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Hilton Garden Inn Minneapolis St. Paul-Shoreview

Booking.comUS$165*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Minneapolis St. Paul-Shoreview
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292 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Minneapolis St. Paul-Shoreview
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Showing 286: English reviews
Minneapolis
Reviewed 18 May 2016

the rooms were very very clean. The staff was so anxious to be of service. The bar was not good ... much too small. But we did enjoy the rest of the hotel. Food service for the group banquet was not the best ... beef tips were tough and not very warm.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Diane E
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We love having you and your group here! Thank you so much for your comments as they help us with improving our Services. I apologize for the beef tips and will certainly be testing out new recipes and product. I am sorry to hear the bar was too small, we will look for ways to increase with the space we...

Minneapolis, United States
Reviewed 18 May 2016

This hotel is very pleasant, pretty, clean, comfortable, and quiet. The staff are friendly and helpful, and make you feel like an honored guest. One of my best hotel experiences yet! The beds and pillows were very comfy, and everything was kept very clean. There was a Keurig coffee maker in the room with several coffee options. The location is...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jenny F
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We just love having you here! Thank you so much for your review, we really love what we do and happy to hear you enjoyed our Services. We hope to see you again soon. Thank you for being our guest.

Raleigh, North Carolina
Reviewed 15 May 2016 via mobile

Friendly staff. Quiet room where my room is facing the back street, while the other side is facing highway. Breakfast is not included, with not many options. Now the room... I found some bloody spot in comforter. The manager changed the bed. Late night when I was about to take a shower, found the shower tub was really messy.

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Helpful?
Thank Wkfcn
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

I am so very sorry and so embarrassed for the errors you found with your room. It is not our standard practice of cleanliness and we send our sincere apologies. I am happy to hear the staff treated you well. I hope you will give us another opportunity to redeem ourselves when you are in the area. I greatly appreciate...

Reviewed 11 May 2016

2 night stay in a room across from the salons/conference rooms - party on the second night with music, asked for a different room as did another family in our group. they (a party of 2) were given a suite while we (a party of 5) were given a king room with a hide-a-bed. phone in the original room didn't...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 821kristid
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

I just feel terrible that you had unacceptable stay, my sincere apologies. As we try to make arrangements to make everyone's stay 5 Stars, we failed immensely with you. We have discussed ways we can do much better and I feel confident the staff will be looking for better solutions in these instances. I hope you will give us another...

Altlanta, United States
Reviewed 5 May 2016

Great hotel . room are clean , common areas perfect. breakfast food quality and preparation outstanding. But the best reason to stay here is their staff. friendly and fun! I been visiting this hotel for over a decade. I have stayed alone ands with my family. I always have my Mom and pop join me there to chill and visit....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Vince B
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We just love having you here! Thank you so much for your review, you have made our day and we appreciate you! We are looking forward to your next stay with us. Thank you for making the Hilton Garden Inn-Shoreview your hotel in Shoreview.

Winona, Minnesota
Reviewed 1 May 2016

I was very happy with my stay! I requested an early check in and a late check out and staff was extremely accommodating! It was clean and everything was great. I have absolutely no complaints and definitely recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank T6044SAkatiem
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

Thank you for being our guest, we love having you here! Nothing like getting into your room and being able to relax ... We love accommodating our guests with requests. Thank you again and hope to see you again soon!

Carthage, United States
Reviewed 22 April 2016

I stay here frequently for business and the staff are always very friendly and helpful. The rooms always clean and comfortable. The rooms could use some updating, however it is overall a really good experience and I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Heather C
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We are always so honored to have you as our guest and just love seeing you each time. Thank you for your comments as we are always looking for ways to make us look new. We are looking forward to seeing you soon...Thank you so much for being our guest, we appreciate you!

Cedar Falls, Iowa
Reviewed 16 April 2016 via mobile

The Hotel on first look is nice. The rooms are in need of some good maintenance. The room we had 207 has mold growing in the caulking and the caulking loos like a kid did the work. I always run clean water through the in room Keurig coffee pot glad I did as a lot of old coffee came out....

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Helpful?
Thank Jeff S
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

Oh, I am so sorry for the inconveniences you encountered...We all just feel awful and will be getting on our A+ Hats and making it happen for our guests. Thank you for letting us know how we are doing and we hope you will give us another opportunity when you are back in the area.

Brooklyn Center, Minnesota
Reviewed 13 April 2016

We were in town for a month and throughout that time we used the lobby area as a meeting space. The staff at the Hilton Garden Inn was incredibly accomodating and always made us feel welcomed. Although we had some odd requests from time to time they always treated us as a priority. Thank you so much for dealing with...

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Helpful?
Thank Kookiemonsta1988
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We love having your team here! So happy to hear you love our lobby, as we do also. We hope only great ideas and successes for your meeting outcome...Hope to keep seeing you when you are in the area! Thank you for being with us.

Minneapolis, Minnesota
Reviewed 13 April 2016

Some confusion at check in, pillows were not comfortable for me(maybe a personal issue), microwave really high power, good coffee, dirty jetted tub, really clean facility otherwise including pool area, pool room air good quality and temp, breakfast was amazing! I would try it again probably if we were to need to stay in the area. I think maybe it...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 96KellyL
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

I am so sorry to hear of your disappointments, as it disappoints me and the team. Thank you so much for letting us know how we are doing and I promise you that we have taken your comments are making amends. We appreciate you and hope to see you again soon. Thank you for being our guest.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Plan your next stay at the Hilton Garden Inn Minneapolis St. Paul-Shoreview just 25 minutes from Minneapolis-St. Paul Int'l Airport. Our hotel is north of the Twin Cities and close to area attractions: Mall of America, Como Park Zoo, The Metrodome/Target Center, Minnesota State Fairgrounds and the National Sports Center. Guest rooms include free internet and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more   less 

Additional Information about Hilton Garden Inn Minneapolis St. Paul-Shoreview

Address: 1050 Gramsie Rd, Shoreview, MN 55126-2949
Region: United States > Minnesota > Shoreview
Price Range: £92 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Minneapolis St. Paul-Shoreview 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn Shoreview Hotel Shoreview
Hilton Shoreview
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Minneapolis St. Paul-Shoreview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel”
793deanp, 25 Mar 2017 | Read review
“handicap accessible room we had was 101, which was in the corner on first floor which was quiet.”
Markandjennie, 23 Aug 2016 | Read review
“WIFI is free for Hilton Honors members. Available otherwise, but not sure the cost.”
christopherp344, 14 Jun 2016 | Read review
“Breakfast is not included and is not a good value.”
RexJ468, 9 May 2014 | Read review
“I always try to get the top floors since they are the quietest & usually show less wear & tear.”
Bsnss_Trvlr5, 31 May 2013 | Read review
5 of 5
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US$165* /night
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Prices are for 1 room, 2 adults
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