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Holiday Inn Hotel & Suites St. Cloud

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Holiday Inn Hotel & Suites St. Cloud
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217 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Richmond, Minnesota
Reviewed 3 weeks ago via mobile

Reserved 2 atruim suites...both appeared to have not been vacuumed. Bathroom in one had blood on the floor, walls and in the floor grout. Called for a vacuum, waited 2 hours. Called housekeeping for the bathroom, which she "cleaned" and had me inspect. Told her it was still on the walls and grout, only to hear "can't get it off"...

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Helpful?
Thank tractoranne
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Dear tractoranne, Thank you for staying with us and for sharing your experience. It is indeed regrettable that the condition of the room and level of service you received negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience these may have caused you. I have forwarded your feedback to our hotel management to work on these...

Reviewed 3 weeks ago via mobile

I have stayed here previously, but had neglected to mark this hotel as a "Do Not Return", so I booked it again. Will not make that mistake again! Hotel is VERY dated. Desk chair was stained to the point that I would not use it. Glasses were FILTHY and should be put on the schedule to wash this year as...

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Helpful?
Thank Jon O
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Hi Jon O, Thank you for your recent stay and for taking the time to write a review of our hotel. Although it is regrettable that our housekeeping service did not live up to your expectations, we highly appreciate your comments as we take these as an opportunity to improve. Allow me to apologize for any inconvenience you may have...

Reviewed 11 December 2016 via mobile

Hotel is very large! Lots of space for kids to play volleyball basketball! They can spend tons of money on games bring your quarters! We had a two room suite nice size 2 queen room with vanity. Plus bathroom, kitchenette, living room, outside of room sitting area too! Rooms were clean! Nice hotel great for families!

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Helpful?
Thank Heather R
Andrew M, Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

It is so great that you and your family enjoyed our hotel and all of the activities and games our hotel has to offer! We hope that you come back and stay with us again soon. Sincerely, Andy M.

Bloomington, Minnesota
Reviewed 2 November 2016 via mobile

The hotel was as expected from a Holiday Inn. There is a large courtyard with pools recreation areas. It was the first time I saw volleyball and basketball inside a hotel. The staff is friendly and I enjoyed my stay. There are rooms on the courtyard that would be fun for a weekend getaway with family or friends. I was...

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Helpful?
1Thank BMWdan
Andrew M, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

It is great to hear that you would stay again when in the St Cloud area. I am happy to hear that you enjoyed your quiet room during your convention. We hope that you come again very soon to enjoy the recreational areas of our hotel. Sincerely, Andrew M.

Silver Bay, Minnesota
Reviewed 23 October 2016

Stayed at the property as part of a wedding group. Good pillows, good internet, clean room . Small beds, full sizenot queens . No breakfast included, no complementary newspaper . Place has a dated 70s look and feel . Would not stay again , have stayed at better properties for half the price .

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Helpful?
Thank chuckpotter53
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Dear chuckpotter53, Thank you for your feedback regarding your stay at Holiday Inn Hotel & Suites St Cloud, MN. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the pillows, internet service and cleanliness. However, we’re sorry we fell below your expectation regarding the bed size and...

Houston, Minnesota
Reviewed 14 October 2016

Don't get me wrong the place is nice and big with a lot to do, but they need to work a little more on the cleaning. We were in the newest part of the building with the suites the rooms are nice and big but need some TLC that's for sure. There is three pools and a large hot tub...

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Helpful?
Thank snowbound764
Andrew M, Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We are always looking for ways to improve our hotel, so your feedback is very important. I am glad that you enjoyed our pools, hot tubs, and game areas. We hope that you will come back and stay with us again soon. Sincerely, Andrew M. Guest...

Pillager, Minnesota
Reviewed 4 October 2016

We stayed at this Holiday Inn on Sept 30th. The room was so dirty, I washed my hands after plugging my ipad charger into the plug in behind the light stand. Room 147, if they offer it to you, even at a "lower rate" don't take it!! I left my ipod charger on the bed and realized it when I...

