consider this hotel a "grandstay" I had a king kitchenette suite. And it was small, and run down. The price was too high for the quality. The top blanket was rough and itchy. It was also sewn to the blanket underneath so I wasn't able to take it off because then...

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Thank angelapV7664LZ
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for taking the time to leave us a review. It's funny you should mention that we are in need of a renovation. That is exactly what will be taking place at the beginning of 2016. Our guest rooms will see an entire renovation and we are super excited. I hope that you will give us the opportunity to...

Saint Cloud, Minnesota
Reviewed 21 September 2015

Lobby has a musty smell, but the room did not smell. Friendly service when booking on the phone as well as when checking in. Courteous and friendly service. Couch in room was slightly worn. Loved the Bath and Body Works lotions and shampoo

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Thank 648barbm
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for the great review of our staff. They appreciate it when their efforts are noticed by the people we serve each and every day. We will look into the issue of smell in our lobby area. We want you to know that your comments are greatly appreciated. Please visit us the next time you are in the area....

Bismarck, North Dakota
Reviewed 21 September 2015

The location was great-very close to SCSU. The staff was friendly. Our room smelled like cigarette smoke, but we did not mention it to the staff. Next time we will. I am sure they would have moved us.

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Thank 82janev
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thanks for taking the time to review our hotel. We appreciate the acknowledgement of our staff. Our staff continues to work hard each and every day and comments like this do not go unnoticed. Thank you and we look forward to serving you in the near future. Respectfully, Melanie Tank

Duncan
Reviewed 18 September 2015

This was such a nice surprise. This is a beautiful place to stay, the room is like a little suite apartment. It has a kitchen and living room and a separate bedroom. I loved the soft bed, the pillows were great and I was thrilled when they had my favorite bath and body scent in all of their soap, shampoo...

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1Thank Beth N
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for the five star review. We are so pleased that we exceeded your expectations. I do have to agree with you....the stress relief from Bath and Body Works is truly amazing! Please give us a call the next time your travels circle around to the St. Cloud area. Respectfully, Melanie Tank

Tiffin
Reviewed 9 September 2015

This one of the nicest hotels that I have stayed at in quite some time. Although it is quaint (small) don't be fooled. They have really "figured it out" at this facility. My wife and I were very pleasantly surprised by the room comfort, locale, proximity to other businesses etc.

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Thank IthacaMan
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Love, love, love the amazing review! The staff is so pleased that you enjoyed your stay with us and that we could exceed your expectations. Your review means a lot to us and is one of the many reasons we are good at what we do. We are here to show great hospitality and we know we have achieved that!...

Wadena, Minnesota
Reviewed 7 September 2015

I have NEVER been disappointed with this location and the minor issues I have encountered are always dealt with immediately and satisfactorily. EVERYONE from front desk to housekeeping staff aim to please.

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Thank 960debbiee
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for the great review. We appreciate your loyalty to the brand and value your business. We hope that each and every stay you have in the future will meet or exceed your standards. Thank you and enjoy on behalf of the entire staff at GrandStay Residential Suites Hotel. Respectfully, Melanie Tank General Manager

Reviewed 23 August 2015 via mobile

We booked an overnight stay after reading reviews. Were disappointed to find our room with old furniture, a couch we wouldn't sit on and on top of this there was no breakfeast. On the plus side it was within easy walking distance to downtown.

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Thank 700Rick
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for taking the time to let us know about your stay. We appreciate you taking the time to let us know that our hotel is dated. We agree and that is why we will have a complete hotel renovation completed by the end of this year. We hope that you will give us another chance after the renovations...

Morris, MN
Reviewed 22 August 2015

We came for our anniversary. The location is so convenient for shopping and eating. We could park the car and walk. The accommodations are wonderful: clean, great shower, nice dishes for eating on and a full size fridge with freezer. There were lots of channels on a HD television.

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Thank 789franciet
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for celebrating your anniversary with us! I am so pleased that you found downtown St. Cloud to your liking. I appreciate you taking the time to let future travelers know about the area as well as the amenities in our rooms. We hope that you will continue on with a tradition for future anniversaries. Respectfully, Melanie...

Reviewed 17 August 2015 via mobile

My family got two of the studio rooms. Very nice that the hotel put our rooms right next to each other. Breakfast was yummy. Shoutout to the ladies that worked both the breakfast and front desk area. I loved the waffles. Nice play area in back of hotel and the pool was quaint. Rooms were nice. Our first night there...

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Thank Becca R
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for the great review. I am so pleased to hear that we exceeded your expectations and any issues that you may have experienced during your stay with us. We hope that you will visit us again the next time you are in the St. Cloud area. Respectfully, Melanie Tank General Manager

Oakton, VA
Reviewed 16 August 2015

Melanie and Kacee where very helpful, courteous and professional. I wish you would go back to Seattle's Best coffee. I use number 5 at home. Our suite was clean, WiFi worked well, and our granddaughter enjoyed the pool! We like you location as it is close to 3rd Ave S and the Cathedral.

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Thank George S
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Always a pleasure to have you and your family with us George. We have noted your comment regarding the current coffee program and I have submitted this information back to the franchise. We always take our guests comments seriously and we thank you for sharing. I look forward to seeing you again in the near future. Thank you for taking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
GrandStay Residential Suites Hotel of St. Cloud, a premiere St. Cloud Minnesota hotel, has all the comforts of home with the services of a grand hotel. While traveling away from home our suites include everything you will need, including Bath and Body Works products, hair dryer, complimentary high speed wireless Internet and a wonderful staff to welcome you. From the moment you walk through the door, the cozy fireplace and grand lobby will make you feel right at home. Choose between our open concept studio or our private one or two bedroom suites all with fully functional kitchens and a full size sofa sleeper. ... more   less 

Additional Information about GrandStay Residential Suites Hotel St Cloud

Address: 213 Sixth Ave South, Saint Cloud, MN 56301
Region: United States > Minnesota > Saint Cloud
Price Range: £89 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel St Cloud 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Saint Cloud
Hotel Style:
#2 Romantic Hotel in Saint Cloud
#3 Business Hotel in Saint Cloud
#8 Family Hotel in Saint Cloud
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel St Cloud staff and other travellers.
1 question
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Nassau, New Providence Island
over a year ago

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Questions? Get answers from GrandStay Residential Suites Hotel St Cloud staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are spacious with Queen and King size beds.....you choose....”
 of 5 bubbles gharmeling, 15 Sep 2016 | Read review
“Smile and you'll get a bigger smile back, choose a king suite and enjoy, flat screens in the bedroom and the living area, very cool place.”
 of 5 bubbles barryd963, 15 May 2016 | Read review
“We liked the larger two room suites.”
 of 5 bubbles Victor0201, 22 Mar 2016 | Read review
“Hotel is on a major road, so lots of traffic noise regardless of where your room is.”
 of 5 bubbles skibuni, 29 Feb 2016 | Read review
“Best tip I could give is if you are in the area stay in this hotel. Each room is alike whether you choose queen or king. We chose king. ”
 of 5 bubbles bethn925, 18 Sep 2015 | Read review
5 of 5