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Helpful?
Thank happycouple64
Andrew M, Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

I am so sorry to hear of your experience. If you still have not received a response from our lost and found department - please feel free to give me a call. I am more than happy to assist you with this concern. Sincerely, Andrew M. 320-656-3493

Champaign-Urbana, Illinois
Reviewed 27 September 2016 via mobile

After reading some reviews, I was unsure about this hotel. We found our room very clean, perhaps newly decorated, with comfortable beds, very nice linens and accessible outlets for computers, and c-pap. The rest room was also very clean and the towels fluffy and white. The desk staff member was helpful. Breakfast was very good and cooked to order. We...

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Helpful?
Thank millybeegee
Andrew M, Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

It is great to hear of all the things you enjoyed about our hotel! We hope that you come back to stay with us again to experience our clean rooms and friendly staff again. Sincerely, Andrew M.

Saint Cloud, Minnesota
Reviewed 18 September 2016 via mobile

I stay here all the time for meetings and events. Wonderful variety of facilities and great staff. The three pools (1 ft, 5 ft, and large, and sports facilities are awesome, unless you get thr poolside rooms and people are up late. The restaurant is nice, decent Holiday Inn food, but many times the menu has "interesting" daily specials and...

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Helpful?
Thank lsjostrom
Andrew M, Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

I am happy to hear that you enjoy our hotel for both meetings and recreation. We hope that you stay with us many times to come in the future. Sincerely, Andrew M.

Woods Cross, Utah
Reviewed 16 September 2016 via mobile

Checked in and asked for first floor room. Was told my rate doesn't qualify for that floor! As a Gold Elite IHG level I normally get a free breakfast but when I asked for that I was told that my rate doesn't qualify. Hence the free breakfast is really not free. Room was poorly lit and the wi-fi was terrible....

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Helpful?
1Thank Steve S
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Dear Steve S, First of all, thank you very much for your recent stay at our Holiday Inn Hotel & Suites St Cloud, MN. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, lighting and internet service. We’d like to obtain some additional detail regarding your experience so we have...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel & Suites is conveniently located in the center of the city. It is the largest full service Hotel in St. Cloud. For Business it is your Home Away From Home. The Holiday Inn Hotel & Suites provides exceptional meeting and convention space, with a wide variety of spacious, comfortable guest rooms. We offer free high speed Internet access throughout the hotel. The Holiday Inn Hotel & Suites provides a home away from home for the business traveler. For Pleasure - Your Family Fun Destination headquarters. The Holiday Inn Hotel & Suites provides Family Fun atmosphere for the entire family. We offer planned weekend activities, a Kidzone, a full service recreation area with 5 pools, 2 full size volleyball courts, 2 1/2 basketball courts and atrium. All these along with two full service restaurants and free shuttle service to the city attractions. The entire family will enjoy their stay. ... more   less 

Additional Information about Holiday Inn Hotel & Suites St. Cloud

Address: 75 So 37th Ave, PO Box 1104, Saint Cloud, MN 56301
Region: United States > Minnesota > Saint Cloud
Price Range: £77 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Cloud 3*
Number of rooms: 257
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites St. Cloud
Holiday Inn St Cloud
Saint Cloud Holiday Inn
Holiday Inn Saint Cloud
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites St. Cloud staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites St. Cloud staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles chuckpotter53, 23 Oct 2016 | Read review
“Suites are large and convenient. Worth the upgrade in cost.”
 of 5 bubbles CJP955, 14 Sep 2016 | Read review
“Try a room facing the road and not the internal swimming pool. Ask for a room near an external door to the parking lot.”
 of 5 bubbles kv1361, 28 Jul 2016 | Read review
“Don't stay here”
 of 5 bubbles LindseyMammen, 16 Jul 2016 | Read review
“ask for a end unit less hallway traffic noise”
 of 5 bubbles U8241JGmarkr, 12 May 2016 | Read review
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